I came across Zoom last year through a remote contact who wanted to chat. I have used Skype
, Facetime, Hangouts, Messenger Video, Zoho Meet & WhatsApp to chat with clients in the past soo adding another comms channel to my list wasn't too hard. I have continued to use it as a comms channel for a number of clients primarily on a 1-2-1 basis although I have had meetings with more than 1 other user. and I especially like that you can record the session. AS I Use Google Calendar I also like how the plugin allows me to schedule Zoom meeting from the calendar.