What users are saying about

HireRight

34 Ratings

Accurate Background

2 Ratings
Score 9.8 out of 101

HireRight

34 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

Accurate Background

The experience has been great! I was so happy to hear that my current company is also using Accurate. I know the information will come quickly and will meet the high expectations we set.
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HireRight

I have not encountered a scenario where HireRight is not well suited.
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Feature Rating Comparison

Recruiting / ATS

Accurate Background
6.2
HireRight
7.5
Job Requisition Management
Accurate Background
6.0
HireRight
6.4
Company Website Posting
Accurate Background
5.0
HireRight
6.4
Publish to Social Media
Accurate Background
7.0
HireRight
6.4
Customized Application Form
Accurate Background
7.0
HireRight
6.8
Candidate Search
Accurate Background
5.0
HireRight
8.7
Email Templates
Accurate Background
3.0
HireRight
8.8
User Permissions
Accurate Background
8.0
HireRight
8.3
Notifications and Alerts
Accurate Background
9.0
HireRight
8.9
Reporting
Accurate Background
6.0
HireRight
8.3
Job Search Site Posting
Accurate Background
HireRight
6.4
Resume Management
Accurate Background
HireRight
6.4
Duplicate Candidate Prevention
Accurate Background
HireRight
7.5
Applicant Tracking
Accurate Background
HireRight
7.3
Collaboration
Accurate Background
HireRight
8.1
Task Creation and Delegation
Accurate Background
HireRight
8.8

Pros

  • AMAZING CUSTOMER SERVICE OPTIONS! You can call, email, and/or chat.
  • The dashboard is very straightforward and allows for easy organization.
  • The report is super easy to read but even if you are unfamiliar there's a tour button that walks you through each section of the report to help you understand the layout.
No photo available
  • Ease or ordering eCOC screenings
  • Speed of completion
  • Paperless ordering options
Alexa Mahalidge, SHRM-CP profile photo

Cons

  • There is no direct way to reach the verifications team and having customer service as a middleman sometimes adds a delay.
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  • Front end customer support
  • Addressing technical issues/problems
  • Collection Site management
Alexa Mahalidge, SHRM-CP profile photo

Support

No score
No answers yet
No answers on this topic
HireRight2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Alternatives Considered

Accurate actually makes an attempt to get things verified. They do not just call 10x in one day and then close it
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They are the market leader and essentially there are only 2 other companies in the world that can meet out program requirements.
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Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
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  • We are able to be certain that our DOT files will always be up to date and thus it saves us a ton of individual work by state for each new hire driver.
Amy Martin profile photo

Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HireRight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details