ADP Workforce Now

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496 Ratings
5 Ratings
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Score 9 out of 101

ADP Workforce Now

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496 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.7
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.5
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.9
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.5
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
8.0

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.1
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.2
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.0
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.2
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.0
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
6.8
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now

Human Resource Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.8
Employee demographic data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
Employment history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
Job profiles and administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.8
Workflow for transfers, promotions, pay raises, etc.
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Organizational charting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.7
Organization and location management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Compliance data (COBRA, OSHA, etc.)
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.3

Payroll Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
Pay calculation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.8
Support for external payroll vendors
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Benefit plan administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
Direct deposit files
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
Salary revision and increment management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0
Reimbursement management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0

Leave and Attendance Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.3
Approval workflow
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
Balance details
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.3
Annual carry-forward and encashment
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.4

Employee Self Service

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.3
View and generate pay and benefit information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
Update personal information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.8
View company policy documentation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.6
Employee recognition
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
View job history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7

Asset Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Tracking of all physical assets
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0

HR Reporting

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0
Report builder
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0
Pre-built reports
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0
Ability to combine HR data with external data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0

Onboarding

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.5
New hire portal
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.1
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
4.8

Succession Planning

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Create succession plans/pools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate ranking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate search
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.3
Candidate development
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.2

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.8
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0
Company Website Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.8
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.9
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
2.3
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.4
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6

Pros

  • Competency library is robust - includes pretty much any competency that you would need
  • Excellent customer service, both online (demonstrations of how to) and via phone/email
  • Completely customizable - different targets can have different competencies, rater types, rating scales, etc.
Ellen Spara profile photo
  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo

Cons

  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
Ellen Spara profile photo
  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Usability

No score
No answers yet
No answers on this topic
ADP Workforce Now8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.

Support

No score
No answers yet
No answers on this topic
ADP Workforce Now7.3
Based on 14 answers
My questions are answered by our support person as needed.
Karen Webb profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP Workforce Now7.5
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Michelle Martfeld profile photo
The previous system I used was an old version of PeopleSoft that was so far past needing to be updated that we were not able to make the modifications that we needed. It's not really a fair comparisson because the systems are so dramatically different. ADP has an all in one opportuntiy where there was only the HR portion in PeopleSoft. We did not have any recruiting or payroll opportunties in the system. When it's available, I highly suggest you go after it and have it all in one
Nicole Rieger profile photo

Return on Investment

  • Self Awareness
  • Better hiring processes
No photo available
  • We are now able to focus on other areas of our business instead of trying to build reports manually.
  • Our payroll is now in our hands. We know the process, where the money is going and how to resolve issues for our employees.
  • The organizational charts have saved our owners and all of our managers a ton of time and effort knowing what their orgs look like. We didn't have anything like that before that wasn't completely manual.
Nicole Rieger profile photo

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.