What users are saying about

EchoSpan 360-Degree Feedback Tool

5 Ratings
Score 9 out of 101

Workforce Now

413 Ratings
Score 7.1 out of 101

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Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

As a 360 assessment it rates very well when compared to our previous vendor. 360-Degree Feedback is more affordable so it allows departments to avail themselves of the opportunity to help their team members learn more about themselves, which would have been cost-prohibitive with our previous vendor.The support department has been FANTASTIC! Quick responses on all any small issues and easy to work with for customizing templates. The system allows us to add rater groups and increase the group sizes easily.

Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
Workforce Now
8.1
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Workforce Now
7.9
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Workforce Now
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
Workforce Now
8.0
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
Workforce Now
8.0
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
Workforce Now
8.2

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
7.7
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
7.7
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
7.6
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
7.9
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
7.6
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now
7.5
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
Workforce Now

Human Resource Management

EchoSpan 360-Degree Feedback Tool
Workforce Now
7.5
Employee demographic data
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.0
Employment history
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.2
Job profiles and administration
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.4
Organizational charting
EchoSpan 360-Degree Feedback Tool
Workforce Now
6.6
Organization and location management
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.3
Compliance data (COBRA, OSHA, etc.)
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.8

Payroll Management

EchoSpan 360-Degree Feedback Tool
Workforce Now
8.1
Pay calculation
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.7
Support for external payroll vendors
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.8
Benefit plan administration
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.9
Direct deposit files
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.7
Salary revision and increment management
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.9
Reimbursement management
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.6

Leave and Attendance Management

EchoSpan 360-Degree Feedback Tool
Workforce Now
8.0
Approval workflow
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.1
Balance details
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.0
Annual carry-forward and encashment
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.9

Employee Self Service

EchoSpan 360-Degree Feedback Tool
Workforce Now
8.2
View and generate pay and benefit information
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.8
Update personal information
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.7
View company policy documentation
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.5
Employee recognition
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.6
View job history
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.4

Asset Management

EchoSpan 360-Degree Feedback Tool
Workforce Now
6.0
Tracking of all physical assets
EchoSpan 360-Degree Feedback Tool
Workforce Now
6.0

HR Reporting

EchoSpan 360-Degree Feedback Tool
Workforce Now
6.9
Report builder
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.0
Pre-built reports
EchoSpan 360-Degree Feedback Tool
Workforce Now
6.9
Ability to combine HR data with external data
EchoSpan 360-Degree Feedback Tool
Workforce Now
6.7

Onboarding

EchoSpan 360-Degree Feedback Tool
Workforce Now
5.5
New hire portal
EchoSpan 360-Degree Feedback Tool
Workforce Now
6.1
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
Workforce Now
4.9

Succession Planning

EchoSpan 360-Degree Feedback Tool
Workforce Now
5.9
Create succession plans/pools
EchoSpan 360-Degree Feedback Tool
Workforce Now
5.7
Candidate ranking
EchoSpan 360-Degree Feedback Tool
Workforce Now
5.7
Candidate search
EchoSpan 360-Degree Feedback Tool
Workforce Now
6.2
Candidate development
EchoSpan 360-Degree Feedback Tool
Workforce Now
6.1

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
Workforce Now
6.7
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
Workforce Now
8.0
Company Website Posting
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.4
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.6
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
Workforce Now
6.7
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
Workforce Now
2.3
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.4
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
Workforce Now
7.7

Pros

  • Interpersonal relationship
  • Team Building
  • Acknowledgement of weaknesses
  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.

Cons

  • Easier interpretation
  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Workforce Now9.0
Based on 27 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service

Usability

No score
No answers yet
No answers on this topic
Workforce Now7.6
Based on 14 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.

Performance

EchoSpan 360-Degree Feedback Tool9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
No score
No answers yet
No answers on this topic

Support

No score
No answers yet
No answers on this topic
Workforce Now5.1
Based on 11 answers
They are good but not great.

Online Training

No score
No answers yet
No answers on this topic
Workforce Now8.6
Based on 4 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application

Implementation

No score
No answers yet
No answers on this topic
Workforce Now6.7
Based on 6 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.

Alternatives Considered

Both EchoSpan and the other vendor supplied comparable products, so the major difference was the cost involved. EchoSpan is much more affordable and offers a very similar quality of report.
Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!

Return on Investment

  • It has allowed feedback from many employees so certain issues that needed to be dealt with became more transparent.
  • ADP Workforce Now is a working partner. Utilizing the product has saved time and money for our accounting department.
  • The timekeeping program allows us to utilize department and job tracking.
  • The custom reporting options and having all of the employee related functions in one program, helps to generate information and reports that used to take hours to pull together.

Pricing Details

EchoSpan 360-Degree Feedback Tool

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.