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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score10 out of 10
    N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    Demandforce

    Score8 out of 10
    N/ADemandforce is a solution available to the medical, veterinarian, lifestyle and automotive industries. Demandforce offers a variety of communication and office workflow solutions from appointment reminders and two-way text to marketing solutions like email campaign templates and online reputation management tools. Demandforce helps attract, retain, and grow a customer base.N/A

    HoneyBook

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Pricing
    17hatsDemandforceHoneyBook
    Editions & Modules
    Starting Price
    $45.00
    per month
    No answers on this topic
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Offerings
    Pricing Offerings
    17hatsDemandforceHoneyBook
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.
    More Pricing Information
    Community Pulse
    17hatsDemandforceHoneyBook
    Considered Multiple Products
    17hats
    No answer on this topic
    Demandforce
    No answer on this topic
    HoneyBook
    Chose HoneyBook
    17hats is way better in every way compared to Honeybook. It still has some places where it can improve, but I had such a negative experience with Honeybook that a piece of paper and a pencil would be more reliable for helping my business. I do not want anything to do with …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    80%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    63%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    70%
    Implementation went as expected
    7 Answers
    Features
    17hatsDemandforceHoneyBook
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    9.5
    2 Ratings
    19% above category average
    Demandforce
    7.8
    2 Ratings
    0% below category average
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    Customer data management / contact management10.02 Ratings8.02 Ratings6.412 Ratings
    Workflow management10.02 Ratings9.01 Ratings5.710 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings8.01 Ratings8.711 Ratings
    Contract management10.02 Ratings7.01 Ratings7.112 Ratings
    Quote & order management10.01 Ratings7.01 Ratings5.410 Ratings
    Interaction tracking8.01 Ratings8.01 Ratings6.59 Ratings
    Territory management00 Ratings7.01 Ratings00 Ratings
    Opportunity management00 Ratings8.01 Ratings5.111 Ratings
    Channel / partner relationship management00 Ratings8.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    8.0
    1 Ratings
    4% above category average
    Demandforce
    9.0
    2 Ratings
    16% above category average
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    Case management8.01 Ratings9.02 Ratings8.78 Ratings
    Call center management00 Ratings9.02 Ratings00 Ratings
    Help desk management00 Ratings9.02 Ratings6.79 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    8.0
    1 Ratings
    3% above category average
    Demandforce
    9.0
    3 Ratings
    15% above category average
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    Lead management8.01 Ratings9.01 Ratings4.710 Ratings
    Email marketing00 Ratings9.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    9.5
    2 Ratings
    21% above category average
    Demandforce
    9.0
    1 Ratings
    16% above category average
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    Task management9.01 Ratings9.01 Ratings5.712 Ratings
    Billing and invoicing management10.02 Ratings9.01 Ratings7.111 Ratings
    Reporting00 Ratings9.01 Ratings8.411 Ratings
    Customization
    Comparison of Customization features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    10.0
    2 Ratings
    27% above category average
    Demandforce
    9.0
    2 Ratings
    16% above category average
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    Custom fields9.92 Ratings9.02 Ratings9.010 Ratings
    Custom objects10.01 Ratings9.02 Ratings9.010 Ratings
    Scripting environment00 Ratings9.02 Ratings00 Ratings
    API for custom integration00 Ratings9.01 Ratings00 Ratings
    Security
    Comparison of Security features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    9.5
    1 Ratings
    12% above category average
    Demandforce
    9.0
    2 Ratings
    7% above category average
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    Single sign-on capability10.01 Ratings9.02 Ratings6.49 Ratings
    Role-based user permissions9.01 Ratings9.01 Ratings6.710 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    8.0
    1 Ratings
    6% above category average
    Demandforce
    9.0
    1 Ratings
    18% above category average
    HoneyBook
    -
    Ratings
    Marketing automation8.01 Ratings9.01 Ratings00 Ratings
    Compensation management00 Ratings9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    8.0
    1 Ratings
    5% above category average
    Demandforce
    9.0
    2 Ratings
    17% above category average
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    Mobile access8.01 Ratings9.02 Ratings6.610 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    -
    Ratings
    Demandforce
    9.0
    1 Ratings
    16% above category average
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    Forecasting00 Ratings9.01 Ratings00 Ratings
    Pipeline visualization00 Ratings9.01 Ratings00 Ratings
    Customizable reports00 Ratings9.01 Ratings5.58 Ratings
    Social CRM
    Comparison of Social CRM features of 17hats and Demandforce and HoneyBook
    Feature
    17hats
    -
    Ratings
    Demandforce
    9.0
    1 Ratings
    18% above category average
    HoneyBook
    -
    Ratings
    Social data00 Ratings9.01 Ratings00 Ratings
    Social engagement00 Ratings9.01 Ratings00 Ratings
    Best Alternatives
    17hatsDemandforceHoneyBook
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    17hatsDemandforceHoneyBook
    Likelihood to Recommend
    10.0
    (2 ratings)
    3.0
    (7 ratings)
    6.4
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    5.7
    (10 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    2.6
    (7 ratings)
    User Testimonials
    17hatsDemandforceHoneyBook
    Likelihood to Recommend
    17hats
    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Incentivized
    Read full review
    Demandforce
    We use Demandforce to reach out to 'old' customers. If they have not had an invoice generated in X number of days/weeks/months/years, we can create a custom campaign via email/text to reach out to them and attempt to re-engage with those customers to generate new 'existing business' or entirely new leads for our Sales team to run.
    Incentivized
    Read full review
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    Pros
    17hats
    • Invoicing
    • Creating online questionnaire
    Incentivized
    Read full review
    Demandforce
    • Aesthetics has been updated in last few months for organization and is easier to see: colors, grid lines on front page, and font style.
    • Allowing our office to include specific items in reminder appointment emails allows personalization to make confirming appointments easier.
    • Allowing patients to write reviews allows us to know what the office is doing well and what we can improve on.
    Incentivized
    Read full review
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    Cons
    17hats
    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Incentivized
    Read full review
    Demandforce
    • Flexibility in Design!
    • Overall Look & Feel of Templates (look at what Squarespace is doing, it is possible!)
    • Usability (it's a bit clunky)
    Incentivized
    Read full review
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    Likelihood to Renew
    17hats
    No answers on this topic
    Demandforce
    We are constantly being contacted by comparable organizations. If Mindbody Online integrated a feature like Demandforce, we'd move over there to keep everything in one platform.
    Incentivized
    Read full review
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    Usability
    17hats
    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Incentivized
    Read full review
    Demandforce
    No answers on this topic
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    Support Rating
    17hats
    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Incentivized
    Read full review
    Demandforce
    No answers on this topic
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    Alternatives Considered
    17hats
    No answers on this topic
    Demandforce
    I do not have any alternative products to compare this service too. It was in place when I came aboard this company and I have no say in its continuation or replacement. As from what I can gather, there are many alternatives to this platform, but Demandforce is the only one I am aware of that runs in your system tray and is passively ran in conjunction with your accounting database.
    Incentivized
    Read full review
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    Return on Investment
    17hats
    • ROI - Saves me time on creating invoices and questionnaires.
    Incentivized
    Read full review
    Demandforce
    • It's taken a lot of the reporting and guesswork out of the equation. That has saved us a lot of money.
    Incentivized
    Read full review
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
    Read full review
    ScreenShots

    Demandforce Screenshots

    Screenshot of Demandforce's email campaign studio solution to communicate with customers via email marketing with unique and customizable templates.Screenshot of Demandforce's phone solution to communicate with customers.Screenshot of Demandforce's mobile app to manage the business while on the go.Screenshot of Demandforce's online booking solution allows customers to book without having to communicate directly with the front office.Screenshot of Demandforce's appointment reminder solution made to increase workflow and reduce no shows.Screenshot of Demandforce's online reputation management tools made to help gain new customers.

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows