Item: Zoho Social
Rating: 10
Author: Ana Vizilok

Use Cases and Deployment Scope

Zoho Social is a great addition to our Zoho One system. Everything is integrated. All necessary social nets are included. We are satisfied. We are able to post on several platforms at the same time with Zoho Social. It saves our time. Customer service always is helpful and friendly! They reply fast and provide the best solutions. We are happy we selected Zoho Social for our company. It is great for e-commerce, including marketing and analytical needs.

Pros and Cons

Posting on several platforms at the same time.
Integrating with all necessary platforms.
Facebook messages are included.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Other Software Used

Zoho CRM, Shopify, Zoho Desk

Usability

Everything that we need and expect from Zoho Social works!

Support Rating

Customer service is helpful and kind!

Likelihood to Recommend

We use Zoho Social for posting on Facebook and LinkedIn. Zoho Social is a well-structured and well-made system for social marketing. You can post on different platforms at the same time. The feature to read and reply to messages is great and saves time! We want to continue using Zoho Social. We are planning to grow and develop new profiles on other social networks that are included in Zoho Social integration.

Zoho Social for E-Commerce Brand in Hardware Industry

Overall Satisfaction with Zoho Social