ADP Workforce Now

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484 Ratings
5 Ratings
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Score 9 out of 101

ADP Workforce Now

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484 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Add comparison

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.7
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.6
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.8
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.6
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.9

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.4
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.6
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.4
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.6
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.3
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.2
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now

Human Resource Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Employee demographic data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Employment history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Job profiles and administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.4
Organizational charting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.7
Organization and location management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.4
Compliance data (COBRA, OSHA, etc.)
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0

Payroll Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Pay calculation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
Support for external payroll vendors
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Benefit plan administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0
Direct deposit files
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.6
Salary revision and increment management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.8
Reimbursement management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.8

Leave and Attendance Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Approval workflow
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Balance details
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Annual carry-forward and encashment
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1

Employee Self Service

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
View and generate pay and benefit information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
Update personal information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
View company policy documentation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.5
Employee recognition
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
View job history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6

Asset Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Tracking of all physical assets
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0

HR Reporting

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0
Report builder
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.1
Pre-built reports
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0
Ability to combine HR data with external data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.0

Onboarding

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.5
New hire portal
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.1
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
4.8

Succession Planning

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Create succession plans/pools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate ranking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate search
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.3
Candidate development
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.2

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.6
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.9
Company Website Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.3
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.6
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
2.3
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.2
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5

Pros

  • Competency library is robust - includes pretty much any competency that you would need
  • Excellent customer service, both online (demonstrations of how to) and via phone/email
  • Completely customizable - different targets can have different competencies, rater types, rating scales, etc.
Ellen Spara profile photo
  • Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
  • Direct deposit - no more printing out checks and distributing to all employees.
Joey Wilinski profile photo

Cons

  • It took us a little while to figure out how to set up a 360 (we didn't watch the demo videos until later), but once we did, it was very easy to use.
Ellen Spara profile photo
  • Re-Hire process is not well-defined. I have not had an easy time with any employee I have re-hired. ADP has acknowledged that there are issues with this process so hopefully they are looking into it.
  • Reports - The report name does NOT always indicate what the final report will supply. It would be very helpful to show a sample of what the report looks like when completed so we can see if it has the information needed. At this point, I have to go thru the whole process of selecting the criteria and running the report and then find out if it is what I was looking for or not.
Joey Wilinski profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo
ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Usability

No score
No answers yet
No answers on this topic
ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo
ADP Workforce Now8.6
Based on 2 answers
No answer on this topic is available.

Support

No score
No answers yet
No answers on this topic
ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

I've seen or used several of the other 360 tools. EchoSpan is better in nearly every way. It is more customizable. It can be administered completely by someone internally, so no need to request someone to set up a 360 - you can just do it yourself. Competency library is great, and you can create others if you want to. Reports are easy to interpret. Very good customer service
Ellen Spara profile photo
Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo

Return on Investment

  • Improved awareness of employee strengths and weaknesses
Ellen Spara profile photo
  • I handle all payroll aspects and the administration of our benefits, ESOP and 401k. Before ADP, I had an assistance who would key hours into our old system. Had so many key errors and we no longer have that since the employees clock in and out on their computer. Payroll is completed so quickly that I have more time to focus on other issues.
Karen Webb profile photo

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.