12d Synergy vs Confluence

Likelihood to Recommend

12d Synergy and its ability to handle all file types really suited the engineering industry.

Verified User

Engineer in Engineering

Civil Engineering Company, 51-200 employees

Confluence works well in a system where a lot of people are collaborating. It keeps everything organized and is located in one easy to access location. It is ideal for working on projects together. Especially projects that require information sharing. Compared to email communication, Confluence holds the information from all users. This is compared to using traditional file folders and email, whereby there are access issues and not all information is shared or searchable.

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Chris Snelling, CFA

Investments and Treasury Manager

TASC (Total Administrative Services Corporation)Financial Services, 1001-5000 employees

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Feature Rating Comparison

12d Synergy

Confluence

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

12d Synergy

Confluence

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

12d Synergy

Confluence

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth

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Verified User

Engineer in Other

Civil Engineering Company, 5001-10,000 employees

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Organizing content so that people can find what they are looking for.
Putting restrictions on certain pages so that it can be seen/edited by appropriate employees
Letting people collaborate on documents simultaneously
notifying when a page has been updated
combining content with tasks so that things get done

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Holly Wallace Nielsen

Sales Manager

Incorporate MassageHealth, Wellness and Fitness, 51-200 employees

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Cons

12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
Improved speeds when referencing shared files from other 12d model projects.

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Travis March

Design Manager

WSP in Australia & New ZealandCivil Engineering, 10,001+ employees

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Atlassian is not intuitive for the user. Several of our staff who have not received training on the platform find that it is not user-friendly.
Posting on Atlassian can also take more time than expected due to the plethora of options available.
Atlassian Confluence does not always look the same in different internet browsers. In talking with a co-worker, he told me it works best on Chrome. My computer has IE and Chrome, so I have to be sure I am using Chrome when I log into Confluence.

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Alexandria Alvarez Gerbasi

Chief Administrative Officer

OVS Group LLCOil & Energy, 51-200 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Confluence 10.0

Based on 15 answers

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

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Charles Thomasset, MBA

Director, Project/Process Management

Lehigh UniversityHigher Education, 1001-5000 employees

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Usability

No score

No answers yet

No answers on this topic

Confluence 8.4

Based on 9 answers

It's overall pretty straightforward and intuitive. You get a simple editing window that presents a live view of your formatted document, plus a toolbar for formatting options. If you're familiar with any word processing program (Google Docs, Word, etc) you should be able to master Confluence without much (if any) difficulty.

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Sean Scott

Oracle Database Administrator

Bodybuilding.comRetail, 201-500 employees

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Performance

No score

No answers yet

No answers on this topic

Confluence 9.7

Based on 4 answers

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

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Kaleb-John Loo

Senior Firmware Engineer

Spirent CommunicationsTelecommunications, 1001-5000 employees

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Support Rating

12d Synergy 9.1

Based on 4 answers

The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful

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Patrick Cavanagh

Senior Civil Engineering Designer

ArcadisCivil Engineering, 10,001+ employees

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Confluence 8.5

Based on 20 answers

I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.

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Brian Scholer

Systems Engineer

Cold Spring Harbor LaboratoryResearch, 501-1000 employees

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Alternatives Considered

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

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Verified User

Engineer in Other

Civil Engineering Company, 5001-10,000 employees

View all 4 answers on this topic

For our needs, Confluence absolutely blew both SharePoint and Google Docs out of the water. We were able to get more granular security than with SharePoint while maintaining the collaborative tool sets found in both SharePoint and Google Docs. Additionally, the integration into tools we already had in place, rather than needing to jerry-rig a solution that would "work", was a critical deciding factor.

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Brian Taylor

Systems Engineer

Synectics for Management Decisions, IncInformation Technology and Services, 51-200 employees

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Return on Investment

12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.

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Verified User

Engineer in Engineering

Civil Engineering Company, 51-200 employees

View all 4 answers on this topic

At a previous company, Confluence made creation and resolution of support tickets across a large and distributed organization very manageable. This was a major positive impact in that it allowed efficient management of many different customer deployments in a responsive manner.
At my current company, Confluence would have had a negative impact do to the slowness of the product, adding a significant overhead for our small team to get things done.

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David McCann

Senior Software Engineer

Fast OrientationComputer & Network Security, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

7.00*

* Per user

12d Synergy Editions & Modules

Edition

Email Management	$0
Document Management	$0
Advanced Data Management	$0

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Confluence Editions & Modules

—

Additional Pricing Details

—

Rating Summary

12d Synergy

Confluence

12d Synergy

Confluence

12d Synergy

Confluence

12d Synergy

Confluence

12d Synergy

Confluence

12d Synergy

Confluence

12d Synergy

Confluence

12d Synergy

Confluence

Likelihood to Recommend

12d Synergy

Confluence

Feature Rating Comparison

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

12d Synergy

Confluence

Cons

12d Synergy

Confluence

Likelihood to Renew

12d Synergy

Confluence

Usability

12d Synergy

Confluence

Performance

12d Synergy

Confluence

Support Rating

12d Synergy

Confluence

Alternatives Considered

12d Synergy

Confluence

Return on Investment

12d Synergy

Confluence

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

12d Synergy Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Confluence Editions & Modules

Additional Pricing Details

Rating Summary

Add comparison