Item: Zoho Social
Rating: 8
Author: Hunter McFall

Use Cases and Deployment Scope

Zoho Social is an amazing tool that I love using to help not only post on and manage all of the social media platforms that I use but to receive analytics and recommendations to help boost my posts and get the maximum amount of exposure possible.

Pros and Cons

Social Media Management.
Smart recommendations for maximum post exposure.
Simplicity.

The tagging system when tagging a specific entity on social media.

Return on Investment

I have seen a boost in my viewership due to posting at the recommended times.

Alternatives Considered

Hootsuite

I feel like they compare and it comes down to cost. Zoho Social is cheaper and has a lot more to offer in their arsenal of different plugins, etc than Hootsuite does.

Key Insights

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Usability

Yes, there is always room for improvement, but Zoho Social has really created a great product that is easy to use, has great plugins, and helps the consumer.

Support Rating

Zoho Social reaches out and provides real individuals to help with whatever you may need.

Likelihood to Recommend

I feel it is best suited for small business/content creators that have a "day job" and can't either hire a social media manager or have the time to manage their own social media platforms as much as they would like to.

Zoho Social - Great Stuff!

Overall Satisfaction with Zoho Social