Simplifies Social Media with Smart Features
October 23, 2025

Simplifies Social Media with Smart Features

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I’ve had a great experience using Zoho Social. The app is super easy to use, and I really love the clean, intuitive dashboard. It makes it simple to view all engagement metrics in one place. The post scheduling feature is fantastic, and the AI assistance for drafting content is a huge time-saver. Overall, Zoho Social has made managing social media much more efficient. I would definitely recommend this app to anyone looking for a reliable social media management tool!

Pros

  • Dashboard
  • AI assistance
  • Scheduling post
  • channel specific content suggestion

Cons

  • Would be great to pre select the channel before creating post instead of selecting it on the modal. All channels are preselected by default
  • Would love to see the ai assistance for all the channels
  • Easier way to put the linkedin carousel together
  • so far getting scheduled posts for social channel really helps on efficiency
  • there are other tools we didn't get to explore though seems good but need a easier way to learn how to use them
  • save about an hour a day minimally with dashboard and social channel scheduling and bulk editing.
It is easy to use but there are some featured as I mentioned earlier than can be improved. Would love to see how quickly new and updated UI gets rolled out for Zoho Social.
Zoho Social has much more featured in one place. Also have more advanced AI assistance per channel as well as option to schedule comments for each social post which helps a lot.

Do you think Zoho Social delivers good value for the price?

Not sure

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Scheduling post is great and option to a lot of channels was a plus. Wish we had a way to add more than one account per channel though. We have more than on accounts for some social channels. But overall good tool to make the social sharing efficient.

Zoho Social Feature Ratings

Broad channel coverage
10
Content planning and scheduling
10
Not Rated
Twitter
10
Facebook
10
LinkedIn
10

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