Item: Zoom Workplace
Rating: 9
Author: Christine Guenette

Overall Satisfaction with Zoom

Use Cases and Deployment Scope

I use Zoom at every level of my business, from meetings with collaborators, to recording interviews, to meeting with clients. Zoom helps me connect with people from all over the world.

Pros and Cons

Pros

The connection is reliable, stable, and seamless - even when I can't control the quality of the internet connection of those I'm connecting with.
I love how easily I can record calls with audio and video.
Zoom is easy to use and straight forward. It tales no time or tech expertise to set up.

Cons

When recording calls, and sharing screens, it isn't always clear what is being recorded and how.
With multiple folks on the screen, I'd like to be able to choose whose image is enlarged (even if they aren't talking)
From the widget installed on my desktop I would like to more easily access the share link to my personal meeting room.

Return on Investment

Simplified the recording of interviews and webinars
Professionalism and first impressions have improved

Zoom Rooms

I use my personal meeting room for most meetings with collaborators and clients. It is simple and reliable.

Alternatives Considered

Google Hangouts and Skype

I find the reliability is better, with quality sound and video. I also loved the built in capacity to record meetings.

Zoom is professional and easy to use, I recommend it for most people. However, since it does require you to install a plugin, or an app on your phone, there may be cases where those you are trying to connect with may be unable to participate with video.

Zoom Workplace Feature Ratings

Comments

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Zoom simplified my meetings with people from all over the world

Software Version