EchoSpan 360-Degree Feedback Tool vs ADP Workforce Now

Likelihood to Recommend

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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It has every feature you could think of. Although ADP [Workforce Now] is a little pricey, it is totally worth it. Having that dedicated specialist is so helpful to so they can be familiar with your company's needs or successes.

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Stephenny Queiroz

HRIS & Payroll Supervisor

CKA Management, LLCRestaurants, 1001-5000 employees

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Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Corporate goal setting

Subordinate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Performance plans

Plan weighting

Performance improvement plans

Review status tracking

Rater nomination workflow

Review reminders

Workflow restrictions

Multiple review frequency

Reporting

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Pay calculation

Support for external payroll vendors

Off-cycle/On-Demand payment

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Approval workflow

Balance details

Annual carry-forward and encashment

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Tracking of all physical assets

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Report builder

Pre-built reports

Ability to combine HR data with external data

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

New hire portal

Manager tracking tools

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
Filled our request for customization and were easy to work with.
Excellent on-line training videos

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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ADP's Client Services division is dedicated to helping us! I have called them numerous times and every time they have an answer to my question, basically saving the day!
The WFN Reporting feature is amazing! It's so robust! There are a bunch of reports already created that you can choose from to fit your needs. You can also create a custom report, which is simple. If you need assistance, you can call Client Services and one of the awesome reps can help!

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Lanita Palermo

Human Resources Manager

The South Barrington Park District / South Barrington ClubHealth, Wellness and Fitness, 51-200 employees

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Cons

EchoSpan's 360s are completely customizable, so content improvements are up to the user

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Ben Dattner

President

Dattner Consulting, LLCManagement Consulting, 1-10 employees

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I would like the employee' individual pages to open up to their basic information and then allow me to move around. I like quick access to SSN, DOB, hire date, etc. all in one place so that I can answer questions quickly.
I would love to have access to more modules in the Essential Package without all of the excess fees. We are a small company and it would be great to have even limited access to performance management and recruiting manager.

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Pamela Downey

HR Director

Regent Systems IncGovernment Administration, 11-50 employees

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Likelihood to Renew

EchoSpan 360-Degree Feedback Tool 9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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ADP Workforce Now 8.8

Based on 69 answers

Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.

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Samuel Rodriguez

Payroll Specialist

Air Cargo CarriersAirlines/Aviation, 201-500 employees

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Usability

No score

No answers yet

No answers on this topic

ADP Workforce Now 8.2

Based on 62 answers

Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.

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Christopher Carey, HRIP

Sr HRIS Analyst

DigitalGlobeInformation Technology and Services, 1001-5000 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

ADP Workforce Now 7.5

Based on 15 answers

I have not have any experiences that ADP Workforce Now as unavailable for any reason. It has been a very reliable system that myself and other members in both HR and Finance utilize on an everyday basis. I am able to log in easily and log out multiple times a day, everyday of the week

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Kelly Turner

HR Generalist

S&S HealthInsurance, 51-200 employees

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Performance

EchoSpan 360-Degree Feedback Tool 9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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ADP Workforce Now 7.3

Based on 13 answers

I would give the system a 10. Reports run particularly fast. I am often asked for "rushed" data on employees. I am able to go right into the Reporting feature, pull the report(s) that I am looking for. I am able to download them in several different formats and quickly send them off to senior leadership when asked

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Kelly Turner

HR Generalist

S&S HealthInsurance, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

ADP Workforce Now 7.1

Based on 107 answers

The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.

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Melissa Rauch

Payroll General Accountant

Reformed Church in AmericaReligious Institutions, 51-200 employees

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In-Person Training

No score

No answers yet

No answers on this topic

ADP Workforce Now 3.2

Based on 7 answers

In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.

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Stephanie Bidle

HR Generalist

Service Coordination Inc.Non-profit Organization Management, 201-500 employees

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Online Training

No score

No answers yet

No answers on this topic

ADP Workforce Now 7.2

Based on 14 answers

The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application

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Benjamin Yee

Document Publications Specialist / Control Clerk - Contractor

American Airlines / US AirwaysAirlines/Aviation, 10,001+ employees

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Implementation Rating

No score

No answers yet

No answers on this topic

ADP Workforce Now 4.6

Based on 37 answers

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.

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Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

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Alternatives Considered

Reporting, conciseness and detail.

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Verified User

Executive in Human Resources

Information Technology and Services Company, 51-200 employees

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I have found that ADP Workforce Now has been the most user-friendly system and offers the features that our organization needs. It is also easy for our staff to use and the mobile app is wonderful for all of our staff in the office and out in the field to use.

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Rosa Cantrell

HR & Payroll Manager

Newnan UtilitiesUtilities, 51-200 employees

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Scalability

No score

No answers yet

No answers on this topic

ADP Workforce Now 7.8

Based on 385 answers

ADP Workforce Now has a wide range of products and touches all aspects of payroll and HR. We do not currently use the HR side of ADP but we know it is available if we ever want to incorporate it in our business

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Krystal Hicks

HR/Payroll

Classic BMWAutomotive, 201-500 employees

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Return on Investment

Improved awareness of employee strengths and weaknesses

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Workforce Now is a lot more expensive than our previous product, but we knew that up front and it's a better product overall and we are completely satisfied!
Going paperless with our payroll process has been a huge time saver for us.
ADP worked with us to map our pay codes that get downloaded to QuickBooks so we can balance our payroll. By getting our mapping done, balancing our payroll is now a 15-minute task instead of a 2-hour task.

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Lanita Palermo

Human Resources Manager

South Barrington Park DistrictGovernment Relations, 51-200 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

EchoSpan 360-Degree Feedback Tool Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

ADP Workforce Now Editions & Modules

Edition

Essential	Contact sales team
Enchanced	Contact sales team
Complete	Contact sales team
HR Pro	Contact sales team
Payroll Essentials	Contact sales team
HR Plus	Contact sales team
Hiring Advantage	Contact sales team
Performance Plus	Contact sales team

Additional Pricing Details

Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Rating Summary

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now