Item: Zoho Social
Rating: 9
Author: Logan Dehlin

Use Cases and Deployment Scope

I use Zoho [Social] to help manage social media for about 7 brands and roughly 20 different profiles.

Pros and Cons

Scheduling Social Media Posts
Responding to inbox messages and reviews
Analytics

Allow more than one google account added to a brand for brands with multiple locations

I've tried the free trial of Sprout Social, loomly, and Hootsuite. Sprout had a confusing dash, loomly doesn't post natively to Instagram, and Hootsuite wouldn't start my free trial and kept telling me there was an error. Honestly, I just like Zoho [Social]. It was the easiest one to pick up on and learn, and at a great price.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

I wasn't involved with the implementation phase

Would you buy Zoho Social again?

Yes

Usability

The dash is visually easy to navigate and intuitive for the user.

Support Rating

I have not had much interaction with support but from what I can tell they are pretty responsive.

Likelihood to Recommend

Zoho [Social] is a great tool for any social media manager in need of an easy intuitive dashboard that covers all the basics: Post scheduling, interactions, inboxes, Google reviews and basic analytics. Zoho [Social] is also less expensive than the competition.

Easy and affordable

Overall Satisfaction with Zoho Social