Likelihood to Recommend Absorb LMS is appropriate for any continuing education organization or company that wants a reliable platform to host enduring educational content. It has been a great experience in terms of building and designing courses, monitoring learner progress, and as another touch point for learners to access other resources our organization offers.
Read full review You must have an IT staff with knowledge of PHP in order to install and maintain the system. This is not a plug and play solution by any means. If you have that staff, this is the greatest thing since sliced bread. It's a very robust system. Once we solved initial bugs caused by our own errors during installation, the support desk requests have dropped to almost zero, with nearly 2,000 users online every day. That's a good, solid program.
Read full review Pros Usability - Both the User and Admin Experience is so simple and intuitive. The admin tools are clearly defined and laid out, yet the functionality makes it still powerful. Integration - We used the Scheduled Data Imports and Exports to connect with our HRIS tool. After the initial configuration, it has worked reliably and gives me all the custom data I need to make assignments and reporting a breeze. Design - I know it's covered a little bit in the Usability above, but the site just looks fantastic. There are a lot of options to customize and fit your branding requirements and all of the thumbnails/posters/billboards/etc give a very visual and appealing look to the LMS. Much better than I've seen in other products. Read full review courses management quizes management variety of addons Read full review Cons Uploading documents is perceived as hard for employees, especially with video uploads. Sometimes the program lacks and then an employee has to start all over. Spacing courses is possible but not with a certain amount of time, which would be useful if the next course could open after a week/month instead of when the employee finishes the previous course. Read full review Merging this software may be difficult and cumbersome at times Reporting features can be worked on for better and easier usability Not very easy to organize files/folders in the system Read full review Likelihood to Renew We have no plans to move away from Absorb at this time. It has all of the functionality we are looking for in a learning management system and we have a lot of info stored in our LMS system for trainings including all of our current and past employee transcripts. It is also getting easier to manager with being able to connect the LMS to ADP to update employee reporting/department/location/etc. We don't have a need or reason to move away from Absorb at this time.
Read full review I'm not sure what else is out there that has the ability to do what our organization needs. We've come across things we didn't like about it, but due to costs of switching and possibly lack of other options, we'd probably renew with eFront. Also, we've invested a lot of time in the software and it seems to be satisfactory at this point.
Read full review Usability It's a great place to house our trainings and keep things interesting for our associates.
Read full review For most situations, it is extremely easy to learn and use. There are ergonomic issues that seem a bit tedious, but overall, we are seeing a very high success rate with new registrants. They are learning the material and earning their certificates at a rapid pace. This is a good program once it is properly installed by a knowledgeable systems architect.
Read full review Support Rating I know the support team is hard at work! We are currently dealing with a confusing issue where our buttons don't connect to the pages we assign them, and they have been looking into this for a number of weeks. I hope they will unravel the issue soon so we can role out our modules!
Read full review Two disadvantages: 1. Many staffers who respond don't know how to solve the problem using the User Interface - they want to work from the back end, to which I have no access. 2. The support staff are in Europe and I am in California, so there is an overnight delay in getting a response.
Read full review Online Training I meet and do training with my absorb support every week. and I have all my questions answered! it's great
Read full review I'm not the most technical person, so some of the training didn't make sense to me. It wasn't a complete training - it was more topical. The people working at EFront were happy to answer my questions later when I resorted to learning it by doing. This was very valuable to me.
Read full review Implementation Rating It's important to have a robust course catalog before launching. Courses should be QC'ed to be sure there are no errors or other problems. Don't let engineers write quiz questions! Remember that well-formed quiz questions are not designed to trick or fool the user - they are used to reinforce learning through repetition of important concepts. The "grade" isn't as important as the assurance the information has stuck.
Read full review Alternatives Considered Our organization previously used
LMS365 , which did not support eCommerce and had difficulties supporting external users. (My understanding is the issues with external users may have been directly related to our Microsoft implementation and not directly
LMS365 's fault, but it was nonetheless a deal breaker for us.) Docebo was the runner up in our LMS selection process and I spent significant time chatting with the team at Docebo. It seemed like a strong competitor to Aborb. Ultimately, Absorb was both slightly more cost-efficient for our scenario.
Read full review Unfortunately I have not had the chance to try other products, however I would think eFront would stack up fairly well against competitors and it provides all the necessary tools to stay compliant and excel at having efficient KICs.
Read full review Return on Investment Course enrollments and completions have increased by 500% since implementation Employee visits to our learning centre have increased by 300% since implementation Cost saving from a time perspective as we can automate a lot of the admin work we used to do. Pre Absorb we had about 3 or 4 e-learnings that were available. We now have over 100 that are accessible to all employees Ability to seamlessly integrate with Workday and Udemy allowing all learning to be in one place, people data to be imported from WD, and very comprehensive reporting Read full review We decided not to continue the trial because it will be either very expensive or impossible to modify the system to our requirements Read full review ScreenShots eFront Learning Screenshots