What users are saying about
4 Ratings
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Based on 4 reviews and ratings
ADP Workforce Now
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Top Rated
1791 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 1791 reviews and ratings
Feature Set Ratings
Human Resource Management

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
7.7
ADP Workforce Now
77%
ADP Workforce Now ranks higher in 7/7 features
ADP Workforce Now ranks higher in 7/7 features
Employee demographic data

N/A
0 Ratings
8.4
84%
839 Ratings
Employment history

N/A
0 Ratings
8.2
82%
869 Ratings
Job profiles and administration

N/A
0 Ratings
7.9
79%
822 Ratings
Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.6
76%
845 Ratings
Organizational charting

N/A
0 Ratings
6.8
68%
590 Ratings
Organization and location management

N/A
0 Ratings
7.5
75%
653 Ratings
Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
7.4
74%
600 Ratings
Payroll Management

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
8.2
ADP Workforce Now
82%
ADP Workforce Now ranks higher in 7/7 features
ADP Workforce Now ranks higher in 7/7 features
Pay calculation

N/A
0 Ratings
8.6
86%
922 Ratings
Support for external payroll vendors

N/A
0 Ratings
7.7
77%
363 Ratings
Off-cycle/On-Demand payment

N/A
0 Ratings
8.1
81%
240 Ratings
Benefit plan administration

N/A
0 Ratings
8.0
80%
744 Ratings
Direct deposit files

N/A
0 Ratings
8.7
87%
913 Ratings
Salary revision and increment management

N/A
0 Ratings
8.1
81%
720 Ratings
Reimbursement management

N/A
0 Ratings
8.0
80%
438 Ratings
Leave and Attendance Management

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
7.8
ADP Workforce Now
78%
ADP Workforce Now ranks higher in 3/3 features
ADP Workforce Now ranks higher in 3/3 features
Approval workflow

N/A
0 Ratings
8.0
80%
714 Ratings
Balance details

N/A
0 Ratings
7.8
78%
746 Ratings
Annual carry-forward and encashment

N/A
0 Ratings
7.8
78%
603 Ratings
Employee Self Service

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
8.2
ADP Workforce Now
82%
ADP Workforce Now ranks higher in 5/5 features
ADP Workforce Now ranks higher in 5/5 features
View and generate pay and benefit information

N/A
0 Ratings
8.6
86%
910 Ratings
Update personal information

N/A
0 Ratings
8.6
86%
898 Ratings
View company policy documentation

N/A
0 Ratings
8.3
83%
724 Ratings
Employee recognition

N/A
0 Ratings
7.6
76%
341 Ratings
View job history

N/A
0 Ratings
7.7
77%
32 Ratings
Asset Management

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
6.0
ADP Workforce Now
60%
ADP Workforce Now ranks higher in 1/1 features
ADP Workforce Now ranks higher in 1/1 features
Tracking of all physical assets

N/A
0 Ratings
6.0
60%
12 Ratings
HR Reporting

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
7.3
ADP Workforce Now
73%
ADP Workforce Now ranks higher in 3/3 features
ADP Workforce Now ranks higher in 3/3 features
Report builder

N/A
0 Ratings
7.4
74%
859 Ratings
Pre-built reports

N/A
0 Ratings
7.5
75%
855 Ratings
Ability to combine HR data with external data

N/A
0 Ratings
7.0
70%
514 Ratings
Onboarding

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
8.2
ADP Workforce Now
82%
ADP Workforce Now ranks higher in 2/2 features
ADP Workforce Now ranks higher in 2/2 features
New hire portal

N/A
0 Ratings
8.3
83%
61 Ratings
Manager tracking tools

N/A
0 Ratings
8.0
80%
48 Ratings
Performance and Goals

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
7.5
ADP Workforce Now
75%
ADP Workforce Now ranks higher in 4/4 features
ADP Workforce Now ranks higher in 4/4 features
Corporate goal setting

N/A
0 Ratings
7.7
77%
220 Ratings
Individual goal setting

N/A
0 Ratings
7.5
75%
269 Ratings
Line-of sight-visibility

N/A
0 Ratings
7.4
74%
220 Ratings
Performance tracking

N/A
0 Ratings
7.5
75%
259 Ratings
Performance Management

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
7.5
ADP Workforce Now
75%
ADP Workforce Now ranks higher in 5/5 features
ADP Workforce Now ranks higher in 5/5 features
Performance plans

N/A
0 Ratings
7.3
73%
334 Ratings
Performance improvement plans

N/A
0 Ratings
7.3
73%
287 Ratings
Review status tracking

N/A
0 Ratings
7.4
74%
342 Ratings
Review reminders

N/A
0 Ratings
7.7
77%
349 Ratings
Multiple review frequency

N/A
0 Ratings
7.7
77%
289 Ratings
Succession Planning

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
6.0
ADP Workforce Now
60%
ADP Workforce Now ranks higher in 4/4 features
ADP Workforce Now ranks higher in 4/4 features
Create succession plans/pools

N/A
0 Ratings
5.8
58%
6 Ratings
Candidate ranking

N/A
0 Ratings
5.8
58%
6 Ratings
Candidate search

N/A
0 Ratings
6.3
63%
7 Ratings
Candidate development

N/A
0 Ratings
6.2
62%
6 Ratings
Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
Feature Set Not Supported
N/A
6.9
ADP Workforce Now
69%
ADP Workforce Now ranks higher in 7/7 features
ADP Workforce Now ranks higher in 7/7 features
Job Requisition Management

N/A
0 Ratings
7.8
78%
334 Ratings
Company Website Posting

N/A
0 Ratings
7.9
79%
331 Ratings
Publish to Social Media

N/A
0 Ratings
7.4
74%
269 Ratings
Job Search Site Posting

N/A
0 Ratings
7.5
75%
294 Ratings
Duplicate Candidate Prevention

N/A
0 Ratings
2.3
23%
8 Ratings
Applicant Tracking

N/A
0 Ratings
7.8
78%
334 Ratings
Notifications and Alerts

N/A
0 Ratings
7.9
79%
353 Ratings
Attribute Ratings
- EchoSpan 360-Degree Feedback Tool is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Performance
Likelihood to Recommend

9.0
EchoSpan 360-Degree Feedback Tool
90%
3 Ratings
8.0
ADP Workforce Now
80%
1012 Ratings
Likelihood to Renew

9.6
EchoSpan 360-Degree Feedback Tool
96%
2 Ratings
8.7
ADP Workforce Now
87%
78 Ratings
Usability

EchoSpan 360-Degree Feedback Tool
N/A
0 Ratings
7.6
ADP Workforce Now
76%
72 Ratings
Availability

EchoSpan 360-Degree Feedback Tool
N/A
0 Ratings
8.2
ADP Workforce Now
82%
19 Ratings
Performance

9.0
EchoSpan 360-Degree Feedback Tool
90%
2 Ratings
7.8
ADP Workforce Now
78%
17 Ratings
Support Rating

EchoSpan 360-Degree Feedback Tool
N/A
0 Ratings
7.5
ADP Workforce Now
75%
419 Ratings
In-Person Training

EchoSpan 360-Degree Feedback Tool
N/A
0 Ratings
4.9
ADP Workforce Now
49%
8 Ratings
Online Training

EchoSpan 360-Degree Feedback Tool
N/A
0 Ratings
6.4
ADP Workforce Now
64%
17 Ratings
Implementation Rating

EchoSpan 360-Degree Feedback Tool
N/A
0 Ratings
6.5
ADP Workforce Now
65%
52 Ratings
Product Scalability

EchoSpan 360-Degree Feedback Tool
N/A
0 Ratings
7.6
ADP Workforce Now
76%
674 Ratings
Likelihood to Recommend
EchoSpan 360-Degree Feedback Tool
I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Sr. Director - Talent Management
LyondellBasellChemicals, 10,001+ employees
ADP Workforce Now
ADP Workforce Now is a leading player and has experience in this space. They are constantly evolving and creating solutions for us, so I know I am not stuck with old technology. They provide news and industry updates that I greatly appreciate and use as one of my main sources of keeping up in the industry. I also take advantage of their webinars as often as I can. There are also so many layers to what they do, and that can sometimes be a challenge to determine who the right person is to talk to. The online help request and ticketing system have been valuable to me to get the help I need. For the most part, there is a very efficient response and only occasionally have I had an issue with not getting a timely reply.
Chief Strategy & HR Officer
MetroTex Association of REALTORS, Inc.Non-profit Organization Management, 51-200 employees
Pros
EchoSpan 360-Degree Feedback Tool
- EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
- Filled our request for customization and were easy to work with.
- Excellent on-line training videos
Administrative Assistant
Cameco CorporationMining & Metals, 1001-5000 employees
ADP Workforce Now
- Employee profiles; pay, personal, and employment are easy to navigate and edit.
- Sample reports are useful! We used the sample reports to apply for PPP loans and forgiveness and for insurance audits every year.
- We can easily upload a file with hourly employees' hours.
CFO (Chief Financial Officer)
Advanced Technology CompanyAirlines/Aviation, 11-50 employees
Cons
EchoSpan 360-Degree Feedback Tool
- EchoSpan's 360s are completely customizable, so content improvements are up to the user
President
Dattner Consulting, LLCManagement Consulting, 1-10 employees
ADP Workforce Now
- After updates, the system is often buggy, which is annoying.
- Running custom reports is an awesome addition but it is complicated for new users.
- The app is not really reliable for the technologically challenged. Maybe add an option to save users and pass on their phone. I do know the app allows for fingerprints, which is nice.
Business Admin. Specialist
Dubuque Community YMCAHealth, Wellness and Fitness, 51-200 employees
Pricing Details
EchoSpan 360-Degree Feedback Tool
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—EchoSpan 360-Degree Feedback Tool Editions & Modules
—
Additional Pricing Details
—ADP Workforce Now
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting Price
$0
ADP Workforce Now Editions & Modules
Edition
Essential | Contact sales team |
---|---|
Enhanced | Contact sales team |
Complete | Contact sales team |
HR Pro | Contact sales team |
Payroll Essentials | Contact sales team |
HR Plus | Contact sales team |
Hiring Advantage | Contact sales team |
Performance Plus | Contact sales team |
- none
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.Likelihood to Renew
EchoSpan 360-Degree Feedback Tool
EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Administrative Assistant
Cameco CorporationMining & Metals, 1001-5000 employees
ADP Workforce Now
ADP Workforce Now 8.7
Based on 78 answers
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Payroll Specialist
Air Cargo CarriersAirlines/Aviation, 201-500 employees
Usability
EchoSpan 360-Degree Feedback Tool
No score
No answers yet
No answers on this topic
ADP Workforce Now
ADP Workforce Now 7.6
Based on 72 answers
Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
Payroll General Accountant
Reformed Church in AmericaReligious Institutions, 51-200 employees
Reliability and Availability
EchoSpan 360-Degree Feedback Tool
No score
No answers yet
No answers on this topic
ADP Workforce Now
ADP Workforce Now 8.2
Based on 19 answers
ADP outages are very rare
Director of Employee Services
Fairview Odd Fellows Home of CTHospital & Health Care, 201-500 employees
Performance
EchoSpan 360-Degree Feedback Tool
EchoSpan 360-Degree Feedback Tool 9.0
Based on 2 answers
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Administrative Assistant
Cameco CorporationMining & Metals, 1001-5000 employees
ADP Workforce Now
ADP Workforce Now 7.8
Based on 17 answers
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
HR Generalist
Service Coordination Inc.Non-profit Organization Management, 201-500 employees
Support Rating
EchoSpan 360-Degree Feedback Tool
No score
No answers yet
No answers on this topic
ADP Workforce Now
ADP Workforce Now 7.5
Based on 419 answers
It is clear that ADP Workforce Now is consistently supported with new updates and Beta testing new functions. While I can't say I've utilized every function or tries many of the new ones that come out, it is clear that the product will be supported well for a long time. ADP isn't going anywhere.
HR Specialist
DSVWarehousing, 10,001+ employees
In-Person Training
EchoSpan 360-Degree Feedback Tool
No score
No answers yet
No answers on this topic
ADP Workforce Now
ADP Workforce Now 4.9
Based on 8 answers
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
HR Generalist
Service Coordination Inc.Non-profit Organization Management, 201-500 employees
Online Training
EchoSpan 360-Degree Feedback Tool
No score
No answers yet
No answers on this topic
ADP Workforce Now
ADP Workforce Now 6.4
Based on 17 answers
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Payroll Manager
Curry CollegeHigher Education, 1001-5000 employees
Implementation Rating
EchoSpan 360-Degree Feedback Tool
No score
No answers yet
No answers on this topic
ADP Workforce Now
ADP Workforce Now 6.5
Based on 52 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Sr. Payroll Administrator
Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees
Alternatives Considered
EchoSpan 360-Degree Feedback Tool
I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
Sr. Director - Talent Management
LyondellBasellChemicals, 10,001+ employees
ADP Workforce Now
ADP is a lot more user friendly both on the administrator and employee side and the reports can be converted to Excel to help when doing various projects for the company. Ceridian is the only one that I have used [in] respect to benefits, so I can't compare any of the other products.
Human Resources Generalist
Pro Label, Inc.Printing, 51-200 employees
Scalability
EchoSpan 360-Degree Feedback Tool
No score
No answers yet
No answers on this topic
ADP Workforce Now
ADP Workforce Now 7.6
Based on 674 answers
Being that we are a smaller organization, I know it easily can scale as we grow. Knowing that they are able to adapt from large companies to smaller ones supports that they have a great scalable infrastructure in place. I am happy with the improved support and options to access support as well.
HR Business Partner
Northfield BankBanking, 201-500 employees
Return on Investment
EchoSpan 360-Degree Feedback Tool
- Greater feedback at all levels
- Increased awareness of challenges and opportunities
- Better communication and collaboration
President
Dattner Consulting, LLCManagement Consulting, 1-10 employees
ADP Workforce Now
- Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
- Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.
Human Resource Manager
I.C.S., IncConstruction, 501-1000 employees