Ditch the rest and save yourself the headache; Zoom is the VC King
H. Alexander Bustos | TrustRadius Reviewer
October 24, 2019

Ditch the rest and save yourself the headache; Zoom is the VC King

Score 10 out of 10
Vetted Review
Reseller
Review Source

Software Version

Enterprise

Modules Used

  • Zoom Meetings & Chat
  • Zoom Rooms

Overall Satisfaction with Zoom

At CZI, it is being used across the entire organization. It is the highest used platform as it solves one of our most crucial missions, which is to connect users so that they can collaborate in solving some of society’s most complex issues in the areas of medicine, education, and justice reform.
  • Video and Audio calling is clear, fast and problem free.
  • Coordinating and scheduling meetings with others
  • Inviting users outside of org
  • Customer support really cares
  • Patches are sometimes half baked and can sometimes cause issues/break functionality
  • Chat could be improved so it operates more like Slack
  • Improved collaboration with scientists from all over the world
  • Cost savings in both training individuals (little to no learning curve) and remote meetings
  • Reliability
Seamless and simple. Can’t speak enough of the high quality calling that Zoom Rooms provides, the ease of use and the ease of implementation. As the AV builds program manager at my organization, I am so happy to work with a product that is almost as simple as plug and play.
It is well suited for video conferencing. Ditch the rest (Hangouts, Highfive, Cisco, Polycom) - Zoom is seamless with very little overhead to get things running. Hardware agnostic so not tied to any one type of device.

Zoom Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
6
Desktop sharing
10
Whiteboards
5
Calendar integration
10
Meeting initiation
10
Integrates with social media
10
Record meetings / events
10
Live chat
7
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10