15Five vs. JAGGAER

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
15Five
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
15Five in San Francisco offers their employee performance management platform, which emphasizes employee engagement via pulse surveys and an emphasis on frequent feedback, fast one-on-one meeting planning, objective tracking, and other related features.
$7
per person/per month
JAGGAER
Score 6.6 out of 10
N/A
JAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.N/A
Pricing
15FiveJAGGAER
Editions & Modules
Basic
$7
per person/per month
Plus
$14
per person/per month
Performance
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
15FiveJAGGAER
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
15FiveJAGGAER
Features
15FiveJAGGAER
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
15Five
5.2
38 Ratings
38% below category average
JAGGAER
-
Ratings
Corporate goal setting5.731 Ratings00 Ratings
Subordinate goal setting4.233 Ratings00 Ratings
Individual goal setting6.537 Ratings00 Ratings
Line-of sight-visibility2.230 Ratings00 Ratings
Performance tracking7.334 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
15Five
7.0
39 Ratings
18% below category average
JAGGAER
-
Ratings
Performance plans8.528 Ratings00 Ratings
Plan weighting6.89 Ratings00 Ratings
Manager note taking6.434 Ratings00 Ratings
Performance improvement plans6.520 Ratings00 Ratings
Review status tracking6.729 Ratings00 Ratings
Rater nomination workflow6.75 Ratings00 Ratings
Review reminders9.132 Ratings00 Ratings
Workflow restrictions4.918 Ratings00 Ratings
Multiple review frequency7.326 Ratings00 Ratings
Reporting7.529 Ratings00 Ratings
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15FiveJAGGAER
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User Ratings
15FiveJAGGAER
Likelihood to Recommend
7.2
(46 ratings)
9.0
(35 ratings)
Likelihood to Renew
10.0
(3 ratings)
7.4
(17 ratings)
Usability
9.5
(5 ratings)
8.2
(5 ratings)
Availability
-
(0 ratings)
9.0
(2 ratings)
Performance
-
(0 ratings)
8.9
(3 ratings)
Support Rating
8.6
(24 ratings)
8.2
(9 ratings)
In-Person Training
-
(0 ratings)
6.0
(1 ratings)
Online Training
10.0
(1 ratings)
7.0
(3 ratings)
Implementation Rating
10.0
(1 ratings)
9.0
(3 ratings)
Configurability
-
(0 ratings)
6.4
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
15FiveJAGGAER
Likelihood to Recommend
15Five
We love the ability to recognize peers and align the High Fives with core values (and having it integrate with Slack creates visibility which encourages use of the feature) The Performance Review features are quite customizable and do most of what we'd like. The goal setting function is robust, however I wish that area was a bit less complicated as we'd like to be able to zoom out for company milestones, it just looks busy. In terms of managing an employee's lifecycle from hire on past their 30/60/90 day goals, that piece is customizable however I'd love it if check-ins were completely custom.
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JAGGAER
As a purchasing app, it is excellent. I cannot speak to its usefulness in the AP area. it may be less useful in a different environment, such as manufacturing. For research and healthcare use, it is excellent. Also, we use Banner as our ERP. SciQuest is well versed with integrating with Banner. Users with a different ERP may experience less pleasant results.
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Pros
15Five
  • The Pulse Check feature is both easy to use and allows staff and management to gauge how team health is.
  • The metric and key performance tools are very well designed.
  • Automated reminders and reporting are great features.
  • I find the customer services to be best in class.
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JAGGAER
  • Source to settle: Although we did not purchase all the new applications in the suite SciQuest made, what we did use, worked and worked nicely. With SciQuest you can get a turn-key system.
  • I love the way SciQuest rolls out changes, measuring customer feedback, and rolling out major changes 3 times a year. Like clockwork you know what to expect ahead of time, deciding whether or not you need a particular enhancement (if optional), having plenty of time to make adjustments in business processes if needed, and/or user-base announcements.
  • I was always astonished to see both clients and potential clients come to the conferences. SciQuest would allow the "mixing" of clients and potential clients, apparently unafraid of any negative commentaries the potential clients might get. That has always been impressive to me as a techie myself.
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Cons
15Five
  • I think 15Five dashboards can be quite clunky and difficult to use
  • I think their One-on-one management feature makes it difficult to track action items or search histories across time or multiple employees--a simple Google Doc is much more effective or Notion if you want even more functionality
  • In my opinion, 15Five's customer service is among the worst I have experienced from a software company. They will nickel and dime you and use hidden fine print to wring as much money as they can from you.
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JAGGAER
  • Their existing pricing model for the number of Suppliers onboarded or removed has been a little disappointing as there are times when suppliers do have to be switched out.
  • They have greatly helped in making UNSPSC updating easier, but I would like to be able to get an extract with a delta that would make it easier for us to update our ERP as this information needs to be stored on both sides.
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Likelihood to Renew
15Five
This program is the absolute best I've ever used in 30 years with organizations. Not only do I enjoy being a user and "filling it out" every week- but I would personally buy it if available for goal tracking in my personal life I love it that much!
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JAGGAER
Simplified and user friendly system that has been implemented across our entire institute and with all of our vendors. We really like this program and it works well for us. Changing to another program would be a significant time investment and hassle
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Usability
15Five
The platform is too easy for use, you will find by hand all the main tools and the interface put in front of you what you need without enter to define or open complex options to add things.
No, you just need to open a new report and start to type things, the system automatically will start to add fields or show the desired options based on your current context.
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JAGGAER
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
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Reliability and Availability
15Five
No answers on this topic
JAGGAER
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
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Performance
15Five
No answers on this topic
JAGGAER
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
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Support Rating
15Five
15Five support is quick and helpful. We work with other vendors in the people management space and performance tracking/management who offshore their support or force us into long queues to chat for support and it just doesn't support our needs very well. 15Five is responsive and speedy. We constantly evaluate our vendors for their support and have switched vendors in the past in other areas because of limited support capabilities
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JAGGAER
They usually respond to medium-to-low priority issues very quickly, and high priority issues almost instantly. Their support team is knowledgeable and responsive. Their Supplier Enablement team is very good and is a feature that most of their competitors don't have. The company makes a serious effort to maintain good relationships with their customers.
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Online Training
15Five
Very helpful webinar training. They answer questions, the slides are all very helpful, and they send you the presentation once the webinar is complete so that you can share with your team.
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JAGGAER
SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/
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Implementation Rating
15Five
It was very easy and support was super helpful!
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JAGGAER
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
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Alternatives Considered
15Five
Visually 15Five blows Yammer out of the water! Yammer was easy to use as well, but it felt very difficult to get on to and was not single sign-on when we were using it. 15Five allows for easy login with single sing on feature and has less "clicks" to get to where I need to be on the program. I also love the app way more than Yammer!
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JAGGAER
Again, our SciQuest system integrates with Banner. Banner does have a way to create, approve and report on POs. However, the SciQuest product is so much more user friendly, so the learning curve is very steep. Also, SciQuest gives us a lot more detail in our reporting and PO history, which is helpful when trying to remember what happened 6 month ago
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Scalability
15Five
No answers on this topic
JAGGAER
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
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Return on Investment
15Five
  • It holds each employee to a certain standard by having them select their own list
  • Gives them the opportunity to reach their list of goals
  • Being able to accomplish each set goal and/or priority gives a sense of pride in each person's work as they are able to check off what has been done
  • On the negative, it can also show what the employee is not being done and may show poorly if there is a consistent pattern of not completing tasks
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JAGGAER
  • Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
  • Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
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ScreenShots

15Five Screenshots

Screenshot of Celebrate wins, tout progress, and give good feedback where good feedback is due.Screenshot of 15Five Home DashboardScreenshot of Connect managers with their teams through regular Check-Ins that lead to actionable insights.