What users are saying about
56 Ratings
56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.2 out of 100

Feature Set Ratings

  • 1CRM ranks higher in 5 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Security
  • Less Annoying CRM ranks higher in 2 feature sets: Customization, Platform
  • 1CRM and Less Annoying CRM are tied in 1 feature set: Marketing Automation

Sales Force Automation

9.3

1CRM

93%
8.8

Less Annoying CRM

88%
Less Annoying CRM ranks higher in 5/9 features

Customer data management / contact management

9.6
96%
5 Ratings
10.0
100%
9 Ratings

Workflow management

9.5
95%
5 Ratings
10.0
100%
7 Ratings

Territory management

9.3
93%
5 Ratings
8.7
87%
3 Ratings

Opportunity management

9.6
96%
5 Ratings
10.0
100%
8 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings
8.8
88%
6 Ratings

Contract management

8.8
88%
5 Ratings
7.5
75%
5 Ratings

Quote & order management

9.6
96%
5 Ratings
6.9
69%
4 Ratings

Interaction tracking

9.6
96%
5 Ratings
10.0
100%
6 Ratings

Channel / partner relationship management

9.1
91%
5 Ratings
7.7
77%
4 Ratings

Customer Service & Support

9.6

1CRM

96%
9.4

Less Annoying CRM

94%
1CRM ranks higher in 2/3 features

Case management

9.5
95%
5 Ratings
8.8
88%
6 Ratings

Call center management

10.0
100%
5 Ratings
N/A
0 Ratings

Help desk management

9.3
93%
4 Ratings
10.0
100%
7 Ratings

Marketing Automation

8.5

1CRM

85%
8.5

Less Annoying CRM

85%
1CRM ranks higher in 1/2 features

Lead management

8.6
86%
5 Ratings
8.9
89%
6 Ratings

Email marketing

8.3
83%
5 Ratings
8.1
81%
5 Ratings

CRM Project Management

9.0

1CRM

90%
8.3

Less Annoying CRM

83%
1CRM ranks higher in 3/3 features

Task management

9.0
90%
5 Ratings
8.8
88%
8 Ratings

Billing and invoicing management

8.7
87%
5 Ratings
N/A
0 Ratings

Reporting

9.4
94%
5 Ratings
7.8
78%
5 Ratings

CRM Reporting & Analytics

9.1

1CRM

91%
7.5

Less Annoying CRM

75%
1CRM ranks higher in 3/3 features

Forecasting

8.9
89%
5 Ratings
7.4
74%
4 Ratings

Pipeline visualization

9.4
94%
5 Ratings
8.3
83%
5 Ratings

Customizable reports

9.2
92%
5 Ratings
6.8
68%
4 Ratings

Customization

8.9

1CRM

89%
9.1

Less Annoying CRM

91%
1CRM ranks higher in 2/4 features

Custom fields

9.0
90%
5 Ratings
10.0
100%
8 Ratings

Custom objects

9.3
93%
4 Ratings
N/A
0 Ratings

Scripting environment

8.6
86%
4 Ratings
8.1
81%
2 Ratings

API for custom integration

8.7
87%
4 Ratings
9.1
91%
1 Rating

Security

9.3

1CRM

93%
8.2

Less Annoying CRM

82%
1CRM ranks higher in 2/2 features

Single sign-on capability

9.1
91%
5 Ratings
N/A
0 Ratings

Role-based user permissions

9.4
94%
5 Ratings
8.2
82%
5 Ratings

Social CRM

9.1

1CRM

91%

Less Annoying CRM

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Social data

8.9
89%
4 Ratings
N/A
0 Ratings

Social engagement

9.2
92%
4 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.4

1CRM

84%

Less Annoying CRM

Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
4 Ratings
N/A
0 Ratings

Compensation management

8.6
86%
4 Ratings
N/A
0 Ratings

Platform

7.7

1CRM

77%
8.5

Less Annoying CRM

85%
Less Annoying CRM ranks higher in 1/1 features

Mobile access

7.7
77%
4 Ratings
8.5
85%
6 Ratings

Attribute Ratings

  • 1CRM is rated higher in 1 area: Support Rating
  • Less Annoying CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.6

1CRM

96%
5 Ratings
10.0

Less Annoying CRM

100%
9 Ratings

Usability

9.6

1CRM

96%
4 Ratings

Less Annoying CRM

N/A
0 Ratings

Support Rating

9.7

1CRM

97%
4 Ratings
9.1

Less Annoying CRM

91%
2 Ratings

Likelihood to Recommend

1CRM

While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.
Anonymous | TrustRadius Reviewer

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Pros

1CRM

  • Sales management.
  • Marketing management.
Prashant Choudhary | TrustRadius Reviewer

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Cons

1CRM

  • It should also have voice commands.
  • UX needs to be more interactive.
  • Rest is great.
Puneet Madan | TrustRadius Reviewer

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Pricing Details

1CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

1CRM Editions & Modules

Additional Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per user, per month

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Usability

1CRM

1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Garry Rumrill | TrustRadius Reviewer

Less Annoying CRM

No score
No answers yet
No answers on this topic

Support Rating

1CRM

1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Rey Oneal Garcia | TrustRadius Reviewer

Less Annoying CRM

Less Annoying CRM 9.1
Based on 2 answers
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Alternatives Considered

1CRM

While comparing 1crm with ClickUp, I'm able to take 5 screenshots in 1crm whereas in ClickUp i'm able to take only 4 screenshots .
Anonymous | TrustRadius Reviewer

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Return on Investment

1CRM

  • It has overall increased sales productivity.
  • Has reduced lead time for customer and made the deliveries faster and more efficient.
Prashant Choudhary | TrustRadius Reviewer

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Screenshots

Add comparison