<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1329 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1329 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara | TrustRadius Reviewer

ADP Workforce Now

It has every feature you could think of. Although ADP [Workforce Now] is a little pricey, it is totally worth it. Having that dedicated specialist is so helpful to so they can be familiar with your company's needs or successes.
Stephenny Queiroz | TrustRadius Reviewer

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.2
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.2
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.5
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
6.8
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.3

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.3
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.4
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.0
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.3
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.5
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.3
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now

Human Resource Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Employee demographic data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
Employment history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0
Job profiles and administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Workflow for transfers, promotions, pay raises, etc.
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Organizational charting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.8
Organization and location management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.3
Compliance data (COBRA, OSHA, etc.)
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5

Payroll Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0
Pay calculation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.6
Support for external payroll vendors
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.1
Off-cycle/On-Demand payment
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.9
Benefit plan administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.9
Direct deposit files
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.9
Salary revision and increment management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Reimbursement management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5

Leave and Attendance Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.8
Approval workflow
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Balance details
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7
Annual carry-forward and encashment
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6

Employee Self Service

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
View and generate pay and benefit information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.8
Update personal information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
View company policy documentation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.3
Employee recognition
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7
View job history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7

Asset Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Tracking of all physical assets
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0

HR Reporting

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.4
Report builder
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Pre-built reports
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7
Ability to combine HR data with external data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.9

Onboarding

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.4
New hire portal
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.1
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
4.8

Succession Planning

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Create succession plans/pools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate ranking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate search
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.3
Candidate development
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.2

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.6
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Company Website Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.4
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.1
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.3
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
2.3
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.4
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5

Pros

EchoSpan 360-Degree Feedback Tool

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld | TrustRadius Reviewer

ADP Workforce Now

  • ADP's Client Services division is dedicated to helping us! I have called them numerous times and every time they have an answer to my question, basically saving the day!
  • The WFN Reporting feature is amazing! It's so robust! There are a bunch of reports already created that you can choose from to fit your needs. You can also create a custom report, which is simple. If you need assistance, you can call Client Services and one of the awesome reps can help!
Lanita Palermo | TrustRadius Reviewer

Cons

EchoSpan 360-Degree Feedback Tool

  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
Ben Dattner | TrustRadius Reviewer

ADP Workforce Now

  • I would like the employee' individual pages to open up to their basic information and then allow me to move around. I like quick access to SSN, DOB, hire date, etc. all in one place so that I can answer questions quickly.
  • I would love to have access to more modules in the Essential Package without all of the excess fees. We are a small company and it would be great to have even limited access to performance management and recruiting manager.
Pamela Downey | TrustRadius Reviewer

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld | TrustRadius Reviewer

ADP Workforce Now

ADP Workforce Now 8.8
Based on 69 answers
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
Samuel Rodriguez | TrustRadius Reviewer

Usability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 8.2
Based on 62 answers
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
Christopher Carey, HRIP | TrustRadius Reviewer

Reliability and Availability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 7.5
Based on 15 answers
I have not have any experiences that ADP Workforce Now as unavailable for any reason. It has been a very reliable system that myself and other members in both HR and Finance utilize on an everyday basis. I am able to log in easily and log out multiple times a day, everyday of the week
Kelly Turner | TrustRadius Reviewer

Performance

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld | TrustRadius Reviewer

ADP Workforce Now

ADP Workforce Now 7.3
Based on 13 answers
I would give the system a 10. Reports run particularly fast. I am often asked for "rushed" data on employees. I am able to go right into the Reporting feature, pull the report(s) that I am looking for. I am able to download them in several different formats and quickly send them off to senior leadership when asked
Kelly Turner | TrustRadius Reviewer

Support Rating

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 7.1
Based on 107 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Melissa Rauch | TrustRadius Reviewer

In-Person Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 3.2
Based on 7 answers
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
Stephanie Bidle | TrustRadius Reviewer

Online Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 7.2
Based on 14 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee | TrustRadius Reviewer

Implementation Rating

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 4.6
Based on 37 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP | TrustRadius Reviewer

Alternatives Considered

EchoSpan 360-Degree Feedback Tool

Reporting, conciseness and detail.
Anonymous | TrustRadius Reviewer

ADP Workforce Now

I have found that ADP Workforce Now has been the most user-friendly system and offers the features that our organization needs. It is also easy for our staff to use and the mobile app is wonderful for all of our staff in the office and out in the field to use.
Rosa Cantrell | TrustRadius Reviewer

Scalability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 7.8
Based on 385 answers
ADP Workforce Now has a wide range of products and touches all aspects of payroll and HR. We do not currently use the HR side of ADP but we know it is available if we ever want to incorporate it in our business
Krystal Hicks | TrustRadius Reviewer

Return on Investment

EchoSpan 360-Degree Feedback Tool

  • Improved awareness of employee strengths and weaknesses
Ellen Spara | TrustRadius Reviewer

ADP Workforce Now

  • Workforce Now is a lot more expensive than our previous product, but we knew that up front and it's a better product overall and we are completely satisfied!
  • Going paperless with our payroll process has been a huge time saver for us.
  • ADP worked with us to map our pay codes that get downloaded to QuickBooks so we can balance our payroll. By getting our mapping done, balancing our payroll is now a 15-minute task instead of a 2-hour task.
Lanita Palermo | TrustRadius Reviewer

Screenshots

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

EchoSpan 360-Degree Feedback Tool Editions & Modules

Additional Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ADP Workforce Now Editions & Modules

Edition
EssentialContact sales team
EnchancedContact sales team
CompleteContact sales team
HR ProContact sales team
Payroll EssentialsContact sales team
HR PlusContact sales team
Hiring AdvantageContact sales team
Performance PlusContact sales team
    Additional Pricing Details
    Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

    Rating Summary

    Likelihood to Recommend

    EchoSpan 360-Degree Feedback Tool
    9.0
    ADP Workforce Now
    7.9

    Likelihood to Renew

    EchoSpan 360-Degree Feedback Tool
    9.6
    ADP Workforce Now
    8.8

    Usability

    EchoSpan 360-Degree Feedback Tool
    ADP Workforce Now
    8.2

    Reliability and Availability

    EchoSpan 360-Degree Feedback Tool
    ADP Workforce Now
    7.5

    Performance

    EchoSpan 360-Degree Feedback Tool
    9.0
    ADP Workforce Now
    7.3

    Support Rating

    EchoSpan 360-Degree Feedback Tool
    ADP Workforce Now
    7.1

    In-Person Training

    EchoSpan 360-Degree Feedback Tool
    ADP Workforce Now
    3.2

    Online Training

    EchoSpan 360-Degree Feedback Tool
    ADP Workforce Now
    7.2

    Implementation Rating

    EchoSpan 360-Degree Feedback Tool
    ADP Workforce Now
    4.6

    Scalability

    EchoSpan 360-Degree Feedback Tool
    ADP Workforce Now
    7.8

    Add comparison