Zoom Workplace has helped my business easily meet clients
October 10, 2024

Zoom Workplace has helped my business easily meet clients

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Rooms
  • Zoom Scheduler
  • Zoom Whiteboard
  • Zoom Team Chat
  • Zoom Meetings & Chat

Overall Satisfaction with Zoom Workplace

Adding interactivity by using break out rooms for training

Pros

  • scheduling across timezones
  • networking through chat
  • break out rooms

Cons

  • managing chat while presenting
  • getting engagement
  • closed captioning accuracy and speed
  • easy meeting set up
  • ability to use with Calendly
  • robust enough to use for training
  • User set up can be complex and hard to understand.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

Zoom Workplace is very well known, so it quick to use with users across the globe. It has lots of features and fairly intuitive. I use Zoom Workplace for training a lot, in addition to meetings. Zoom Workplace is better than most with additional features for training, surveys, and breakouts. It would be nice to have options for editing recordings, so they can be sent out after a webinar.

Zoom Workplace Feature Ratings

Cloud PBX ()
Not Rated
5.1
Answering rules
5
Call recording
5
Call park
5
Call screening
5
Message alerts
4
Business SMS/External Messaging
8
Voicemail Transcription
4
10.0
Mobile app for iOS
10
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
7.5
User authentication
8
Participant roles & permissions
7
Unified Communications Platform and Collaboration ()
Not Rated

Comments

More Reviews of Zoom Workplace

  1. Home
  2. Unified Communications as a Service (UCaaS) Solutions
  3. Zoom Workplace Reviews
  4. User Review of Zoom Workplace