EchoSpan 360-Degree Feedback Tool vs ADP Workforce Now

EchoSpan 360-Degree Feedback Tool

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.

Read full review

Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 4 answers on this topic

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.

Read full review

Melissa Rauch

Payroll General Accountant

Reformed Church in AmericaReligious Institutions, 51-200 employees

View all 210 answers on this topic

Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

6.0

ADP Workforce Now

7.8

Corporate goal setting

6.0

7.7

Subordinate goal setting

6.0

—

Individual goal setting

6.0

7.9

Line-of sight-visibility

6.0

7.7

Performance tracking

6.0

7.9

EchoSpan 360-Degree Feedback Tool

7.0

ADP Workforce Now

7.5

Performance plans

7.0

7.6

Plan weighting

7.0

—

Performance improvement plans

7.0

7.5

Review status tracking

7.0

7.7

Rater nomination workflow

7.0

—

Review reminders

7.0

7.4

Workflow restrictions

7.0

—

Multiple review frequency

7.0

7.3

Reporting

7.0

—

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

7.6

Employee demographic data

—

8.0

Employment history

—

8.1

Job profiles and administration

—

7.7

Workflow for transfers, promotions, pay raises, etc.

—

7.4

Organizational charting

—

6.6

Organization and location management

—

7.3

Compliance data (COBRA, OSHA, etc.)

—

7.9

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.1

Pay calculation

—

8.7

Support for external payroll vendors

—

7.5

Benefit plan administration

—

8.0

Direct deposit files

—

8.7

Salary revision and increment management

—

7.9

Reimbursement management

—

7.7

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.1

Approval workflow

—

8.1

Balance details

—

8.1

Annual carry-forward and encashment

—

8.1

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.2

View and generate pay and benefit information

—

8.8

Update personal information

—

8.7

View company policy documentation

—

8.6

Employee recognition

—

7.6

View job history

—

7.6

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.0

Tracking of all physical assets

—

6.0

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

7.0

Report builder

—

7.1

Pre-built reports

—

7.0

Ability to combine HR data with external data

—

7.0

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

5.5

New hire portal

—

6.1

Manager tracking tools

—

4.9

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.0

Create succession plans/pools

—

5.8

Candidate ranking

—

5.8

Candidate search

—

6.3

Candidate development

—

6.2

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.7

Job Requisition Management

—

7.9

Company Website Posting

—

7.5

Publish to Social Media

—

7.5

Job Search Site Posting

—

6.7

Duplicate Candidate Prevention

—

2.3

Applicant Tracking

—

7.3

Notifications and Alerts

—

7.6

Pros

EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
Filled our request for customization and were easy to work with.
Excellent on-line training videos

Read full review

Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 4 answers on this topic

The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.

Read full review

John Loudermill, CPP

Payroll Manager

Long Wave Inc.Defense & Space, 51-200 employees

View all 210 answers on this topic

Cons

It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.

Read full review

Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 4 answers on this topic

Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.

Read full review

Stewart Melanie

Controller

Pacific Stainless ProductsIndustrial Automation, 51-200 employees

View all 210 answers on this topic

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

Read full review

Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 2 answers on this topic

ADP Workforce Now8.9

Based on 29 answers

Ease of use for the administrator and the employee
Perfect payroll audit - fewer payroll errors
Customer Service
Flexibility
Tax Service
Garnishment Service

Read full review

Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

View all 29 answers on this topic

Usability

No score

No answers yet

No answers on this topic

Ask the community to sound off

ADP Workforce Now8.0

Based on 16 answers

The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.

Read full review

Karen Webb

Payroll Supervisor

Stevens Worldwide Van LinesTransportation/Trucking/Railroad, 51-200 employees

View all 16 answers on this topic

Performance

EchoSpan 360-Degree Feedback Tool9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

Read full review

Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 1 answers on this topic

ADP Workforce Now8.6

Based on 2 answers

No answer on this topic is available.

Support

No score

No answers yet

No answers on this topic

Ask the community to sound off

ADP Workforce Now6.1

Based on 14 answers

The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.

Read full review

Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

View all 14 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Ask the community to sound off

ADP Workforce Now8.4

Based on 5 answers

The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application

Read full review

Benjamin Yee

Document Publications Specialist / Control Clerk - Contractor

American Airlines / US AirwaysAirlines/Aviation, 10,001+ employees

View all 5 answers on this topic

Implementation

No score

No answers yet

No answers on this topic

Ask the community to sound off

ADP Workforce Now7.1

Based on 8 answers

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.

Read full review

Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

View all 8 answers on this topic

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.

Read full review

Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 4 answers on this topic

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.

Read full review

Sarah Hersh, PHR

HR Coordinator

Daily PlanetHealth, Wellness and Fitness, 51-200 employees

View all 210 answers on this topic

Return on Investment

It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.

Read full review

Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

View all 4 answers on this topic

It has reduced the time for me to process the payroll by half.
Reporting and any post audits can be done easily and early enough to catch any errors before the pay day which is definitely good for employee morale.
The ability for employees to make some changes to their payroll is a great time saver for Payroll and HR as well as for the employee.
Having all of our subs on ADP makes training the employee on the self service portal more efficient.

Read full review

Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

View all 210 answers on this topic

Screenshots

EchoSpan 360-Degree Feedback Tool

Homepage

See All (4) EchoSpan 360-Degree Feedback Tool Screenshots

ADP Workforce Now

ADP Workforce Now: the simple and complete human capital management solution

See All (3) ADP Workforce Now Screenshots

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Additional Pricing Details

—

ADP Workforce Now

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Additional Pricing Details

Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

EchoSpan 360-Degree Feedback Tool vs ADP Workforce Now

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

ADP Workforce Now

Feature Rating Comparison

Corporate goal setting

Subordinate goal setting

Individual goal setting

Line-of sight-visibility

Performance tracking

Performance plans

Plan weighting

Performance improvement plans

Review status tracking

Rater nomination workflow

Review reminders

Workflow restrictions

Multiple review frequency

Reporting

Employee demographic data

Employment history

Job profiles and administration

Workflow for transfers, promotions, pay raises, etc.

Organizational charting

Organization and location management

Compliance data (COBRA, OSHA, etc.)

Pay calculation

Support for external payroll vendors

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Approval workflow

Balance details

Annual carry-forward and encashment

View and generate pay and benefit information

Update personal information

View company policy documentation

Employee recognition

View job history

Tracking of all physical assets

Report builder

Pre-built reports

Ability to combine HR data with external data

New hire portal

Manager tracking tools

Create succession plans/pools

Candidate ranking

Candidate search

Candidate development

Job Requisition Management

Company Website Posting

Publish to Social Media

Job Search Site Posting

Duplicate Candidate Prevention

Applicant Tracking

Notifications and Alerts

Pros

Cons

Likelihood to Renew

Usability

Performance

Support

Online Training

Implementation

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Additional Pricing Details

ADP Workforce Now

General

Free Trial