12d Synergy vs. Atlassian Confluence

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
12d Synergy
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
12d Synergy is document management and project collaboration software for architectural, engineering and construction offices. 12d Synergy manages the thousands of emails, documents, tasks and gigabytes of geospatial & CAD data surrounding built environment projects. The vendor states their goal with 12d Synergy is to create a common data environment and single source of truth, and boast over 5,600 architects, engineers and surveyors from sole traders to global enterprises as users.
$0
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Pricing
12d SynergyAtlassian Confluence
Editions & Modules
Email Management
$0.00
Document Management
$0.00
Advanced Data Management
$0.00
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Offerings
Pricing Offerings
12d SynergyConfluence
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$7 per userNo setup fee
Additional Details
More Pricing Information
Community Pulse
12d SynergyAtlassian Confluence
Top Pros
Top Cons
Features
12d SynergyAtlassian Confluence
Project Management
Comparison of Project Management features of Product A and Product B
12d Synergy
-
Ratings
Atlassian Confluence
7.2
109 Ratings
9% below category average
Task Management00 Ratings7.087 Ratings
Gantt Charts00 Ratings7.912 Ratings
Scheduling00 Ratings7.221 Ratings
Workflow Automation00 Ratings6.958 Ratings
Mobile Access00 Ratings6.882 Ratings
Search00 Ratings6.8107 Ratings
Visual planning tools00 Ratings7.586 Ratings
Communication
Comparison of Communication features of Product A and Product B
12d Synergy
-
Ratings
Atlassian Confluence
7.9
109 Ratings
2% below category average
Chat00 Ratings6.415 Ratings
Notifications00 Ratings8.2107 Ratings
Discussions00 Ratings7.9101 Ratings
Surveys00 Ratings7.015 Ratings
Internal knowledgebase00 Ratings8.5101 Ratings
Integrates with GoToMeeting00 Ratings6.03 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.37 Ratings
Integrates with Outlook00 Ratings9.610 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
12d Synergy
-
Ratings
Atlassian Confluence
7.9
109 Ratings
3% below category average
Versioning00 Ratings8.192 Ratings
Video files00 Ratings7.869 Ratings
Audio files00 Ratings7.763 Ratings
Document collaboration00 Ratings9.0104 Ratings
Access control00 Ratings8.7102 Ratings
Advanced security features00 Ratings8.178 Ratings
Integrates with Google Drive00 Ratings7.048 Ratings
Device sync00 Ratings6.748 Ratings
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User Ratings
12d SynergyAtlassian Confluence
Likelihood to Recommend
9.4
(4 ratings)
8.0
(126 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(19 ratings)
Usability
-
(0 ratings)
8.1
(12 ratings)
Availability
-
(0 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
8.0
(5 ratings)
Support Rating
9.2
(4 ratings)
5.4
(25 ratings)
Implementation Rating
-
(0 ratings)
8.8
(4 ratings)
Configurability
-
(0 ratings)
6.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(4 ratings)
Product Scalability
-
(0 ratings)
8.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
12d SynergyAtlassian Confluence
Likelihood to Recommend
12d Synergy
12d Synergy and its ability to handle all file types really suited the engineering industry.
Read full review
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
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Pros
12d Synergy
  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
Read full review
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review
Cons
12d Synergy
  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
Read full review
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Read full review
Likelihood to Renew
12d Synergy
No answers on this topic
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
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Usability
12d Synergy
No answers on this topic
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
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Reliability and Availability
12d Synergy
No answers on this topic
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
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Performance
12d Synergy
No answers on this topic
Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
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Support Rating
12d Synergy
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
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Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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Implementation Rating
12d Synergy
No answers on this topic
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Alternatives Considered
12d Synergy
Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
Read full review
Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
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Scalability
12d Synergy
No answers on this topic
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Return on Investment
12d Synergy
  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
Read full review
Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Read full review
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