Likelihood to Recommend The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
Read full review It works very well for my particular role in book design, where I manage multiple projects simultaneously and need to link to hundreds of images nested within other folders. At times, though, it seems my computer folders will change which files are kept in the cloud vs. my desktop.
Read full review Pros Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes. Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection. Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use. Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review Shared data among all peoples who have access to certain folders. Data stored online so it frees lots of space from the personal computer. Updates really fast. You can access all the information on a file on your computer and on the Dropbox online platform. Read full review Cons They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite. They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now. Read full review One issue is when the preview of the video will sometimes play at the same time when watching it in full screen, where the two videos overlap each other. Faster import time when inserting multiple files It will be easier and faster to have a section to delete files under the folder tab Read full review Likelihood to Renew The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
Dan Gospe Chief Operating Officer, and HIPAA Privacy Officer
Read full review Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review Usability the interface is clean and easy to understand, things arent stacked 4-5 menus deep. logs and straight forward and easy to understand the problem
Read full review [Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
Read full review Performance Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review Support Rating We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Read full review They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review Online Training I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
Read full review Implementation Rating I needed to stay current in improving my daily operations. Dropbox was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
Read full review Alternatives Considered We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
Read full review Google Drive has similar features, but the security functions of Dropbox allows our institution to save our sensitive and regulated data in a more protected way on Dropbox. This gives administrators, decision makers and policy makers additional piece, especially during a time and living in a world where data breaches are much more frequent and common.
Read full review Scalability bc i think box.com is better and more affordable
Read full review Return on Investment You have to watch for storage creep. The cost for storage can get away from you if you are not careful. We have 2 cloud servers that we moved off Acronis storage and onto our own cloud server. That has reduced our long term cost by 23% Read full review Negatively impacted my ROI as it's rather expensive. Many of my freelancers were having issues accessing Dropbox because they already had other clients with Dropbox, so I requested Google Drive instead. Wish the collaboration was easier. A lot of times, people on my team can't access photos. Read full review ScreenShots