Zoom, that video conferencing app that beats the competition.
Brian Chung | TrustRadius Reviewer
Updated March 06, 2020

Zoom, that video conferencing app that beats the competition.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Business

Overall Satisfaction with Zoom

Zoom is being used across our whole organization. As an organization that has campus staff all across the nation, Zoom has made it easier for coworkers to meet without needing to travel. We are able to meet with many people at once, whether that is through video or people calling in through phone - and it is super stable (unlike other video conferencing options out there).
  • Stable video conference calling for many people.
  • Ability to include people via phone call.
  • Screen sharing is really helpful.
  • Have a web feature for new people who join so they don't need to download the app first.
  • Other than that, I can't think of many other places of improvement - Zoom has been fantastic!
  • It has made meetings for people not in the same area easier! It has saved us commute time.
  • It has made collaboration with many different coworkers easier.
  • It has created a more stable video conferencesexperience, which saves a lot of time!
Yes, we use Zoom Rooms, especially when there are a lot of people on the call. I've been very happy with this experience, not many video conference applications have this function. During these rooms, we are able to have small group conversations to process some of the things we have been talking about or generate ideas in smaller groups before talking about it in a larger group. Often times video conferencing can feel overwhelming with many people talking at once - this simplifies it.
Zoom beats all the competition. From Google Hangouts to Slack to Skype, Zoom is the best! It is the most stable, has the most functions, and actually meets the needs of the organization. Currently, my company pays for Zoom, so I'm not sure how financially everything stacks up, but it's worth the cost!
Zoom is well suited for companies and organizations that need to meet with clients or coworkers on a consistent basis. In particular, a great feature of Zoom is if you have a very large group, you can break the group into smaller teams to have mini conversations and then bring back the entire group. It is less appropriate if you just need to do some video conferencing for fun. Zoom is also great if someone can't make a meeting because you can record your call.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
8
Desktop sharing
10
Calendar integration
7
Meeting initiation
9
Record meetings / events
9
Live chat
9
User authentication
7
Participant roles & permissions
10