Why I love Zoom, and you will too!
October 17, 2019

Why I love Zoom, and you will too!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

Zoom is being used across our organization. Our primary reason for going with Zoom at the time was to replace an unreliable audio-only conferencing solution. Since then video adoption has increased, and we are slowly adding Zoom Rooms into the mix as well. It has been well received by our execs and end-users.
  • Zoom is easy to set up.
  • Zoom works on any platform or device our users may have.
  • Zoom is highly reliable.
  • We would like 4K video as an option.
  • Better interoperability with other video conferencing solutions. Some WebEx invites, for example, won't work with CRC if they don't contain the correct information in the invite to trigger it.
  • Cost savings from prior audio-only conferencing solution.
  • Added features and functionality for meetings.
  • Zoom Rooms have been well received and people are excited to use them.
The "Wow" factor for the Zoom Rooms we have implemented has been great.
It has made some of our lesser-used meeting spaces more attractive, and they are getting more use.
Zoom blows all other competitors out of the water from a value standpoint. Features and ease of use are big advantages that Zoom has over its competitors.
Zoom works well for anyone looking for easy seamless communication, whether it's audio only or video, with anyone anywhere. It will eliminate travel costs and can pay for itself for most companies just in those savings.

Zoom Feature Ratings

Not Rated
High quality audio
9
High quality video
8
Calendar integration
8
Meeting initiation
9
Record meetings / events
8
Desktop sharing
9
Live chat
8
User authentication
9
Participant roles & permissions
9