Zoho Social - an honest experience
June 19, 2025

Zoho Social - an honest experience

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I’ve been using Zoho Social for a while now to manage multiple brand accounts, and it’s honestly one of the most convenient tools I’ve worked with.

Pros

  • handle multuple channels
  • schedule post from one single platform
  • access analytics

Cons

  • I think the pricing can be based on how many channels you are using. currently we pay for more channels than we use as its bundles pricing.
  • The real ROI is being able to deploy the same resource to now focus on more important tasks.
  • before Zoho Social i had to dedicate one person to just posting and managing all the channels. with the scheduling capability of Zoho Social we are able to assimilate all the content on the first week of the month and schedule it for the month in a single day, this allows me to use the same resource for other tasks.
It has helped me save so much time by consolidating my entire workflow in a single software window.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

The interface is clean, scheduling is straightforward, and I love how it recommends the best times to post based on engagement trends. It’s made team collaboration much smoother too—commenting on drafts and getting approvals is built right in. The analytics dashboard gives me exactly what I need without being overwhelming, and since I also use Zoho CRM, the integration between the two is a huge bonus.

Zoho Social Feature Ratings

Listening/monitoring ()
Not Rated
10.0
Content planning and scheduling
10
Workflow management
10
9.5
Customer interaction histories
9
Bulk actions
10
10.0
Content marketing
10
9.2
Twitter
9
Facebook
9
LinkedIn
10
Google+
9
Instagram
9
10.0
Campaign success analytics
10
Real-time tracking
10
10.0
Role-based user permissions & privileges
10
Mobile access
10

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