Likelihood to Recommend Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
Read full review For our use case we have been using it extensively for centralizing the automated backup creation per scheduled time intervals for critical datastores and servers. Designed a backup plan DR plan accordingly and have everything integrated. To have better sleep for operational overhead in the event of ransomware attack or cloud systems going down in one region, this automation tremendously helps us to get a new env running in few minutes with less manpower.
Read full review Pros Prevents bad things from getting onto PCs and Macs Offsite and Offline backups make recovery a breeze (and a certainty!) Excellent sales and technical support Innovative company, constantly adding new features and capabilities Read full review We like the option of downloading backed up files both individually and as a group. The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data. The Customer Success team does frequent reach outs and technical health checks. Read full review Cons We would like a more robust remote control solution with more emphasis on unassisted system control and management When adding client systems, we have to be logged onto the console as the client, it would be nice to able to do that from the reseller account We wish the file sharing solution was less expensive or allowed for local storage and sharing Read full review Advanced Ransomware Recovery doesn't work for all Druva offerings, that would be a great feature to have. The archiving feature could also offer more price flexibility. Seating up the initial configurations can be a little tedious due to the length of the documentation involved. Read full review Likelihood to Renew This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.
Read full review Usability The Cyber Protect portal is very intuitive and easy to use for anyone with some knowledge of IT systems.
Read full review The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails
Read full review Reliability and Availability Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.
Read full review Performance Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter
Read full review Support Rating We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!
Read full review In-Person Training They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
Read full review Online Training As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
Read full review Implementation Rating Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...
Read full review Alternatives Considered An organization might choose Acronis Cyber Protect Cloud over
Barracuda Cloud-to-Cloud Backup for several reasons: Comprehensive Protection: Acronis Cyber Protect Cloud offers a more comprehensive solution that covers data protection, cybersecurity, and disaster recovery. If an organization requires an all-in-one solution to manage both backup and security, Acronis is a better fit. Diverse IT Environment: If a business operates in a diverse IT environment that includes physical, virtual, and cloud components, Acronis Cyber Protect Cloud's broad platform support makes it more suitable. Enhanced Cybersecurity: Organizations that prioritize advanced cybersecurity features and AI-driven threat detection capabilities might find Acronis Cyber Protect Cloud a more robust solution in this regard.
Read full review When evaluating Druva Data Resiliency Cloud, we compared it against several market leaders. After extensive testing, we confirmed that Druva Data Resiliency Cloud stacks up well against these products due to the following features: Ease of use Simple to setup & configure Eliminates up front cost, commitment and capacity planning Immutable by default Flexible configuration options Single management interface
Read full review Scalability We started very small with this product, only backing up key officers' laptops. After our initial experience, we found it very easy to scale up the product to all company laptops and expand into file servers, VMWare servers, and other production-level data, like Office 365 and Teams. We found the product very easy to scale while remaining intuitive and efficient to use.
Read full review Return on Investment Positive, we can sell special services to our focus market SMB, the result is higher revenues. Positive, services simple to deploy and deliver, better ROI. Positive, the profits. Read full review Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups. Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily. Read full review ScreenShots Druva Data Resiliency Cloud Screenshots