I fell in love with the simplicity and power of Zoom...
October 31, 2017

I fell in love with the simplicity and power of Zoom...

Steena Brown | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Personal

Overall Satisfaction with Zoom

I am a life coach who hosts individual and group video sessions on zoom. Zoom is the most reliable platform I have found that is easy to use for my clients no matter what technology they have access to (phone, computer, etc.). My recordings always come out well and I love that the audio is already split from the video when it downloads!
  • Recording calls is really easy - you can even make it automatic!
  • Clients can join from the Zoom app on desktop or mobile - OR - they can call in from a regular phone line, even internationally!
  • Same Zoom room number every time, so I can create a custom re-direct link using bit.ly or my website that is easy to remember and give to clients
  • I would love to be able to add words/images to the Zoom screen so that the recording would already have a title
  • Keyboard shortcuts or a way to flip between screen sharing and not screen sharing quickly would be really nice for presentations
  • When my Zoom files save they just have the date on them, I'd like to be prompted to name the file folder immediately after the call is ended so I don't have to hunt down the correct date afterwards
  • Keeps me from having to collect phone numbers and Skype names constantly
  • Puts me in control of the call as the host
  • Allows for easy recording without third-party applications/programs to do so
No, I only use my main Zoom room functionality.
Zoom is simple, streamlined, and easy to access for me and my clients. Zoom is NOT a website based application which means it has a cleaner look and I think the functionality is much smoother and user-friendly. When I have tried other systems there's always too many instructions, logging in to calls is confusing, or you have to make sure you've found your contacts correctly before beginning.
If you're looking for a reliable video call platform, especially for groups, Zoom is a clear winner! I can't think of a scenario where Zoom is less appropriate for use. The upgrades that are available for Zoom for livestreaming and webinars make Zoom functional for a variety of needs and sizes of businesses.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
8
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
10
Desktop sharing
7
Live chat
9
User authentication
Not Rated
Participant roles & permissions
9