EchoSpan 360-Degree Feedback Tool vs ADP Workforce Now

Likelihood to Recommend

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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ADP has many bells and whistles that might not be appropriate for a smaller company - however they can usually tailor it down for them. I think it would be good for just about any other company. They are frequently updating their contents so if you don't like change you might not want to use them. But their changes are usually based on feedback from the users - so it's really a good thing.

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Pattie Curry, SPHR, SHRM-SCP, MBA

Human Resources Manager

TSI IncorporatedMechanical or Industrial Engineering, 501-1000 employees

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Feature Rating Comparison

EchoSpan 360-Degree Feedback Tool

6.0

ADP Workforce Now

8.0

Corporate goal setting

6.0

7.9

Subordinate goal setting

6.0

—

Individual goal setting

6.0

8.2

Line-of sight-visibility

6.0

7.7

Performance tracking

6.0

8.2

EchoSpan 360-Degree Feedback Tool

7.0

ADP Workforce Now

7.2

Performance plans

7.0

7.4

Plan weighting

7.0

—

Performance improvement plans

7.0

7.3

Review status tracking

7.0

7.3

Rater nomination workflow

7.0

—

Review reminders

7.0

7.1

Workflow restrictions

7.0

—

Multiple review frequency

7.0

6.7

Reporting

7.0

—

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

7.9

Employee demographic data

—

8.2

Employment history

—

8.3

Job profiles and administration

—

8.0

Workflow for transfers, promotions, pay raises, etc.

—

7.6

Organizational charting

—

6.9

Organization and location management

—

7.9

Compliance data (COBRA, OSHA, etc.)

—

8.6

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.5

Pay calculation

—

9.0

Support for external payroll vendors

—

7.7

Benefit plan administration

—

8.5

Direct deposit files

—

8.9

Salary revision and increment management

—

8.2

Reimbursement management

—

8.5

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.5

Approval workflow

—

8.1

Balance details

—

8.8

Annual carry-forward and encashment

—

8.6

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

8.4

View and generate pay and benefit information

—

8.8

Update personal information

—

8.9

View company policy documentation

—

8.8

Employee recognition

—

7.7

View job history

—

7.7

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.0

Tracking of all physical assets

—

6.0

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

7.6

Report builder

—

7.6

Pre-built reports

—

7.6

Ability to combine HR data with external data

—

7.5

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

5.4

New hire portal

—

6.1

Manager tracking tools

—

4.8

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.0

Create succession plans/pools

—

5.8

Candidate ranking

—

5.8

Candidate search

—

6.3

Candidate development

—

6.2

EchoSpan 360-Degree Feedback Tool

—

ADP Workforce Now

6.9

Job Requisition Management

—

7.9

Company Website Posting

—

8.1

Publish to Social Media

—

7.9

Job Search Site Posting

—

6.8

Duplicate Candidate Prevention

—

2.3

Applicant Tracking

—

7.3

Notifications and Alerts

—

7.9

Pros

Competency library is robust - includes pretty much any competency that you would need
Excellent customer service, both online (demonstrations of how to) and via phone/email
Completely customizable - different targets can have different competencies, rater types, rating scales, etc.

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Ellen Spara

Sr. Director - Talent Management

LyondellBasellChemicals, 10,001+ employees

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Processing payroll is a strength.
Reports for processing and quarterly reports are done timely and correctly.
Service is getting better. I still find I can get to my rep and usually have to deal with someone else.

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Laura Robledo

HR/PRManager

Tri-West,LtdWarehousing, 201-500 employees

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Cons

It would be beneficial if the system automatically reported if an email was returned because of an incorrect address.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.

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Nicole Rieger

Human Resources Generalist

Acme ToolsRetail, 201-500 employees

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Likelihood to Renew

EchoSpan 360-Degree Feedback Tool 9.6

Based on 2 answers

Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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ADP Workforce Now 8.9

Based on 31 answers

It's in. It works. The cost compared favorably to the competition. I cannot imagine there would be reason to switch at this point.

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Evan Saltzman

Payroll & Benefits Analyst

McGraw Hill FinancialFinancial Services, 10,001+ employees

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Usability

No score

No answers yet

No answers on this topic

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ADP Workforce Now 8.5

Based on 16 answers

The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.

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Karen Webb

Payroll Supervisor

Stevens Worldwide Van LinesTransportation/Trucking/Railroad, 51-200 employees

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Performance

EchoSpan 360-Degree Feedback Tool 9.0

Based on 1 answer

The system is easy to use, the Echospan support is fantastic and the cost is very competitive.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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ADP Workforce Now 8.6

Based on 2 answers

No answer on this topic is available.

Support

No score

No answers yet

No answers on this topic

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ADP Workforce Now 7.3

Based on 15 answers

My questions are answered by our support person as needed.

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Karen Webb

Payroll Supervisor

Stevens Worldwide Van LinesTransportation/Trucking/Railroad, 51-200 employees

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Online Training

No score

No answers yet

No answers on this topic

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ADP Workforce Now 8.2

Based on 5 answers

The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application

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Benjamin Yee

Document Publications Specialist / Control Clerk - Contractor

American Airlines / US AirwaysAirlines/Aviation, 10,001+ employees

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Implementation

No score

No answers yet

No answers on this topic

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ADP Workforce Now 7.8

Based on 8 answers

Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.

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Caroline Dula, CPP

Sr. Payroll Administrator

Frontier Systems IntegratorsSecurity and Investigations, 201-500 employees

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Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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It's better in every way, I would never go back

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Dixon Pettengill

Senior Financial Analyst

Rainbow TreecareEnvironmental Services, 51-200 employees

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Return on Investment

It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.

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Michelle Martfeld

Administrative Assistant

Cameco CorporationMining & Metals, 1001-5000 employees

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Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.

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Sarah Hersh, PHR

HR Coordinator

Daily PlanetHealth, Wellness and Fitness, 51-200 employees

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