Acronis Cyber Protect vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Protect
Score 6.5 out of 10
N/A
Acronis Cyber Protect helps you safeguard your data from various threats while natively integrating your data protection and cybersecurity.
$85
per year
Carbonite Server
Score 8.5 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
Acronis Cyber ProtectCarbonite Server
Editions & Modules
Acronis Cyber Protect
$85
per year
Acronis Cyber Protect
$85
per year
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
Acronis Cyber ProtectCarbonite Server
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Acronis Cyber ProtectCarbonite Server
Considered Both Products
Acronis Cyber Protect
Chose Acronis Cyber Protect
Acronis is the best software only solution. Veeam has many flavors and does a superb (and more scalable) job of backing up data and replicating it offsite. Backup Exec is the oldest big player and has not done a lot to keep up with the competitors. Carbonite is a cloud-backup …
Chose Acronis Cyber Protect
Acronis doesn't stand up to Datto or Continuum when it comes to ease of use, and recovery. Support also doesn't hold a candle to the others. We only chose to use acronis because some of our clients didn't want to pay for a premium service that would work much more reliably …
Carbonite Server

No answer on this topic

Top Pros
Top Cons
Features
Acronis Cyber ProtectCarbonite Server
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Acronis Cyber Protect
4.7
25 Ratings
55% below category average
Carbonite Server
8.6
21 Ratings
5% above category average
Universal recovery1.023 Ratings8.37 Ratings
Instant recovery1.022 Ratings8.28 Ratings
Recovery verification1.022 Ratings7.97 Ratings
Business application protection1.021 Ratings10.014 Ratings
Multiple backup destinations7.022 Ratings10.015 Ratings
Incremental backup identification10.023 Ratings10.019 Ratings
Backup to the cloud7.015 Ratings10.020 Ratings
Deduplication and file compression6.015 Ratings7.612 Ratings
Snapshots8.619 Ratings10.010 Ratings
Flexible deployment3.011 Ratings7.99 Ratings
Management dashboard2.016 Ratings7.59 Ratings
Platform support6.016 Ratings7.510 Ratings
Retention options2.015 Ratings7.711 Ratings
Encryption9.412 Ratings8.511 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Acronis Cyber Protect
1.0
1 Ratings
157% below category average
Carbonite Server
-
Ratings
Continuous data protection1.01 Ratings00 Ratings
Replication1.01 Ratings00 Ratings
Operational reporting and analytics1.01 Ratings00 Ratings
Best Alternatives
Acronis Cyber ProtectCarbonite Server
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Score 10.0 out of 10
BDRSuite
BDRSuite
Score 9.0 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Bacula Enterprise
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Score 9.8 out of 10
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User Ratings
Acronis Cyber ProtectCarbonite Server
Likelihood to Recommend
3.7
(48 ratings)
9.0
(35 ratings)
Likelihood to Renew
9.1
(2 ratings)
4.8
(6 ratings)
Usability
3.0
(4 ratings)
5.5
(1 ratings)
Support Rating
1.0
(5 ratings)
5.5
(1 ratings)
Implementation Rating
9.1
(1 ratings)
6.4
(1 ratings)
Contract Terms and Pricing Model
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.5
(26 ratings)
-
(0 ratings)
User Testimonials
Acronis Cyber ProtectCarbonite Server
Likelihood to Recommend
Acronis
If you don't have to manage your client's email and their email archiver Acronis works very well. If you're looking for just a backup service for what's on a particular computer then Acronis is perfect. It is easy to use, so newcomers are not overwhelmed with features.It does not include as robust features as Barracuda and Cloudberry, but it does work well as just a backup.
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Carbonite, an OpenText company
More than enough for small companies with several on-prem servers. In 2021, it wouldn't be wise to pit all important data to a single backup service. Carbonite Server is solid, but it's not 100% reliable so I'd definitely recommend having multiple backup services either on the cloud in conjunction with other backup services so the user has multiple safety nets in case of disaster and failed granular restorations.
Read full review
Pros
Acronis
  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Read full review
Carbonite, an OpenText company
  • The end-user experience is as simple and robust as I have ever seen from a backup solution. The end-user dashboard, should you choose to allow them access, is intuitive and granular.
  • eVault has the best bandwidth management I have experienced. The endpoint target is available for all operating systems and is intelligent and efficient using very low overhead. It includes data de-dupe and encryption while using very little system resources. Combine these features with bandwidth throttling and you can backup a large amount of data over any size wire.
  • eVault's deployment options will fit any budget and size environment. You can deploy using your own hardware, even. They really focus on providing the right solution for each customer instead of making each customer fit into their pre-determined box.
Read full review
Cons
Acronis
  • The web interface is slow and can kick you off from time to time
  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful. However, support is very good in helping out the solution
  • The user interface is not intuitive enough to find failures in backups or track logs with alerts or errors
Read full review
Carbonite, an OpenText company
  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Read full review
Likelihood to Renew
Acronis
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
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Carbonite, an OpenText company
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
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Usability
Acronis
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
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Carbonite, an OpenText company
Product needs a lot of improvements in some features like Cloud and Reporting.
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Support Rating
Acronis
I only got one issue resolved for more than 20 cases open. The escalation is ineffective. Most of the time, I have the feeling that I know the solution better than the support technician. Overall, case management is time-consuming, as our resolution rate is really low
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Carbonite, an OpenText company
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Implementation Rating
Acronis
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
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Carbonite, an OpenText company
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Alternatives Considered
Acronis
We've looked at SolarWinds, Veritas, etc. but none of them had the right combination of features, price and ease of use when compared against Acronis and its ease of implementation, setup and recovery options. We didn't like the wait time for recovery with some of the others and being able to quickly get a machine back entirely was important to us.
Read full review
Carbonite, an OpenText company
Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
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Contract Terms and Pricing Model
Acronis
I would love it if they offered better cloud space pricing or even "unlimited"
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Carbonite, an OpenText company
No answers on this topic
Scalability
Acronis
The ability to back up multiple servers from one source is a great tool to have for businesses that have equipment in different locations on the same network with a variety of software data to back up such as SQL, Exchange or a Files Server. You can decide to purchase individual server licenses as well if you would like to keep the process separate or have multiple sites where your data is housed.
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Carbonite, an OpenText company
No answers on this topic
Return on Investment
Acronis
  • Every times you restore a file, you see the value and the ROI of backup.
  • Backup is a great protection against ransomware, you can always restore files that has been infected.
  • When you want to go back in previous version of files, it can be life saver.
Read full review
Carbonite, an OpenText company
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
Read full review
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