What users are saying about
22 Ratings
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Score 7.6 out of 100
93 Ratings
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Score 8 out of 100

Feature Set Ratings

    Workload Automation

    7.0

    ActiveBatch Workload Automation

    70%

    Laserfiche

    Feature Set Not Supported
    N/A
    ActiveBatch Workload Automation ranks higher in 6/6 features

    Multi-platform scheduling

    5.9
    59%
    9 Ratings
    N/A
    0 Ratings

    Central monitoring

    6.7
    67%
    11 Ratings
    N/A
    0 Ratings

    Logging

    7.9
    79%
    10 Ratings
    N/A
    0 Ratings

    Alerts and notifications

    6.7
    67%
    11 Ratings
    N/A
    0 Ratings

    Analysis and visualization

    8.9
    89%
    10 Ratings
    N/A
    0 Ratings

    Application integration

    5.9
    59%
    10 Ratings
    N/A
    0 Ratings

    Enterprise Content Management

    ActiveBatch Workload Automation

    Feature Set Not Supported
    N/A
    8.1

    Laserfiche

    81%
    Laserfiche ranks higher in 12/12 features

    Content capture & imaging

    N/A
    0 Ratings
    8.2
    82%
    23 Ratings

    File sync, storage & archiving

    N/A
    0 Ratings
    7.2
    72%
    23 Ratings

    Document management

    N/A
    0 Ratings
    8.2
    82%
    23 Ratings

    Records management

    N/A
    0 Ratings
    8.0
    80%
    22 Ratings

    Content search & retrieval

    N/A
    0 Ratings
    8.4
    84%
    22 Ratings

    Enterprise content collaboration

    N/A
    0 Ratings
    8.2
    82%
    18 Ratings

    Content publishing & creation

    N/A
    0 Ratings
    8.2
    82%
    14 Ratings

    Security, risk management & information governance

    N/A
    0 Ratings
    8.4
    84%
    21 Ratings

    Contract lifecycle management

    N/A
    0 Ratings
    8.8
    88%
    17 Ratings

    Automated workflows

    N/A
    0 Ratings
    9.0
    90%
    14 Ratings

    Mobile support

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Integration

    N/A
    0 Ratings
    7.2
    72%
    15 Ratings

    Attribute Ratings

    • Laserfiche is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    6.6

    ActiveBatch Workload Automation

    66%
    11 Ratings
    7.7

    Laserfiche

    77%
    46 Ratings

    Likelihood to Renew

    ActiveBatch Workload Automation

    N/A
    0 Ratings
    8.6

    Laserfiche

    86%
    16 Ratings

    Usability

    7.9

    ActiveBatch Workload Automation

    79%
    3 Ratings
    8.0

    Laserfiche

    80%
    7 Ratings

    Availability

    ActiveBatch Workload Automation

    N/A
    0 Ratings
    10.0

    Laserfiche

    100%
    4 Ratings

    Performance

    ActiveBatch Workload Automation

    N/A
    0 Ratings
    9.0

    Laserfiche

    90%
    2 Ratings

    Support Rating

    4.0

    ActiveBatch Workload Automation

    40%
    2 Ratings
    9.4

    Laserfiche

    94%
    18 Ratings

    Online Training

    ActiveBatch Workload Automation

    N/A
    0 Ratings
    10.0

    Laserfiche

    100%
    1 Rating

    Ease of integration

    ActiveBatch Workload Automation

    N/A
    0 Ratings
    8.0

    Laserfiche

    80%
    1 Rating

    Likelihood to Recommend

    Advanced Systems Concepts, Inc.

    I can only speak for our environment, but it has allowed us to get away from the unfriendly Informatica PowerCenter workflow schedule. And coordination of Informatica/Tableau/ICEDQ has been a BIG help to us. We have not tried to drill down to the Informatica session-level of detail, just stayed with running workflows. The session-level logic seemed complicated.
    Read full review

    Laserfiche

    Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
    Read full review

    Pros

    Advanced Systems Concepts, Inc.

    • File management - moving, archiving, and folder cleanup are a drag-and-drop breeze. The visual representation of file management steps includes date/time filtering, file/folder/both specification, and recursion all in an easy and intuitive unit.
    • FTP/SFTP/FTPS - while one must still write the FTP scripts, the interface simplifies much of the infrastructure, allowing the developer to encapsulate the script text in a graphical package that is easy and intuitive.
    • PowerShell integration - for anything that isn't easy in ActiveBatch's GUI, simply drop in a PowerShell step and write the task in PoSh - anything returned from PoSh can then be used by the following steps.
    Read full review

    Laserfiche

    • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
    • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
    • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
    Read full review

    Cons

    Advanced Systems Concepts, Inc.

    • While I like being able to reuse scheduling objects and the like, more work needs to be done to help one not reinvent the same scheduling object without realizing it and to then find scheduling objects that have similar schedules even if they are worded slightly differently than what I'm expecting. It needs to be "smarter". It was easy to accumulate a pool of scheduling objects that while named differently, had exactly the same schedule. It was also hard to sift through to find the little differences between similarly named scheduling objects.
    • The logger had a clean enough interface but it could be more legible and offer contextual help to describe the messages one is reading. I remember trying to read black text on a medium gray background with Courier size 10-11 font. Not so easy to read quickly and to parse through the relevant parts. I think some selective color coding would be good and links to message definitions or any form of further information would be nice. Maybe the ability to export the log file to various formats would also be helpful.
    • I don't remember a dashboard that at a glance on the top level would highlight what jobs failed completely and which jobs might have warnings or non-critical errors. I got emails because I defined to get them. Maybe again if there was a way to color-code the type of error would be good nice-to-have.
    Read full review

    Laserfiche

    • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
    • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
    Read full review

    Pricing Details

    ActiveBatch Workload Automation

    Starting Price

    Editions & Modules

    ActiveBatch Workload Automation editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Laserfiche

      Starting Price

      $50 per month

      Editions & Modules

      Laserfiche editions and modules pricing
      EditionModules
      Subscription$50.001

      Footnotes

      1. per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Advanced Systems Concepts, Inc.

      No answers on this topic

      Laserfiche

      We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
      Read full review

      Usability

      Advanced Systems Concepts, Inc.

      ActiveBatch's usability is where it shines. It is pretty straight-forward to learn and administer. Our engineers like it because you can use a GUI to manage it or leverage the command line & api's. You can also create templates or clone existing "jobs" so you don't have to recreate the wheel. It is easy to chain jobs together to make them run in a specific sequence as well.
      Read full review

      Laserfiche

      It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
      Read full review

      Reliability and Availability

      Advanced Systems Concepts, Inc.

      No answers on this topic

      Laserfiche

      I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
      Read full review

      Performance

      Advanced Systems Concepts, Inc.

      No answers on this topic

      Laserfiche

      Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
      Read full review

      Support Rating

      Advanced Systems Concepts, Inc.

      We have been pretty happy with ActiveBatch support so far. Luckily, we have not had any major issues with it - so we haven't logged a lot of support tickets. The response time to tickets is about average and the level of expertise of the support engineers seems about average as well. Our sales team has been helpful in getting faster responses when necessary as well.
      Read full review

      Laserfiche

      I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
      Read full review

      Online Training

      Advanced Systems Concepts, Inc.

      No answers on this topic

      Laserfiche

      Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
      Read full review

      Alternatives Considered

      Advanced Systems Concepts, Inc.

      We looked at several other workload automation solutions and hands down we all looked at each other after seeing the demo and we all understood the genius of the application. To be honest we were all stunned and talked about it for weeks afterward. It didn't even compare to the other platforms we had demos of. We knew instinctively that this was the one.
      Read full review

      Laserfiche

      The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
      Read full review

      Return on Investment

      Advanced Systems Concepts, Inc.

      • ActiveBatch [Workload Automation] has increased our nightly processing stability exponentially. Our prior automation software was unreliable and often failed without explanation. Since moving to ActiveBatch [Workload Automation] we have had incredible stability, and any nightly processing errors that happen now are attributed to a cause other than automation. It's the most reliable software we currently use at our company.
      Read full review

      Laserfiche

      • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
      • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
      • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
      Read full review

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