Item: Zoom Workplace
Rating: 10
Author: Joshua Taylor-Martin

Use Cases and Deployment Scope

We use Zoom for all of our teleconferencing needs. We started using it within our sales department and then extended the use to the entire organization. Prior to Zoom we tried a number of other services, but Zoom's ease of use and high quality calls in varying bandwidth areas made it a perfect match.

Pros and Cons

Ease of use for non-Zoom users.
Awesome screen sharing/collaborative tools.
Don't often have bandwidth challenges - it adjusts to maintain call quality - like Netflix.

Return on Investment

Faster colloaboration
Better training and engagement of retailers

Alternatives Considered

GoToMeeting, iMeet, GoToWebinar, Skype and WebEx Meetings

Way better, cheaper; the customer service and sales team rocks, and the consistent innovation make us smile.

Other Software Used

Slack, GoSpotCheck, Concur Travel and Expense

Likelihood to Recommend

We use Zoom on desktop, laptop, tablet and mobile devices. We also have Zoom Rooms set up where people can just walk into the room and, with the press of two buttons, hop on a call with a remote team member. We like it in almost all of these circumstances to improve collaboration.

Zooming into life to make collaboration and business functions easier and better!

Software Version

Overall Satisfaction with Zoom