<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
677 Ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 101

ADP Workforce Now

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
677 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool

I can't imagine a scenario where it is less appropriate than any other 360 tool. It's easy to use, customizable, and inexpensive. Reports are easy to interpret. Great tool for anyone looking to implement a new 360.
Ellen Spara profile photo

ADP Workforce Now

I've used ADP products with my current and previous employers. My previous employer had 1,000+ employees and my current employer has 100+ employees. ADP Workforce Now is well suited for anyone looking to streamline their HR and Payroll functions into a one-stop-shop product. It's easy to hire, calculate vacation time, and run reports for year end retirement contributions and Department of Labor statistics
Lanita Palermo profile photo

Feature Rating Comparison

Performance and Goals

EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.6
Corporate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.3
Subordinate goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
Individual goal setting
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.8
Line-of sight-visibility
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.4
Performance tracking
EchoSpan 360-Degree Feedback Tool
6.0
ADP Workforce Now
7.8

Performance Management

EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.1
Performance plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.3
Plan weighting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Performance improvement plans
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.1
Review status tracking
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.1
Rater nomination workflow
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Review reminders
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
7.0
Workflow restrictions
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
Multiple review frequency
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now
6.9
Reporting
EchoSpan 360-Degree Feedback Tool
7.0
ADP Workforce Now

Human Resource Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Employee demographic data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.9
Employment history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Job profiles and administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.8
Workflow for transfers, promotions, pay raises, etc.
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.3
Organizational charting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.9
Organization and location management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Compliance data (COBRA, OSHA, etc.)
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0

Payroll Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
Pay calculation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.6
Support for external payroll vendors
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Benefit plan administration
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.3
Direct deposit files
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.7
Salary revision and increment management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.1
Reimbursement management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0

Leave and Attendance Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0
Approval workflow
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.8
Balance details
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.3
Annual carry-forward and encashment
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.0

Employee Self Service

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2
View and generate pay and benefit information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.5
Update personal information
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.6
View company policy documentation
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.5
Employee recognition
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
View job history
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7

Asset Management

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Tracking of all physical assets
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0

HR Reporting

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Report builder
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7
Pre-built reports
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7
Ability to combine HR data with external data
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5

Onboarding

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.4
New hire portal
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.1
Manager tracking tools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
4.8

Succession Planning

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.0
Create succession plans/pools
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate ranking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
5.8
Candidate search
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.3
Candidate development
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.2

Recruiting / ATS

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.6
Job Requisition Management
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.6
Company Website Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.5
Publish to Social Media
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.9
Job Search Site Posting
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.7
Duplicate Candidate Prevention
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
2.3
Applicant Tracking
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.1
Notifications and Alerts
EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.7

Pros

EchoSpan 360-Degree Feedback Tool

  • EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
  • Filled our request for customization and were easy to work with.
  • Excellent on-line training videos
Michelle Martfeld profile photo

ADP Workforce Now

  • The timekeeping function allows us to keep an accurate track of our employees, even when working in a different location. We have the ability to allocate costs from one cost center to another from within the timecard making it easy to transfer costs. We have added schedules to track clocking discrepancies and also recently added an ADP partner for additional resources in dealing with an attendance policy.
  • Payroll makes it easy to manage all aspects of pay from garnishments to bonuses. The tax service takes care of reporting all the taxes so we just need to make sure all the data in the system is correct.
  • The implementation to ADP was very well managed and timed. They employ very good resources that will walk you through the entire process without any of the stresses usually associated with an implementation.
Pattie Curry, SPHR, SHRM-SCP, MBA profile photo

Cons

EchoSpan 360-Degree Feedback Tool

  • EchoSpan's 360s are completely customizable, so content improvements are up to the user
Ben Dattner profile photo

ADP Workforce Now

  • Customer Service - quicker response to email support requests
  • Benefit Accruals - don't know how to make sure they are working correctly. When the year turns over there is no way to make sure the payrolls covering the end of December booked time off requests to the year just finished instead of adding it to the new year. I end up making a lot of adjustments in January.
  • Filters for reports - not always the easiest to figure out what filter to use for reports
Connie Francis profile photo

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.6
Based on 2 answers
Customer support and the cost of the product would be my number one reasons. Customer support is fantastic!
Michelle Martfeld profile photo

ADP Workforce Now

ADP Workforce Now 8.8
Based on 34 answers
I would definitely support renewing ADP's WFN project because it hasn't left me wanting for anything. All products have minor nuances that could use improving and I genuinely believe that as long as we're providing that feedback to ADP then they will use it to leverage their resources to make the most requested changes in future versions of the software
Mark Michaels, PHR profile photo

Usability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 8.4
Based on 19 answers
Lack of documentation and test environment make it extremely difficult to deploy work processes through the system. While there are a handful of things throughout the system that work well, particularly from an employee's perspective, many tasks, which would be simple for practitioner users in other systems, require these users to ask for administrator support.Additionally, the ghosts in the ADP machine cause established process (e.g. automated report delivery) to stop working with no notice and no error report.
Christopher Carey, HRIP profile photo

Performance

EchoSpan 360-Degree Feedback Tool

EchoSpan 360-Degree Feedback Tool 9.0
Based on 1 answer
The system is easy to use, the Echospan support is fantastic and the cost is very competitive.
Michelle Martfeld profile photo

ADP Workforce Now

ADP Workforce Now 8.6
Based on 2 answers
No answer on this topic is available.

Support

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 7.3
Based on 18 answers
The support from ADP client service is fantastic. Most of the time, one call can resolve my question or issue. On occasion, when I have a more complex issue, there will need to be follow up or even an amendment filed. In those instances, normally ADP sends a follow up email with the case number and details. I can then continue email contact with the representative (versus calling and starting over with someone new). On occasion I have needed to escalate an issue, either for more immediate resolution or a more experienced team member involvement. However, the CR team appears well trained as to when that level of involvement is appropriate and they will not hesitate to escalate.
Melissa Rauch profile photo

Online Training

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 6.9
Based on 11 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

EchoSpan 360-Degree Feedback Tool

Reporting, conciseness and detail.
No photo available

ADP Workforce Now

I liked Kronos and we had Payroll Centrics Evolution Management on board to go to a bigger company. I would have liked to go to Kronos which I used for many years. They went with our sister company's ADP and I was forced to use ADP. I had used ADP prior to Kronos and had major service issues and did not like the attention that our account was not receiving.
Laura Robledo profile photo

Scalability

EchoSpan 360-Degree Feedback Tool

No score
No answers yet
No answers on this topic

ADP Workforce Now

ADP Workforce Now 7.1
Based on 29 answers
0!!!! It doesn't work properly and they don't care about the time you expend to fix the problems. We purchased this product because we thought this was going to save us time and eventually money. However, the exact opposite happened. We ended up spending an inordinate amount of time fixing the issues their "automated" program made. You are MUCH better off going with someone else (i.e. a CPA, etc).
Stephen Dyck profile photo

Return on Investment

EchoSpan 360-Degree Feedback Tool

  • Improved awareness of employee strengths and weaknesses
Ellen Spara profile photo

ADP Workforce Now

  • Positive: Payroll and HR is a one person department. Accounting does not have to be involved and can concentrate on AP and AR.
  • Negative: Payroll can not be submitted early as the funds are processed and taken from the checking account too soon. This interferes with vacations and time off.
Joey Wilinski profile photo

Pricing Details

EchoSpan 360-Degree Feedback Tool

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Rating Summary

Likelihood to Recommend

EchoSpan 360-Degree Feedback Tool
9.0
ADP Workforce Now
7.9

Likelihood to Renew

EchoSpan 360-Degree Feedback Tool
9.6
ADP Workforce Now
8.8

Usability

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.4

Reliability and Availability

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.6

Performance

EchoSpan 360-Degree Feedback Tool
9.0
ADP Workforce Now
8.6

Support

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.3

In-Person Training

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2

Online Training

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
8.2

Implementation

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
6.9

Scalability

EchoSpan 360-Degree Feedback Tool
ADP Workforce Now
7.1

Add comparison