EchoSpan 360-Degree Feedback Tool

5 Ratings
Score 9 out of 101

ADP Workforce Now

469 Ratings
Score 7 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.
Michelle Martfeld profile photo

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.8
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.7
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.9
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.7
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.9

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.5
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.6
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.5
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.7
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.4
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.3
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now

Human Resource Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Employee demographic data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0
Employment history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Job profiles and administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.4
Organizational charting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.6
Organization and location management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.3
Compliance data (COBRA, OSHA, etc.)
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.9

Payroll Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Pay calculation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
Support for external payroll vendors
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Benefit plan administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0
Direct deposit files
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
Salary revision and increment management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.9
Reimbursement management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7

Leave and Attendance Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Approval workflow
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Balance details
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Annual carry-forward and encashment
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1

Employee Self Service

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
View and generate pay and benefit information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.8
Update personal information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
View company policy documentation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.6
Employee recognition
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
View job history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6

Asset Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Tracking of all physical assets
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0

HR Reporting

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0
Report builder
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.1
Pre-built reports
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0
Ability to combine HR data with external data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0

Onboarding

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.5
New hire portal
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.1
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
4.9

Succession Planning

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Create succession plans/pools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate ranking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate search
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.3
Candidate development
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.2

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.7
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.9
Company Website Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.7
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
2.3
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.3
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6

Pros

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld profile photo
  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo

Cons

  • It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.
Michelle Martfeld profile photo
  • Quicker response from the support lines in answering the call. This would require hiring and training of more support staff, which I understand ADP has been doing... ACA having taken it's toll on support stall at all companies.
  • Taking care of clean up on old issues, some having been escalated to upper management. It would be nice to hear how they are proceeding.
  • Would like to be able to pull the Pay Data to a spreadsheet program for manipulation and entry of payroll. Would save time for our data entry payroll department.
Stewart Melanie profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Usability

No score
No answers yet
No answers on this topic
ADP Workforce Now8.0
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.

Support

No score
No answers yet
No answers on this topic
ADP Workforce Now6.1
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Michelle Martfeld profile photo
When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo

Return on Investment

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
Michelle Martfeld profile photo
  • It has reduced the time for me to process the payroll by half.
  • Reporting and any post audits can be done easily and early enough to catch any errors before the pay day which is definitely good for employee morale.
  • The ability for employees to make some changes to their payroll is a great time saver for Payroll and HR as well as for the employee.
  • Having all of our subs on ADP makes training the employee on the self service portal more efficient.
Caroline Dula, CPP profile photo

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.