ON24

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ON24
Score 8.4 out of 10
N/A
ON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
Pricing
ON24
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
ON24
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ON24
Considered Both Products
ON24
Chose ON24
We use different tools for different purposes. ON24 is definitely best for live and on-demand webinars where we want to offer some live engagement with speakers. However, it falls short when it comes to reporting.
Chose ON24
ON24 is way better than BlueJeans and Live. We are happy that we found you!
Chose ON24
We selected ON24 due to organizational alignment and tool consolidation but I am more than happy with the decision to move over to this tool. It has been by far the easiest and least frustrating webinar tool I have used in 5+ years of digital marketing. It allows me to bring …
Chose ON24
ON24 was a game changer for me after using GoTo Webinar. Not only from the capabilities but from the virtual event options available. The engagement capabilities and differences are massive with ON24 being way ahead of GoTo. I would also say the support from ON24, on-boarding …
Chose ON24
We previously used GoToWebinar, which was fit for purpose, but we would often need to cancel webinars or change presenters at the last minute due to unforeseen circumstances. There was also a bug in the system which meant 1/40 people or so just wouldn't be able to hear the …
Chose ON24
Marketo recently launched an interactive webinars feature, but we haven't explored it in too much depth since ON24 has worked out so well for us. The integration between ON24 and Marketo is also very seamless, so it doesn't feel like we are losing anything by handling webinars …
Chose ON24
In my opinion, there is no comparison as ON24 goes above and beyond Microsoft Teams.
Chose ON24
Superior AI capabilities, post-event analytics, and lead generation.
Chose ON24
ON24 is better than Microsoft Teams in every way. Teams lets you down in so many areas, especially in the biggest way - human interaction. ON24 makes webinars fun, engaging, and each company can tailor them to their needs. Teams feels like the basic "budget" option, while ON24 …
Chose ON24
Zoom is limited on features and functions. In my opinion, a Zoom webinar just feels like a Zoom call. There isn't much to make it feel special, personal, or visually appealing. On24 makes it really easy to brand the console and the experience how you want users to see it.
Chose ON24
ON24 has a nice interface and is very customizable. It's great if you are trying to do more than just 1 webinar at a time and are trying to do an online conference or series of events. The automatic recording and storage of the sessions is a real game changer.
Chose ON24
Based on Client requirements we have used Third party live event softwares. Since all those having similar functionality relating to Live event. But some have different and high features.
Some other software have easy navigation and Separate Hub for Some workspaces and some have …
Chose ON24
The best part in my view is running in a browser. This is such a great thing because you get around companies having firewall or security software that can block it from running properly.
Chose ON24
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really …
Chose ON24
ON24 offers way more branding and personalization options then GoTo did in the past. We currently are really able to set up the webinar consoles to our branding. Next to that On24 offer more engagement options. Also the reporting both per event and on account level are more …
Chose ON24
ON24 is a 3rd party virtual event integrated with Marketo Since we can not conduct event in Marketo ON24 full promo Marketo template clone ON24 URL, ON24 base link, event id and key tokens (event details given by marketer) ON24 Attendee Webhook trigger Once email is sent in M…
Chose ON24
GoToWebinar outperforms all of the products I have used, and is much more cost effective.
Chose ON24
It is more expiensive but the easiest to use. I think once we get Hubspot integrated properly, we will like it the best! If you have the money I think it is the best choice!
Chose ON24
We selected ON24 because it offers a great experience for presenters and attendees of events.
Chose ON24
ON24 has many aspects that Google Meets does not. For a start, it has the capability to pre-record the training presentation that can then be set to play at a date determined by the presenter. Therefore, no live training is required. It also has the function to share …
Chose ON24
I previously used Big Marker a great entry level option with minimal reporting and customization options. ON24 offers much more in both areas.
Features
ON24
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
ON24
6.7
411 Ratings
22% below category average
Calendar integration8.5354 Ratings
Meeting initiation7.03 Ratings
Integrates with social media2.02 Ratings
Record meetings / events7.7393 Ratings
Slideshows7.8390 Ratings
Event registration7.3387 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
ON24
8.0
414 Ratings
1% below category average
Live chat7.03 Ratings
Audience polling8.2375 Ratings
Q&A8.8411 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
ON24
8.3
383 Ratings
2% below category average
User authentication8.02 Ratings
Participant roles & permissions8.4373 Ratings
Confidential attendee list8.5356 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
ON24
7.6
388 Ratings
8% below category average
Branding options8.2380 Ratings
Integration to Marketing Automation7.7333 Ratings
Attendee list export7.036 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
ON24
7.7
40 Ratings
3% below category average
Email marketing7.636 Ratings
Audience engagement7.340 Ratings
Event analytics8.240 Ratings
Best Alternatives
ON24
Small Businesses
Whova
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Score 9.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
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User Ratings
ON24
Likelihood to Recommend
8.3
(458 ratings)
Likelihood to Renew
7.3
(43 ratings)
Usability
6.9
(27 ratings)
Availability
7.2
(209 ratings)
Performance
3.1
(7 ratings)
Support Rating
6.0
(32 ratings)
In-Person Training
9.1
(3 ratings)
Online Training
4.7
(5 ratings)
Implementation Rating
1.0
(11 ratings)
Configurability
2.7
(5 ratings)
Ease of integration
1.0
(4 ratings)
Product Scalability
8.0
(228 ratings)
Vendor post-sale
9.0
(5 ratings)
Vendor pre-sale
1.0
(6 ratings)
User Testimonials
ON24
Likelihood to Recommend
ON24
I find that ON24 caters for all types of organisations, having it allows for more choice/options. The experience around virtual events if fantastic and the ON24 team is constantly improving the platform. If you want to run a virtual events programme where you want to generate leads and track engagement, then ON24 is the platform for you
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Pros
ON24
  • Registration pages are easy to build and look clean
  • Console (audience view) offers many tools to use for presentations and to engage the audience
  • Reporting and analytics are robust and provide detailed reports that help us process attendees in our marketing database
  • Support team and responsive and helpful
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Cons
ON24
  • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
  • Number one above is a major pain point.
  • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
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Likelihood to Renew
ON24
ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
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Usability
ON24
97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
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Reliability and Availability
ON24
ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
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Performance
ON24
Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
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Support Rating
ON24
ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
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In-Person Training
ON24
Most points of relevance were covered as far as I can remember.
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Online Training
ON24
On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
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Implementation Rating
ON24
We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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Alternatives Considered
ON24
From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
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Scalability
ON24
The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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Return on Investment
ON24
  • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
  • The addition of emojis and chat to our event consoles has greatly increased our engagement.
  • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
  • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
  • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
  • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
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ScreenShots

ON24 Screenshots

Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.