ON24 has done wonders for our virtual events
August 11, 2023

ON24 has done wonders for our virtual events

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

We use ON24 to produce virtual events. We host events on ON24, anywhere from 30-900 people geared toward government training. We offer events on a variety of technology and management topics. We utilize the engagement features on the platform (open chat, polling, Q&A, etc.). ON24 helps us get content and training opportunities out to government employees to further their education.
  • Ease of use (internally)
  • User friendly (externally)
  • Quick replies to IT tickets
  • We always have issues with the leaderboard in virtual conference manager not showing results in real-time (complaint from attendees)
  • Doesn't always work with CRMs to transfer reg into virtual conference manager - has been an ongoing issue the IT team at ON24 can't figure out with our account
  • ON24 has good reporting so its very easy to pull reports for our clients
  • We like the level of engagement it allows for our attendees
We use the engagement data after every event. I formulate a report that gives full reg list, attended, no show, resources downloaded, questions asked, and polls (if applicable). I also use this data to create a data sheet we use at our company internally so we can keep track of reg numbers and show up rates. We integrate our CRM for each webinar and it works perfectly, it does not work for the virtual conference manager.
ON24 was our bread and butter when we stopped doing in-person events due to COVID. We utilized ON24 way more so we could keep the events side of our business going. It's been a great tool for us, and it's awesome how much you all are improving as times change with the in-person virtual and hybrid landscapes.
We utilize Zoom for breakout rooms because ON24 isn't quite there yet for the way we use them. Otherwise, we love ON24.

Do you think ON24 delivers good value for the price?

Not sure

Are you happy with ON24's feature set?

Yes

Did ON24 live up to sales and marketing promises?

Yes

Did implementation of ON24 go as expected?

Yes

Would you buy ON24 again?

Yes

ON24 is extremely easy to use once you know your way around. The knowledge center is also a great resource to use if you have a simple question, you don't have to go through the hassle of submitting a ticket.

ON24 Feature Ratings

Audience polling
10
Q&A
10
Branding options
Not Rated
Integration to Marketing Automation
6
Participant roles & permissions
10
Confidential attendee list
Not Rated
Calendar integration
Not Rated
Record meetings / events
10
Slideshows
Not Rated
Event registration
Not Rated