EchoSpan 360-Degree Feedback Tool vs ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.

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Melissa Rauch

Payroll General Accountant

Reformed Church in AmericaReligious Institutions, 51-200 employees

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Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

6.0

ADP Workforce Now

7.7

Corporate goal setting

6.0

7.6

Subordinate goal setting

6.0

—

Individual goal setting

6.0

7.8

Line-of sight-visibility

6.0

7.6

Performance tracking

6.0

7.9

EchoSpan 360-Degree Feedback Tool

7.0

ADP Workforce Now

7.4

Performance plans

7.0

7.6

Plan weighting

7.0

—

Performance improvement plans

7.0

7.4

Review status tracking

7.0

7.6

Rater nomination workflow

7.0

—

Review reminders

7.0

7.3

Workflow restrictions

7.0

—

Multiple review frequency

7.0

7.2

Reporting

7.0

—

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

7.6

Employee demographic data

—

8.1

Employment history

—

8.1

Job profiles and administration

—

7.7

Workflow for transfers, promotions, pay raises, etc.

—

7.4

Organizational charting

—

6.7

Organization and location management

—

7.4

Compliance data (COBRA, OSHA, etc.)

—

8.0

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.1

Pay calculation

—

8.7

Support for external payroll vendors

—

7.5

Benefit plan administration

—

8.0

Direct deposit files

—

8.6

Salary revision and increment management

—

7.8

Reimbursement management

—

7.8

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.1

Approval workflow

—

8.1

Balance details

—

8.1

Annual carry-forward and encashment

—

8.1

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.2

View and generate pay and benefit information

—

8.7

Update personal information

—

8.7

View company policy documentation

—

8.5

Employee recognition

—

7.6

View job history

—

7.6

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.0

Tracking of all physical assets

—

6.0

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

7.0

Report builder

—

7.1

Pre-built reports

—

7.0

Ability to combine HR data with external data

—

7.0

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

5.5

New hire portal

—

6.1

Manager tracking tools

—

4.8

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.0

Create succession plans/pools

—

5.8

Candidate ranking

—

5.8

Candidate search

—

6.3

Candidate development

—

6.2

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.6

Job Requisition Management

—

7.9

Company Website Posting

—

7.5

Publish to Social Media

—

7.3

Job Search Site Posting

—

6.6

Duplicate Candidate Prevention

—

2.3

Applicant Tracking

—

7.2

Notifications and Alerts

—

7.5

Pros

Competency library is robust - includes pretty much any competency that you would need
Excellent customer service, both online (demonstrations of how to) and via phone/email
Completely customizable - different targets can have different competencies, rater types, rating scales, etc.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

View all 4 answers on this topic

Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
Direct deposit - no more printing out checks and distributing to all employees.

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Joey Wilinski

VP- Sales/Marketing/HR

Wilco Cabinet Makers, IncDesign, 51-200 employees

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Cons

It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

View all 4 answers on this topic

Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.

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Joey Wilinski

VP- Sales/Marketing/HR

Wilco Cabinet Makers, IncDesign, 51-200 employees

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Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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ADP Workforce Now8.8

Based on 29 answers

Ease of use for the administrator and the employee
Perfect payroll audit - fewer payroll errors
Customer Service
Flexibility
Tax Service
Garnishment Service

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Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

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ADP Workforce Now8.2

Based on 16 answers

The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.

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Karen Webb

Payroll Supervisor

Stevens Worldwide Van LinesTransportation/Trucking/Railroad, 51-200 employees

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Performance

EchoSpan 360-Degree Feedback Tool9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 1 answers on this topic

ADP Workforce Now8.6

Based on 2 answers

No answer on this topic is available.

Support

No score

No answers yet

No answers on this topic

Ask the community to sound off

ADP Workforce Now6.7

Based on 14 answers

The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.

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Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

View all 14 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Ask the community to sound off

ADP Workforce Now8.3

Based on 5 answers

The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application

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Benjamin Yee

Document Publications Specialist / Control Clerk - Contractor

American Airlines / US AirwaysAirlines/Aviation, 10,001+ employees

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Implementation

No score

No answers yet

No answers on this topic

Ask the community to sound off

ADP Workforce Now7.4

Based on 8 answers

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.

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Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

View all 8 answers on this topic

Alternatives Considered

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

View all 4 answers on this topic

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!

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Karen Webb

Payroll Supervisor

Stevens Worldwide Van LinesTransportation/Trucking/Railroad, 51-200 employees

View all 211 answers on this topic

Return on Investment

Improved awareness of employee strengths and weaknesses

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

View all 4 answers on this topic

I handle all payroll aspects and the administration of our benefits, ESOP and 401k. Before ADP, I had an assistance who would key hours into our old system. Had so many key errors and we no longer have that since the employees clock in and out on their computer. Payroll is completed so quickly that I have more time to focus on other issues.

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Karen Webb

Payroll Supervisor

Stevens Worldwide Van LinesTransportation/Trucking/Railroad, 51-200 employees

View all 211 answers on this topic

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Additional Pricing Details

—

ADP Workforce Now

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Additional Pricing Details

Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

EchoSpan 360-Degree Feedback Tool vs ADP Workforce Now

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Feature Rating Comparison

Corporate goal setting

Subordinate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Performance plans

Plan weighting

Performance improvement plans

Review status tracking

Rater nomination workflow

Review reminders

Workflow restrictions

Multiple review frequency

Reporting

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Pay calculation

Support for external payroll vendors

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Approval workflow

Balance details

Annual carry-forward and encashment

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

Tracking of all physical assets

Report builder

Pre-built reports

Ability to combine HR data with external data

New hire portal

Manager tracking tools

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

Cons

Likelihood to Renew

Usability

Performance

Support

Online Training

Implementation

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Additional Pricing Details

ADP Workforce Now

General

Free Trial