Zoom Workplace Review
July 04, 2025

Zoom Workplace Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Rooms
  • Zoom Video Webinar

Overall Satisfaction with Zoom Workplace

Our organization uses Zoom Workplace to host both internal and external meetings. We support companies located throughout the [...] Valley, and have provincial and national partners. We are also a hybrid workplace, so we frequently have meetings where attendees are both in person and working remotely from home. Using Zoom Workplace allows us to function effectively in a hybrid work culture.

Pros

  • Provides a good suite of in program tools
  • Background blur and optional filters
  • Ability to function in tandem with a neat bar to host meetings with in person and remote workers
  • Functionality to host webinars
  • Breakout rooms are great for hosting collaborative sessions

Cons

  • Make it easier to join on a neat bar by simplifying meeting id and password set up
  • Improved collaboration
  • Worked fully virtually during pandemic
  • Improved user experience with neat bar and remote joining option
I prefer Zoom Workplace over microsoft and google as it have more in meeting functionality that I've noticed and use. I.e reactions, raise hand feature, annotations. I also prefer Zoom Workplace because of the filter options, that beauty filter really works wonders.

Do you think Zoom Workplace delivers good value for the price?

Yes

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zoom Workplace go as expected?

I wasn't involved with the implementation phase

Would you buy Zoom Workplace again?

Yes

Zoom Workplace has functionality that has made it easy for us to run programs fully virtually when needed. We have utilized breakout rooms for sub groups within meeting attendees for better collaboration. We have also utilized the webinar tool for a larger training session where we didn't want folks on camera or to have the option to join on screen without being invited by a facilitator.

Zoom Workplace Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Voicemail Transcription
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
7
Record meetings / events
7
Desktop sharing
8
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
7
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

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