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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    17hats

    Score10 out of 10
    N/A17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.

    $45

    per month

    HoneyBook

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    HoneyBook aims to help creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With HoneyBook, users can automate busy work and stay on top of to-dos, saving time and money, while growing a business. HoneyBook is designed to emulate a personal assistant. The vendor states that small business owners and freelancer customers have tripled their bookings and saved multiple hours a day using HoneyBook. They further state that a variety of small…

    $36

    per month

    Nutshell

    Score9.1 out of 10
    N/ANutshell offers a CRM with contact management, calendar sync, click-to-call, and collaboration features.

    $19

    per month per user

    Pricing
    17hatsHoneyBookNutshell
    Editions & Modules
    Starting Price
    $45.00
    per month
    Starter
    $36
    per month
    Unlimited Plan - Monthly
    $39
    Month
    Essentials
    $59
    per month
    Premium
    $129
    per month
    Foundation
    $19
    per month per user
    Growth
    $32
    per month per user
    Pro
    $49
    per month per user
    Business
    $67
    per month per user
    Enterprise
    $89
    per month per user
    Offerings
    Pricing Offerings
    17hatsHoneyBookNutshell
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details2 months free with annual billing.15% discount for annual pricing.
    More Pricing Information
    Community Pulse
    17hatsHoneyBookNutshell
    Considered Multiple Products
    17hats
    No answer on this topic
    HoneyBook
    Chose HoneyBook
    17hats is way better in every way compared to Honeybook. It still has some places where it can improve, but I had such a negative experience with Honeybook that a piece of paper and a pencil would be more reliable for helping my business. I do not want anything to do with …
    Incentivized
    Nutshell Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    80%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    63%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    17hatsHoneyBookNutshell
    Sales Force Automation
    Comparison of Sales Force Automation features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    9.5
    2 Ratings
    19% above category average
    HoneyBook
    6.4
    12 Ratings
    20% below category average
    Nutshell CRM
    9.2
    15 Ratings
    16% above category average
    Customer data management / contact management10.02 Ratings6.412 Ratings9.014 Ratings
    Workflow management10.02 Ratings5.710 Ratings10.013 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.01 Ratings8.711 Ratings7.814 Ratings
    Contract management10.02 Ratings7.112 Ratings10.01 Ratings
    Quote & order management10.01 Ratings5.410 Ratings9.59 Ratings
    Interaction tracking8.01 Ratings6.59 Ratings7.812 Ratings
    Opportunity management00 Ratings5.111 Ratings10.010 Ratings
    Territory management00 Ratings00 Ratings10.08 Ratings
    Channel / partner relationship management00 Ratings00 Ratings8.43 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    8.0
    1 Ratings
    4% above category average
    HoneyBook
    7.7
    10 Ratings
    0% above category average
    Nutshell CRM
    10.0
    7 Ratings
    26% above category average
    Case management8.01 Ratings8.78 Ratings10.06 Ratings
    Help desk management00 Ratings6.79 Ratings10.01 Ratings
    Call center management00 Ratings00 Ratings10.05 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    8.0
    1 Ratings
    3% above category average
    HoneyBook
    4.7
    10 Ratings
    49% below category average
    Nutshell CRM
    8.8
    14 Ratings
    13% above category average
    Lead management8.01 Ratings4.710 Ratings9.713 Ratings
    Email marketing00 Ratings00 Ratings7.812 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    9.5
    2 Ratings
    21% above category average
    HoneyBook
    7.0
    12 Ratings
    9% below category average
    Nutshell CRM
    9.3
    13 Ratings
    19% above category average
    Task management9.01 Ratings5.712 Ratings9.712 Ratings
    Billing and invoicing management10.02 Ratings7.111 Ratings8.42 Ratings
    Reporting00 Ratings8.411 Ratings10.09 Ratings
    Customization
    Comparison of Customization features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    10.0
    2 Ratings
    27% above category average
    HoneyBook
    9.0
    10 Ratings
    16% above category average
    Nutshell CRM
    9.9
    11 Ratings
    26% above category average
    Custom fields9.92 Ratings9.010 Ratings9.511 Ratings
    Custom objects10.01 Ratings9.010 Ratings10.06 Ratings
    Scripting environment00 Ratings00 Ratings10.02 Ratings
    API for custom integration00 Ratings00 Ratings9.96 Ratings
    Security
    Comparison of Security features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    9.5
    1 Ratings
    12% above category average
    HoneyBook
    6.6
    11 Ratings
    24% below category average
    Nutshell CRM
    9.6
    4 Ratings
    13% above category average
    Single sign-on capability10.01 Ratings6.49 Ratings9.63 Ratings
    Role-based user permissions9.01 Ratings6.710 Ratings9.63 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    8.0
    1 Ratings
    6% above category average
    HoneyBook
    -
    Ratings
    Nutshell CRM
    10.0
    2 Ratings
    28% above category average
    Marketing automation8.01 Ratings00 Ratings10.02 Ratings
    Compensation management00 Ratings00 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    8.0
    1 Ratings
    5% above category average
    HoneyBook
    6.6
    10 Ratings
    14% below category average
    Nutshell CRM
    9.0
    13 Ratings
    17% above category average
    Mobile access8.01 Ratings6.610 Ratings9.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    -
    Ratings
    HoneyBook
    5.5
    8 Ratings
    33% below category average
    Nutshell CRM
    10.0
    13 Ratings
    27% above category average
    Customizable reports00 Ratings5.58 Ratings10.012 Ratings
    Forecasting00 Ratings00 Ratings10.010 Ratings
    Pipeline visualization00 Ratings00 Ratings10.012 Ratings
    Social CRM
    Comparison of Social CRM features of 17hats and HoneyBook and Nutshell CRM
    Feature
    17hats
    -
    Ratings
    HoneyBook
    -
    Ratings
    Nutshell CRM
    9.6
    9 Ratings
    24% above category average
    Social data00 Ratings00 Ratings9.39 Ratings
    Social engagement00 Ratings00 Ratings10.02 Ratings
    Best Alternatives
    17hatsHoneyBookNutshell
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    17hatsHoneyBookNutshell
    Likelihood to Recommend
    10.0
    (2 ratings)
    6.4
    (12 ratings)
    9.7
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    5.7
    (10 ratings)
    8.7
    (5 ratings)
    Support Rating
    8.0
    (2 ratings)
    2.6
    (7 ratings)
    9.5
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    17hatsHoneyBookNutshell
    Likelihood to Recommend
    17hats
    It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
    Incentivized
    Read full review
    HoneyBook
    I would recommend Honeybook to other coaches, consultants, and small business owners. It may not be appropriate for a large team's use, but works for the size of organization I currently own and manage. It also integrates with QuickBooks and makes financial data management fairly seamless.
    Incentivized
    Read full review
    Nutshell Inc.
    This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis? If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
    Read full review
    Pros
    17hats
    • Invoicing
    • Creating online questionnaire
    Incentivized
    Read full review
    HoneyBook
    • HoneyBook offers incredible resources to train users how to best use their system. It's informative and eye-opening to watch one of their training sessions.
    • I love how easy HoneyBook makes it to create highly professional materials that are beautiful. Its brochures and selling materials are stellar and I'm able to streamline the process without feeling like I actually have to sell my capabilities.
    • I'm thrilled with the billing system and how simple it is to automate. I love that I can see how my customers have engaged with the bills.
    • The app helps me feel connected to my leads and data while I'm away from my computer.
    Incentivized
    Read full review
    Nutshell Inc.
    • Customization - we are able to make Nutshell make the most sense for our company and processes
    • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
    • Tags - allow us to prioritize leads and segment our customers and potential customers
    • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
    • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
    Incentivized
    Read full review
    Cons
    17hats
    • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
    Incentivized
    Read full review
    HoneyBook
    • The online scheduling tool does not work with different time zones very well. It doesn't automatically adjust to my clients' timezones and it doesn't even have many international time zones as an option! I had 3 clients in a row schedule meetings at the wrong time when I first started using HoneyBook's scheduler. I had to switch to Calendly because HoneyBook's scheduling tool was causing me to lose business.
    • The transaction fees for instant deposits are expensive.
    • [I believe} many of the features on HoneyBook are half-baked. It's marketed as an all-in-one business management platform, but I'm still using Calendly, Google Drive, Typeform, Clockify, and ClickUp because HoneyBook's equivalent features aren't as sophisticated or as easy to use.
    • The notes section for client projects does not have much space or allow for any custom formatting such as hyperlinks, bold text, highlighted text, etc. Tools such as Teamwork, Pipedrive, Asana, and ClickUp do a much better job at displaying this type of information.
    Incentivized
    Read full review
    Nutshell Inc.
    • integration with email doesn't work as advertised
    • would like integration with quickbooks
    • If there is a misspelling in any one email address, you can not send a mass email. You must go back and correct each error before it can send.
    Incentivized
    Read full review
    Likelihood to Renew
    17hats
    No answers on this topic
    HoneyBook
    Since I do not use ALL the functionality in HoneyBook, I have wondered if the plan I am on is too much. That is why I rated a 9 rather than 10. I have definitely considered downgrading but not leaving HoneyBook.
    Read full review
    Nutshell Inc.
    This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
    Incentivized
    Read full review
    Usability
    17hats
    It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
    Incentivized
    Read full review
    HoneyBook
    This is now a copy-paste response since this platform is asking me to answer every single question. It is such a negative experience with Honeybook that they even upset me while I'm trying to warn others of all the horrible pitfalls in working with the platform.
    Read full review
    Nutshell Inc.
    Extremely easy to use and they help you throughout the process. I find it not challenging, an effective utility to help us prioritize and engage efficiently at a reasonable price point. We enjoy working with the team there and they're easy to access. I've already recommended it to two colleagues
    Incentivized
    Read full review
    Support Rating
    17hats
    It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
    Incentivized
    Read full review
    HoneyBook
    They have ALWAYS been amazing when I needed any type of service or help. Their concierge service is also amazing vs other services I have used in the past. I have confidence when I ask for help - both through Chat or even on their Facebook group that I will get an answer quickly.
    Incentivized
    Read full review
    Nutshell Inc.
    Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
    Incentivized
    Read full review
    Implementation Rating
    17hats
    No answers on this topic
    HoneyBook
    No answers on this topic
    Nutshell Inc.
    Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
    Incentivized
    Read full review
    Alternatives Considered
    17hats
    No answers on this topic
    HoneyBook
    Honeybook and Dubsado have a lot of similarities. I'd say the only big difference is that Dubsado still has more advanced workflow capabilities. Dubsado also is much harder to set up. Honeybook is simpler and easier to use right from the start.
    Incentivized
    Read full review
    Nutshell Inc.
    When I first started with BCI, they were using ACT!. It was hard to navigate and there were a lot of spots for duplicate information that made it hard to know if you were in the right spot or not. Then if you had trouble, you would spend 3 hours on the phone with customer service and often they would not even be able to find a solution. I would not recommend ACT! to anyone. Since getting nutshell, I have learned a bit about Cosential and I know that it is more catered to the construction industry and can help with proposal creation, so I think that may be something we consider in the not-too-near future.
    Incentivized
    Read full review
    Return on Investment
    17hats
    • ROI - Saves me time on creating invoices and questionnaires.
    Incentivized
    Read full review
    HoneyBook
    • HoneyBook was very cost effective which was great for ROI!
    • HoneyBook was easy to use which made for a quick employee on-boarding for new team members.
    • HoneyBook had some features that were not available on the platform that are considered standard for any other CRM such as data pull, platform integrations, and customization options.
    Incentivized
    Read full review
    Nutshell Inc.
    • Nutshell CRM has had a major impact on ROI. The last program we used cost more and had fewer features and accessibility.
    • One negative impact is its email functions. As stated before in this review I need to be able to send large attachments and pics through email and Nutshell is very limited when it comes to that.
    Incentivized
    Read full review
    ScreenShots

    HoneyBook Screenshots

    Screenshot of BrochureScreenshot of GratuityScreenshot of Homepage PipelineScreenshot of HomepageScreenshot of ProjectScreenshot of Workflows

    Nutshell Screenshots

    Screenshot of Nutshell's dashboard, mobile app, and sales metrics.Screenshot of the interface to build custom pipelines.Screenshot of where to measure contact engagement with Nutshell Marketing emails, forms, website traffic, and landing pages.Screenshot of the interface to engage with website visitors and leads throughout the buying journey via multiple channels using Nutshell Engagement. Channels include SMS, AI webchat, WhatsApp, Facebook Messenger, and Instagram DMs.Screenshot of Quotes & Invoices, where users can create, send, and monitor custom quotes and invoices without leaving Nutshell.