What users are saying about
18 Ratings
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Score 5.7 out of 100
74 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

ActiveBatch Workload Automation

I can only speak for our environment, but it has allowed us to get away from the unfriendly Informatica PowerCenter workflow schedule. And coordination of Informatica/Tableau/ICEDQ has been a BIG help to us. We have not tried to drill down to the Informatica session-level of detail, just stayed with running workflows. The session-level logic seemed complicated.
Michael Scocca | TrustRadius Reviewer

Laserfiche

Laserfiche is perfect for businesses that need a place to appropriately store their documents digitally and want an environment to grow from. Adding Laserfiche Forms helps grow a business' ability to process their work and reach their customers easier. Laserfiche could be used for all sizes of businesses but may not be as worth it for very small businesses.
Angela Jordan | TrustRadius Reviewer

Feature Rating Comparison

Workload Automation

ActiveBatch Workload Automation
5.9
Laserfiche
Multi-platform scheduling
ActiveBatch Workload Automation
5.1
Laserfiche
Central monitoring
ActiveBatch Workload Automation
5.1
Laserfiche
Logging
ActiveBatch Workload Automation
7.1
Laserfiche
Alerts and notifications
ActiveBatch Workload Automation
5.1
Laserfiche
Analysis and visualization
ActiveBatch Workload Automation
8.0
Laserfiche
Application integration
ActiveBatch Workload Automation
5.1
Laserfiche

Enterprise Content Management

ActiveBatch Workload Automation
Laserfiche
8.8
Content capture & imaging
ActiveBatch Workload Automation
Laserfiche
9.3
File sync, storage & archiving
ActiveBatch Workload Automation
Laserfiche
9.4
Document management
ActiveBatch Workload Automation
Laserfiche
9.5
Records management
ActiveBatch Workload Automation
Laserfiche
9.5
Content search & retrieval
ActiveBatch Workload Automation
Laserfiche
8.7
Enterprise content collaboration
ActiveBatch Workload Automation
Laserfiche
8.1
Content publishing & creation
ActiveBatch Workload Automation
Laserfiche
8.4
Security, risk management & information governance
ActiveBatch Workload Automation
Laserfiche
9.1
Contract lifecycle management
ActiveBatch Workload Automation
Laserfiche
8.0
Automated workflows
ActiveBatch Workload Automation
Laserfiche
9.1
Mobile support
ActiveBatch Workload Automation
Laserfiche
8.4
Integration
ActiveBatch Workload Automation
Laserfiche
8.1

Pros

ActiveBatch Workload Automation

  • File management - moving, archiving, and folder cleanup are a drag-and-drop breeze. The visual representation of file management steps includes date/time filtering, file/folder/both specification, and recursion all in an easy and intuitive unit.
  • FTP/SFTP/FTPS - while one must still write the FTP scripts, the interface simplifies much of the infrastructure, allowing the developer to encapsulate the script text in a graphical package that is easy and intuitive.
  • PowerShell integration - for anything that isn't easy in ActiveBatch's GUI, simply drop in a PowerShell step and write the task in PoSh - anything returned from PoSh can then be used by the following steps.
Grady Patterson | TrustRadius Reviewer

Laserfiche

  • Electronic content management- it provides backup, versioning, access controls, retention policies, powerful search, metadata, and routing. It provides several facilities for importing scanning documents including OCR.
  • Business Process Automation via workflow. Built on Microsoft WWF technology, Laserfiche provides a developer studio (designer) for rapid, visual development. It contains dozens of pre-built objects to accomplish numerous tasks, including document routing, rules, and web API integrations.
  • Electronic Forms- an easy to use interface for creating input forms which can be routed, saved to the repository, and integrated into a workflow.
  • Robotic Process Automation- Laserfiche has put an emphasis on developing their RPA solution to be a serious player in this space. Their RPA bots can be easily integrated into business process automation (BPAs).
Anonymous | TrustRadius Reviewer

Cons

ActiveBatch Workload Automation

  • While I like being able to reuse scheduling objects and the like, more work needs to be done to help one not reinvent the same scheduling object without realizing it and to then find scheduling objects that have similar schedules even if they are worded slightly differently than what I'm expecting. It needs to be "smarter". It was easy to accumulate a pool of scheduling objects that while named differently, had exactly the same schedule. It was also hard to sift through to find the little differences between similarly named scheduling objects.
  • The logger had a clean enough interface but it could be more legible and offer contextual help to describe the messages one is reading. I remember trying to read black text on a medium gray background with Courier size 10-11 font. Not so easy to read quickly and to parse through the relevant parts. I think some selective color coding would be good and links to message definitions or any form of further information would be nice. Maybe the ability to export the log file to various formats would also be helpful.
  • I don't remember a dashboard that at a glance on the top level would highlight what jobs failed completely and which jobs might have warnings or non-critical errors. I got emails because I defined to get them. Maybe again if there was a way to color-code the type of error would be good nice-to-have.
Anonymous | TrustRadius Reviewer

Laserfiche

  • Quick Fields, the tool for automatically importing and processing scans by Zone OCR, is primitive and out of date. The user interface is terrible, and the program can behave in unexpected ways. The OCR module from Nuance has a high error rate.
  • Security and access rights are finely grained, and quite powerful, but there isn't a way to get a report of access rights and where they've been set. If a document repository is very large, and was not properly planned out and documented, untangling user rights issues can be a real mess.
  • Most of the modules are intuitive and easy to use. This is a double-edged sword. Forms and workflows are quick and easy to create, but it's possible for a non-programmer to create a workflow or forms process with hundreds of copy-pastes of the same activities where someone with some practical programming experience will create a loop of a dozen activities.
Glen Murie | TrustRadius Reviewer

Likelihood to Renew

ActiveBatch Workload Automation

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 8.6
Based on 16 answers
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
Judy Nie | TrustRadius Reviewer

Usability

ActiveBatch Workload Automation

ActiveBatch Workload Automation 6.3
Based on 3 answers
ActiveBatch's usability is where it shines. It is pretty straight-forward to learn and administer. Our engineers like it because you can use a GUI to manage it or leverage the command line & api's. You can also create templates or clone existing "jobs" so you don't have to recreate the wheel. It is easy to chain jobs together to make them run in a specific sequence as well.
Mark McCully | TrustRadius Reviewer

Laserfiche

Laserfiche 10.0
Based on 6 answers
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
Ramsey Oklah | TrustRadius Reviewer

Reliability and Availability

ActiveBatch Workload Automation

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 2 answers
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
Tim Nolan | TrustRadius Reviewer

Performance

ActiveBatch Workload Automation

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 9.0
Based on 1 answer
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
Anonymous | TrustRadius Reviewer

Support Rating

ActiveBatch Workload Automation

ActiveBatch Workload Automation 4.0
Based on 2 answers
We have been pretty happy with ActiveBatch support so far. Luckily, we have not had any major issues with it - so we haven't logged a lot of support tickets. The response time to tickets is about average and the level of expertise of the support engineers seems about average as well. Our sales team has been helpful in getting faster responses when necessary as well.
Mark McCully | TrustRadius Reviewer

Laserfiche

Laserfiche 9.5
Based on 10 answers
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
Alexa Siebert | TrustRadius Reviewer

Online Training

ActiveBatch Workload Automation

No score
No answers yet
No answers on this topic

Laserfiche

Laserfiche 10.0
Based on 1 answer
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit.Courseware is well written and presented in an easy to follow and understand format.
Sheree Montgomery | TrustRadius Reviewer

Alternatives Considered

ActiveBatch Workload Automation

We looked at several other workload automation solutions and hands down we all looked at each other after seeing the demo and we all understood the genius of the application. To be honest we were all stunned and talked about it for weeks afterward. It didn't even compare to the other platforms we had demos of. We knew instinctively that this was the one.
Steve Schneider | TrustRadius Reviewer

Laserfiche

Laserfiche is the leader in the ECM industry, and I believe will stand toe to toe with any competitor on the market. Not only is it on of the most advanced systems for an enterprise wide solution, but the cost is also very competitive. I also do not believe there is any competitor with an integrated forms module.
Mark Ellickson | TrustRadius Reviewer

Return on Investment

ActiveBatch Workload Automation

  • ActiveBatch [Workload Automation] has increased our nightly processing stability exponentially. Our prior automation software was unreliable and often failed without explanation. Since moving to ActiveBatch [Workload Automation] we have had incredible stability, and any nightly processing errors that happen now are attributed to a cause other than automation. It's the most reliable software we currently use at our company.
Anonymous | TrustRadius Reviewer

Laserfiche

  • Better customer service- if it's in laserfiche you can reproduce a document immediately.
  • Better use of office space as my old fashioned file cabinets that used to take up wall space have decreased in size as I use my Laserfiche filing system instead. Only when necessary is a 'hard copy' kept in a file cabinet such as legal documents, original certificates, permits, etc.
  • Employee empowerment- staff can research a particular subject by reviewing the files in laserfiche. Reading/skimming several pages is easier and you don't clutter your desk with old, dusty manila folders!
Sheila Cruz | TrustRadius Reviewer

Screenshots

ActiveBatch Workload Automation

Pricing Details

ActiveBatch Workload Automation

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ActiveBatch Workload Automation Editions & Modules

Additional Pricing Details

Laserfiche

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Laserfiche Editions & Modules

Edition
Subscription$50.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveBatch Workload Automation
4.6
Laserfiche
8.3

Likelihood to Renew

ActiveBatch Workload Automation
Laserfiche
8.6

Usability

ActiveBatch Workload Automation
6.3
Laserfiche
10.0

Reliability and Availability

ActiveBatch Workload Automation
Laserfiche
10.0

Performance

ActiveBatch Workload Automation
Laserfiche
9.0

Support Rating

ActiveBatch Workload Automation
4.0
Laserfiche
9.5

Online Training

ActiveBatch Workload Automation
Laserfiche
10.0

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