Abstract vs. Atlassian Jira

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.1 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
Atlassian Jira
Score 8.2 out of 10
N/A
Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.
$9
per month per user
Pricing
AbstractAtlassian Jira
Editions & Modules
No answers on this topic
Standard
$9
per month per user
Premium
$17
per month per user
Enterprise
Contact Sales
per year
Offerings
Pricing Offerings
AbstractAtlassian Jira
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsHigher volume teams may qualify buyers for a discount.
More Pricing Information
Community Pulse
AbstractAtlassian Jira
Features
AbstractAtlassian Jira
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
7.8
4 Ratings
2% above category average
Atlassian Jira
7.8
32 Ratings
2% above category average
Workflow Automation7.62 Ratings8.330 Ratings
Mobile Access7.03 Ratings7.023 Ratings
Search8.93 Ratings00 Ratings
Task Management00 Ratings8.831 Ratings
Resource Management00 Ratings7.730 Ratings
Gantt Charts00 Ratings7.422 Ratings
Scheduling00 Ratings7.829 Ratings
Team Collaboration00 Ratings8.431 Ratings
Support for Agile Methodology00 Ratings8.832 Ratings
Support for Waterfall Methodology00 Ratings8.026 Ratings
Document Management00 Ratings6.826 Ratings
Email integration00 Ratings8.028 Ratings
Timesheet Tracking00 Ratings7.623 Ratings
Change request and Case Management00 Ratings8.024 Ratings
Budget and Expense Management00 Ratings6.917 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
8.7
4 Ratings
9% above category average
Atlassian Jira
-
Ratings
Chat10.02 Ratings00 Ratings
Notifications9.04 Ratings00 Ratings
Discussions8.04 Ratings00 Ratings
Internal knowledgebase7.62 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
8.1
4 Ratings
3% above category average
Atlassian Jira
-
Ratings
Versioning10.04 Ratings00 Ratings
Document collaboration8.53 Ratings00 Ratings
Access control6.24 Ratings00 Ratings
Advanced security features6.92 Ratings00 Ratings
Device sync9.13 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Abstract
-
Ratings
Atlassian Jira
7.4
17 Ratings
2% below category average
Quotes/estimates00 Ratings7.515 Ratings
Invoicing00 Ratings7.611 Ratings
Project & financial reporting00 Ratings7.215 Ratings
Integration with accounting software00 Ratings7.313 Ratings
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AbstractAtlassian Jira
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User Ratings
AbstractAtlassian Jira
Likelihood to Recommend
2.1
(4 ratings)
8.3
(219 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(36 ratings)
Usability
7.0
(1 ratings)
7.8
(60 ratings)
Availability
-
(0 ratings)
8.0
(4 ratings)
Performance
-
(0 ratings)
8.0
(2 ratings)
Support Rating
8.8
(4 ratings)
8.0
(24 ratings)
In-Person Training
-
(0 ratings)
8.0
(1 ratings)
Online Training
-
(0 ratings)
8.0
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(9 ratings)
Product Scalability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
AbstractAtlassian Jira
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Read full review
Atlassian
Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
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Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
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Atlassian
  • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
  • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
  • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
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Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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Atlassian
  • The interface is not intuitive to learn for new users
  • JQL is similarly challenging for newbies
  • It's possible to accidentally move issues from one sprint to another without realizing your mistake
  • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
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Likelihood to Renew
Abstract
No answers on this topic
Atlassian
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
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Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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Atlassian
The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
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Reliability and Availability
Abstract
No answers on this topic
Atlassian
Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
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Performance
Abstract
No answers on this topic
Atlassian
Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
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Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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Atlassian
I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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In-Person Training
Abstract
No answers on this topic
Atlassian
Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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Online Training
Abstract
No answers on this topic
Atlassian
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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Implementation Rating
Abstract
No answers on this topic
Atlassian
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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Atlassian
monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
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Contract Terms and Pricing Model
Abstract
No answers on this topic
Atlassian
Product is rellay good but pricing part I am not aware
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Scalability
Abstract
No answers on this topic
Atlassian
Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
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Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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Atlassian
  • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
  • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
  • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
Read full review
ScreenShots