Likelihood to Recommend
Well suited for sessions and events information with the exception of large white space areas when viewed. Depending on how your organization is set up the only "less appropriate" area for us would be the actual accounting side, but that is because our accounting department prefers to maintain invoices, etc out of their own system. However, the invoices provided by A2Z does aid them when the are reconciling to their own system
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ON24 works well for customer engagement and for demonstrating the WOW factor for the audience. It does not work as well for when you want to be able to have a bit more of a 2-way conversation. It would be great to be able to unmute members of the audience when required.
Read full review Pros Very easy for the exhibitors and the attendees to navigate the floor. It looks very crisp and is easy to print. The online exhibitor search field is awesome - so easy for our attendees to map out who they want to visit. The support team is very responsive and the training opportunities are flexible. Read full review Engagement tools like Q&A, Resource List, and Speaker Bios allow the opportunity for attendees to connect with speakers, access more information, and get real-time answers to their questions. The features are very easy to use. The ability to have multiple presenters in control of the webinar is a great feature. No more "passing the ball" or controls between presenters or needing to hear a presenter say "next slide" each time they want to advance their presentation. ON24 allows users to seamlessly show slides, video clips and screen shares. Read full review Cons Coming from software where I had a huge amount of access to the "backend", it would be nice to be able to manipulate areas of the Exhibit Floorplan a little easier with regard to items like tables, chairs, stages, etc. Maybe add some icons that could be pasted into the floorplan for faster success? The agenda within A2Z does not give you the ability to host on your own conference site. The agenda view is sometimes perceived as being too long, there's a lot of extra "white space". Read full review Innovation seems to be quite slow and there are lots of features that I want but are not available Every add on requires more and more money the userability and amount of clicks to set up a show is quite tedious Read full review Likelihood to Renew
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
Read full review Usability
On24 is definitely good for beginner/intermediate users. It does fall short if you want to get into anything more advanced and custom, as the CSS can frequently break other aspects of the platform. While I understand, they don't want to make it too complicated and scare off novice users, they really need to implement and advanced mode for more advanced users
Read full review Reliability and Availability
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
Read full review Performance
Loading depends on how large the files in the webinar for us - sometimes it takes up to an hour to upload and that impacts the loading when the webcast is playing. Overall I'm happy with the performance, however if integrated with other systems it does tend to slow down the process
Read full review Support Rating
The event support for critical issues is night and day better than other providers. If I have a live event issue, I can reach a person instantly and they are equipped to resolve the problem. With other providers, it was waiting on hold for someone to read me the support documentation that I could read myself. On24 really delivers on customer service in all areas of the platform.
Read full review In-Person Training
Most points of relevance were covered as far as I can remember.
Read full review Online Training
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
Read full review Implementation Rating
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
Read full review Alternatives Considered
A2Z is so much better than ExpoCad. It is easy for the exhibit sales team to use and it is easy for the attendees and vendors to use. Pulling the program book is a cinch now. I don't understand how people still use ExpoCad?!
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Zoom limitations that didn't meet our needs: No automated emails, no follow up with the recorded product, audience console was not customizable, audience console didn't contain all of the items we needed and was clunky for audience members to use
Read full review Scalability
I appreciate that ON24 makes it easy to clone and replay events. This helps with an international audience and when you want to host an event a few times. I wish that ON24 allowed you to clone programs between instances (ie from the North America instance to the International one).
Read full review Return on Investment Positive - it provides one place from which primary players in the conference could pull information. A2Z maintains consistency and lowers the discrepancy issue when everyone tries to keep their own little database. Positive - Time Saver. No negative that I can recall. Read full review ON24 has allowed us to deliver meaningful pitches, promotions, and seminars to clients/audience members all year round, remotely. The reporting available to us through the ON24 platform allows us to assess and review what is working and what needs adjusting with our events. This is valuable to us. Using the tools available, we've doubled our audience engagement in the last 12 months, and this has allowed us to generate leads at a later stage of the "funnel." Read full review ScreenShots A2Z Events by Personify Screenshots