What users are saying about
30 Ratings
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Top Rated
29 Ratings
30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

OneSource Virtual

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Top Rated
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Attribute Ratings

  • OneSource Virtual is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Accenture

90%
5 Ratings
9.7

OneSource Virtual

97%
23 Ratings

Likelihood to Renew

Accenture

N/A
0 Ratings
9.6

OneSource Virtual

96%
2 Ratings

Usability

Accenture

N/A
0 Ratings
9.1

OneSource Virtual

91%
1 Rating

Support Rating

Accenture

N/A
0 Ratings
8.2

OneSource Virtual

82%
22 Ratings

Implementation Rating

Accenture

N/A
0 Ratings
9.1

OneSource Virtual

91%
1 Rating

Likelihood to Recommend

Accenture

Accenture is well suited for undertaking projects that are a bit more complex and complicated. Because of their lineup, they are better suited to tackle those projects. Accenture may not be well suited for support on the basis of cost.
Anonymous | TrustRadius Reviewer

OneSource Virtual

[OneSource Virtual] handles our settlement, tax remittances, and tax agency filings. All payroll processing is handled internally. I have been working with [OneSource Virtual] for over three years and have enjoyed their services. They are timely and responsive. As we open up more campuses, the scope of our work with [OneSource Virtual] will increase, so it's great to know the level of service that we can expect from them.
Anonymous | TrustRadius Reviewer

Pros

Accenture

  • Requirements gathering
  • Solutions implementation
  • Thorough research on the solution they are offering
Anonymous | TrustRadius Reviewer

OneSource Virtual

  • Payroll Processing - we never have late payments.
  • Education - I can ask a question like, "why did this pull into retro" and I will get a quick and accurate response.
  • Always improving - OneSource Virtual is always improving processes and the teams are getting better at what they do.
  • Garnishments - a garnishment team is a well-oiled machine, they know their role and do it well.
Elise Banks | TrustRadius Reviewer

Cons

Accenture

  • They are outstanding. I have learned a lot from them and I don't have any recommendations for improvement.
Anonymous | TrustRadius Reviewer

OneSource Virtual

  • We receive far too many emails from our cases. They send three just to start with.
  • Better knowledge of the tax deferrals due to Covid19.
  • A better reminder of when your contract will end. They spring it on you at the very last second and then you cannot look outside of OneSource Virtual because you need coverage.
Anonymous | TrustRadius Reviewer

Pricing Details

Accenture

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Cost:

Starting Price

OneSource Virtual

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Cost:

Starting Price

Likelihood to Renew

Accenture

No score
No answers yet
No answers on this topic

OneSource Virtual

OneSource Virtual 9.6
Based on 2 answers
We just renewed our contract and increased the number of hours.
Anonymous | TrustRadius Reviewer

Usability

Accenture

No score
No answers yet
No answers on this topic

OneSource Virtual

OneSource Virtual 9.1
Based on 1 answer
Have had no issues with getting what we need from this service
Linda Lemmond | TrustRadius Reviewer

Support Rating

Accenture

No score
No answers yet
No answers on this topic

OneSource Virtual

OneSource Virtual 8.2
Based on 22 answers
OneSource Virtual is generally quick to respond to tickets put in through their OneSource Virtual support system. They provide a current contact list for our support team as well as readily communicate changes to members of that team. I can typically reach our assigned support specialists (both payroll and tax) or our support manager by phone or email outside of normal business hours (within reason) for emergencies.
Anonymous | TrustRadius Reviewer

Implementation Rating

Accenture

No score
No answers yet
No answers on this topic

OneSource Virtual

OneSource Virtual 9.1
Based on 1 answer
I would say the benefit we had was that we engaged OSV as our Workday implementation partner, therefore, the rest was seamless.
Linda Lemmond | TrustRadius Reviewer

Alternatives Considered

Accenture

Accenture is well ahead of the mentioned consulting products we have seen. The professionalism is top notch. The delivery rate is great. Error rate is very low. Client satisfaction in terms of requirements analysis and solutions integration is great. The communication is well maintained. Scalability issues are also taken care of.
Himanshu Singh | TrustRadius Reviewer

OneSource Virtual

Prior to our implementation of Workday and use of OneSource Virtual, our fulfillment provider was using a very outdated system that could not handle complex things. We had a hard time with any projects, especially ones that required quick turnaround, and often had to customize something on our side to make things work because their system simply could not accommodate.
Jennifer Gibson | TrustRadius Reviewer

Return on Investment

Accenture

No answers on this topic

OneSource Virtual

  • OneSource Virtual reduces the need for staffing a full benefits department which means we can focus our dollars on employees' salaries or invest more dollars into our benefit plans.
  • OneSource Virtual helps employees enroll during the year and takes employee calls and supports them where they are at. This frees up our staff to focus on an internal day-to-day business at the local level and well at the administrative level.
  • OneSource Virtual is transparent and addresses any internal challenges they may have that impact our business.
Anonymous | TrustRadius Reviewer

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