TrustRadius
Zoom - Great Value (Free!) Great Functionality & Quality
https://www.trustradius.com/web-conferencingZoomUnspecified8.7875101
Vince McConville profile photo
March 09, 2018

Zoom - Great Value (Free!) Great Functionality & Quality

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Personal

Overall Satisfaction with Zoom

I came across Zoom last year through a remote contact who wanted to chat. I have used Skype, Facetime, Hangouts, Messenger Video, Zoho Meet & WhatsApp to chat with clients in the past soo adding another comms channel to my list wasn't too hard. I have continued to use it as a comms channel for a number of clients primarily on a 1-2-1 basis although I have had meetings with more than 1 other user. and I especially like that you can record the session. AS I Use Google Calendar I also like how the plugin allows me to schedule Zoom meeting from the calendar.
  • Easy Scheduling from Google Calendar
  • Easy for a participant to join a meeting
  • Ability to recording the video meeting is a plus
  • Ability to share desktop & application is nice
  • Free personal version has lots of functionality
  • Increase time limit on group meetings to c60mins - (or I could upgrade!)
  • Not as widely known as Skype etc but getting there!
  • Struggle to get a third because the free version is very good & has so much functionality
  • Save time & Money on not having to travel to meetings
  • Opened up the ability to service clients further afield
  • Already spending too much time in front of a screen though. :-( THe ease of use has meant not doing as many Face-2Face visits
Haven't used Zoom Rooms yet. But would love to try it. Looks cool.
Zoom stacks up very favorably against the other Video Conferencing/ Web Meeting Software I have used int he past. It is a bonus that the free personal version has som much functionality & quality that it suits my requirements without requiring me to upgrade to the paid version. I have Zoom in my armory of such services that I use on a regular basis. I try to encourage clients to use it with me more.
Great for Personal & Small Business Use. Save time and money by not having to travel to meetings. The easy setup & scheduling of 1-2-1s & meetings mean even the most technology illiterate participant can easily join a meeting without the need for an account. If you need to upscale you can easily pay and it isn't that expensive. Can get expensive though if you start to fork out money for the hardware for the conference room solutions that look great. The video & sound quality in the meetings I've had has been very good.

Zoom Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
5
Desktop sharing
9
Whiteboards
9
Calendar integration
9
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
9
Slideshows
9
Live chat
9
Participant roles & permissions
8