Item: Zoho Social
Rating: 10
Author: Kuldeep Rane

Use Cases and Deployment Scope

Best application to Monitor and Organize all the social media from one platform.
Pros:
Easy to navigate - Use friendly
Easy to monitor multiple handles
Reporting structure is simplified
Cons:
Bulk schedule doesn't work well.
Reporting can be done only for last 95 days - Cannot compare it quarter vs quarter

Pros and Cons

Easy of Navigation across pages
Reporting is easy to understand
One stop shop for all social media monitoring

Reporting can be for the last 1 year. or at least last 180 days/
Bulk posting can be sorted
Can be better priced

Return on Investment

Overall it has helped us schedule better
Garner more impressions
Analysis on what better could be done

Alternatives Considered

Hootsuite and Buffer

Zoho easily is a better bet compared to other applications not just in terms of the pricing but also in terms of usability. Most applications charge you separately for managing different social accounts of the company. Zoho gives you access to all your accounts under one dashboard. Its way too easy to navigate as a new user.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Other Software Used

Buffer, Hootsuite, Socioboard

Usability

Zoho Social is the most effective application compared to the price they offer and the features we get. The reporting could have been better and cover the last 180+ days or so. But all in all its a great tool to monitor all your social media channels under a single dashboard and make informed decisions. Zoho Social can help you plan and schedule your posts across platforms - That makes your life easy!

Support Rating

I get constant follow-up calls from the Zoho team and they ensure they give you all the required information

Likelihood to Recommend

Zoho Social is easy to use and has a very shallow learning curve! I have used other social media scheduling tools, which may have helped, but the process was very intuitive and easy to both learn and recall the next time. Pricing is excellent and overall, the package works great for me. Tech Support also responds quickly and helpfully!

ZOHO SOCIAL - VALUE FOR MONEY!

Overall Satisfaction with Zoho Social