360Learning vs. Adobe Captivate vs. Udemy Business

360Learning is an ideal choice for organizations looking to decentralize their learning and development initiatives and engage internal experts. With its user-friendly course builder, the platform enables us to easily train employees throughout the organization. The Champion Solution serves as a powerful project management tool, ensuring collaboration and alignment with SMEs to create top-notch content. The transparency in 360Learning's roadmap and the excellent support from the customer success team further enhance the overall experience. By choosing 360Learning, organizations can unlock the potential of their internal experts and revolutionize their learning and development processes

Captivate is well suited for instruction designers who want to build attractive, personalized, interactive, energetic lessons. It's also a good choice for someone who wants to build something innovative because Captivate gives the developer so much control over so many aspects.

But if someone wanted something built quickly, generically and didn't care about holding the viewer's attention, then Captivate might be an expensive tool. That person might be more satisfied with a cheaper and easier to learn authoring tool.

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Udemy Business is well suited in some scenarios where it helps our team and new interns to onboard in team or particular project and helps in initial training , it provides certification and through learning , skills would be lifelong. I prefer it should be kinda more interactive and should have various platform like chats and all which could clear the doubts

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• Ability to record video and screen casting through the platform.
• Social component similar to Facebook.
• Users can rate tasks and courses for immediate feedback about the content.
• Exceptional customer care.
• Easy to use for the content creators and for the end user.

• Quickly adding in graphics, text, and interactive buttons.
• Has extensive variables and branching for additional customization, beyond the competition.
• Has 360 degree capability which competitors don't offer (I have not used this feature).
• High degree of customization and personalization.
• True responsive screen display on all devices, viewable as you are creating the training. This is different than some competitors - some just shrink the screen, but Adobe Captivate allows actually removing or moving or changing items at different screen sizes.
• If you like Flash, it has Flash output, although it's going away in 2020. Personally, I think this is an outdated technology.
• Many advanced capabilities. I chose this product due to the capabilities.
• Comes with assets, templates, people, head shots, and full body—excellent.
• Adobe Captivate is the authoring tool. It integrates with Adobe Captivate Prime - which I highly recommend if you want to truly take advantage of all of its features in reporting, administration, compliance, and social learning. (I didn't use Prime because you essentially need 100+ students to affordably use Prime.) If you look at my chart of what Captivate is capable of, I can't say that Captivate has a lot of the reporting features because they are part of Prime/SCORM, although, with Captivate's customization, you might be able to do most of them if you are up to it, but I did not.

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• Massive Course Catalog - Udemy has a tremendous selection of courses, enabling my reports to find pretty much any course they might be interested in.
• Multi-platform streaming - Udemy for Business offers apps across several different platforms, enabling my reports to be able to learn in the way they want to, at a time that is convenient for them.
• Learning Management - Udemy for Business offers me data and metrics on how my employees are engaging with their learning.

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• Sometimes the platform isn't as intuitive as I'd like
• Frequent updates that can impact the guidelines we establish for our internal employees
• Catalog access for courses is linked to programs requiring participants to retake a program instead of just replaying a singular course. This is being addressed in a future update.

• Clunky interface, it takes a lot of extra clicks to get places compared to other Adobe apps and competitor's eLearning software.
• Would be nice if it was part of creative cloud, or at least in the group of apps you can add through Creative Cloud.
• More regular and meaningful updates. Compared to flagship apps like Photoshop, Illustrator, etc. Captivate is like the read headed step child. Competitors excel at providing regular updates with clear change documentation. How are we still using Captivate 2019 in 2022?
• The interface feels like it is still stuck in the 90s, would be nice if it was more modern and better in-line with flagship adobe offerings.
• Variables and associated menus are a nuisance to work with vs some of the clever drop down and content-sensitive options in Articulate Storyline.

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• The self learning part of assignments that I see in Udemy for Business are oversimplified and does not reflect actual complex scenarios that we see in major corporate offices. While it's easier to understand a course if the assignment is simple, Udemy for Business needs to have courses on more complex topics
• The content is generic in nature and is not tailored at an individual or professional level. For example, If I'm a product manager for pricing, I will find ton on courses which explains about existing pricing strategies. This is the basic thing and what i'm looking for is something that goes beyond these basic concepts
• there are too many courses that explains the same concept with almost 90% overlap. Finding the right content takes lot of time. It would be great if Udemy for Business could tell me what is the percentage overlap with the courses that I have already taken and recommend me better courses based on my needs

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Since I started in our organization, 360Learning has evolved and keep evolving and makes the experience easier and better.

We have hundreds of courses that were created in Adobe Captivate. It will take us a while to convert to Articulate. We'll need a license for another year and/or until Adobe comes out with a true update to the software.

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Udemy is integral part of the companies learning strategy to u-skill and cross skill workforce across departments and it is cost effective as well

You don't really need to be trained to use it, it's like social media. If not, there's full documentation available, it's not a steep learning curve at all. There's lots of advice about how to better use the platform too. I don't see any need for improvement here but left a 9/10 JUST in case.

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Adobe Captivate does take some getting used to. There are features that are much more convoluted than they need to be, but overall it is a great product with a some excellent features. Being in a pretty small market, Adobe Captivate and Articulate Storyline dominate the space. They are not the same software, but allow for eLearning authoring. Each has their benefit and their downside, but, for me, Adobe Captivate edges out Storyline.

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First, creating custom courses was super easy and intuitive (unlike with their main competitor). Second, using Udemy to take courses was also intuitive and simple. Finally, though, the kicker for what makes Udemy super useful is its reporting and analytics. Again, Udemy's main competitor surprisingly lacks a ton of features related to reporting. I miss Udemy!

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On a scale of 1-10, I would rate Udemy Business’s availability as a 9. The platform is highly reliable, offering on-demand access to courses anytime and anywhere, with very few reports of unplanned outages or application errors. Its robust infrastructure supports 24/7 learning for global teams, and users consistently praise its uptime and accessibility, though occasional minor issues may occur

On a scale of 1-10, Udemy Business’s performance rates around 9. Pages and course content typically load quickly, and reports are generated in a reasonable timeframe, even for complex data. The platform’s integrations with other systems generally do not cause noticeable slowdowns, and users consistently praise its responsive interface and reliable speed for both learners and administrators

We have amazing support from the Customer Success Director.

It is difficult to get in touch with Adobe Captivate support. With a seemingly limited number of resources, mostly outsourced, getting in contact with someone to help troubleshoot an issue is challenging. Typically wait times are long, and the desired path to resolution is to use an existing knowledge base or a self-help guide. It is certainly not a user-friendly experience.

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I haven't had to contact Udemy for Business for support reasons. I gave a 10 here because of it's availability across numerous platforms: Web, Windows, Mac, iOS, Android, even smart-tv apps make it trivially convenient to do some learning wherever you are. This helps my reports engage better with their learning, especially if they prefer to defer the training until the couch at home after work. It just makes for great user experience.

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fter purchasing Udemy Business, you can rate courses using a star system and leave feedback. Courses maintain a high-quality standard with a minimum average rating of 4.4 out of 5. These ratings help organizations and learners assess the effectiveness of the training hence it we are making sure the online material will help us onboard better and set it up better. there will be room for improvement but I am sure the Udemy product team will do well

I was not part of the implementation.

I'm only aware of the problems Adobe Captivate had with SumTotal LMS and Upside LMS, requiring extensive contact with both internal and external support staff to fix the problems. We had no problems at all with Articulate.

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mplementing Udemy Business typically involves setting up your organization’s account, integrating the platform with your existing systems, and customizing learning paths to align with business goals. Administrators can create tailored learning journeys by combining Udemy courses, custom content, and external resources, making it easy to onboard teams or upskill employees for specific projects. The process is supported by an intuitive user interface, seamless system integration, and access to customer success partners who help ensure your learning programs are effective and aligned with organizational objectives. Analytics and reporting tools provide actionable insights to monitor engagement and adjust learning strategies as needed, resulting in a flexible and impactful workforce development solution

We had a lot of reasons for choosing to partner with PSA for our Learn 360 platform. The others were a much larger price, were not as easy to use, were not as feature-rich, and didn't have us plugged into so many relevant titles at any time. They also didn't seem as adaptable or have an AI component built in.

I think that Articulate360 is more user-friendly and has a cleaner, more updated look. If you can edit a PDF, then you can use Articulate 360. Adobe Captivate may be more challenging for the designer, but it has more features. We chose Adobe Captivate because we want the option to create interactive learning environments. Adobe Captivate plays well with the other Adobe design products including Photoshop, Illustrator, and Premier. Additionally, Adoe Captivate is highly compatible with Cornerstone, our preferred Learning Management Systems.

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Because it was very accesible and the courses offered were of interest to us specifically financial education and courses related to our investment banking office, which round our team's general knowledge of every single transaction made. This is an opportunity given to those who earn it and want it, not offered to everybody, we use it as an incentive.

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n a scale of 1-10, Udemy Business’s contract terms and pricing structure would rate around 8. The pricing is transparent, with the Team Plan costing $360 per user annually for 2-20 users, while Enterprise plans for 21+ users are custom-priced through sales negotiation. Billing is typically annual and prepaid, which may limit flexibility but supports predictable budgeting. Additional fees apply for certain add-ons like Udemy Business Pro and language-specific course collections. Overall, the pricing is competitive and scalable for organizations of various sizes.

On a scale of 1-10, Udemy Business rates a strong 9 for overall scalability. Its enterprise-ready features, such as customizable learning paths, advanced group management, API integrations, and multi-language support, enable seamless deployment across departments and global sites. The platform is designed to grow with organizational needs, supporting both small teams and large enterprises efficiently

Based on user reviews and industry analysis, Udemy Business’s professional services are generally rated between 7 and 8 out of 10. Users appreciate the platform’s onboarding support, training resources, and customer service commitment, but some have noted slow response times and less comprehensive support compared to competitors. Overall, professional services are solid but may not match the depth offered by more specialized enterprise learning vendors.

• We have gone from having 0 learners to having 24 actively engaged learners in a year.
• We have put our customer service folks through customer service training and have been able to retain 2 demanding customers.
• We have gone from having 1-2 new courses per month to having over 100 titles available on demand for our learners.

• Adobe Captivate has allowed our instructors to engage students in ways we never have before.
• Instructors who have used Adobe Captivate in our organization have reported higher levels of engagement with their courses and their students, theoretically leading to improved assessment of student performance.

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• We trained more than 300 managers participating in our Leadership Academy through curated Udemy content that we articulated with live sessions
• When a project ends, we send our developers to a training academy so they can catch up on the latest industry trends and get ready for their next challenge, this has help us to reduce attrition

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