Need no more tools!
December 11, 2024
Need no more tools!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Business
Modules Used
- Zoom Phone
- Zoom Video Webinar
- Zoom Meetings & Chat
- Zoom Team Chat
Overall Satisfaction with Zoom Workplace
We use Zoom Workplace mainly for client outreach and communications via text. It’s used heavily on each department for both inbound and outbound calling and we use it as out work numbers as well on individual accounts and extensions. We also use the voicemail feature as well as the email transcribing to assist team members when they’re out of office.
Pros
- Calls
- Texts
- Internal communications
- Call quality
- Speed
- Ease of use
Cons
- Automatically select the right audio for headphones
- When sharing into an office screen, make it easy to connect
- Make the client not take much bandwidth on meetings
- Cost savings in both calls and texts features
- Ease of use on outsourced employees
- Mobile app integration
Zoom Workplace is more cost-efficient, faster and reliable. It also bundles text messages and phone calls into a single package, it’s also cheaper per user.
Do you think Zoom Workplace delivers good value for the price?
Yes
Are you happy with Zoom Workplace's feature set?
Yes
Did Zoom Workplace live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zoom Workplace go as expected?
Yes
Would you buy Zoom Workplace again?
Yes
Comments
Please log in to join the conversation