Easiest to use web conferencing solution
September 16, 2019

Easiest to use web conferencing solution

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

A large number of our outside vendors use Zoom as their web conferencing solution of choice. We regularly get invited to Zoom meetings to collaborate with those vendors. At first, I was hesitant to deal with yet another conferencing solution, but Zoom has been one of the easiest to use. It seems like there's much less to join and collaborate efficiently with our vendors.
  • Easy to onboard new users.
  • Easy to join from pretty much any device.
  • Good call quality.
  • Zoom has been great, and I don't really know anything that they could do better.
  • I honestly haven't had any issues with it, but I also haven't seen the cost around it so I can't comment there.
Zoom has been one of the easiest to use and if I had to make a recommendation between them I'd recommend Zoom since it seems to have one of the shortest/easiest learning curves for non-technical users. Webex seems to have ongoing problems with getting some of our coworkers into the right conference, but I'm not sure that's a technical or a people problem. Those same people seem to be able to figure out Zoom though.
Zoom works very well for screen sharing and conference calls. I've had great experiences working with consultants using Zoom and never really had an issue with Zoom. I can't say the same thing for some of the other competitors and in fact, have a few coworkers that regularly struggle with Webex that haven't had any issues joining/using Zoom.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions