OneSource Virtual is a provider of Workday services, solutions, and products for over 850 customers around the world. Payroll, finance, benefits, and HR solutions, purpose-built for Workday technology and specially designed to give customers access to deeper data insights.
ADP was a full service (which I think OneSource Virtual also has) but we don't use it. we just have them complete the backend work after payroll is complete.
When we implemented in 2013, we evaluated several payroll partners. Due to proximity and the services they presented, they quickly floated to the top of the list.
I used ADP for a short time while we implemented Workday (payroll), and I can say it was not so user-friendly. Once we transitioned to Workday and brought [OneSource Virtual] onboard, life became much easier.
OneSource Virtual offers some of the best Payroll processing services including tax remittance. Makes OneSource Virtual service special is that they are very responsive and that the support is amazing and knowledgeable.
I like that OneSource Virtual has access to our database and can help us however it is needed. [Whereas] other companies we looked at do not touch our system.
When we were evaluating OneSource Virtual for Tax processing we also reviewed our options with ADP. We made the decision to go with OneSource Virtual because they offer the flexibility to be able to support our overall Workday payroll processes (and honestly the entire system) …
The support provided by [OneSource Virtual] has been superior to that of ADP. In addition, the partnership with Workday as their payroll and HR platform is superior to that of ADP.
We feel that we receive a much better "bang for our buck" with OneSource Virtual. They provide flexibility that we do not believe we would receive from the other vendor.
Sr. Manager, Payroll, Compliance, and HR Solutions Coordinator Team
Chose OneSource Virtual
We used another vendor previously for the same exact services and moved to OneSource Virtual due to ongoing service issues. I was unable to get problems answered in a timely manner and there was no escalation path. I no longer have that issue. OneSource Virtual's solution …
The level of support and flexibility of OneSource Virtual is far superior to my experience with ADP. They are readily available to assist with troubleshooting as well as day-to-day needs. ADP was difficult to get in touch with and had a box product that required our business …
We were with an older version of ADP that was about to be discontinued. Our big struggle, quite frankly, was that we felt like a very small fish in a large pond. The customer service component was not to our satisfaction. We reviewed 18 different vendors prior to making a …
Prior to our implementation of Workday and use of OneSource Virtual, our fulfillment provider was using a very outdated system that could not handle complex things. We had a hard time with any projects, especially ones that required quick turnaround, and often had to customize …
We evaluated 1 other implementation partner, but there wasn't any comparison. OneSource Virtual made us very comfortable from the beginning, allowing us to interview members of their project team. They were also helpful in providing recommendations for other outside …
Without disclosing the other vendors we shopped out, OneSource Virtual was right in the middle of the pack for cost. What gave them the project was that they had a long history of success with implementations, as well as a large percent of all Workday implementations. Our HR …
Assistant Controller - Financial Systems & Processes
Chose OneSource Virtual
We did not use OneSource Virtual to help us implement Workday. We used a competitor that did a fine job, but we quickly moved to OneSource Virtual post-implementation to take our tenant to the next level!