Acumatica vs. Aptean Intuitive ERP

Acumatica works well for medium to large businesses with strong accounting procedures in place, it is a program for those companies that have outgrown Sage50 or QuickBooks Desktop and need to take their Finance software to the next level. The added complexity and some of the restrictions that come with robust finance software would likely be a burden on smaller organizations. Being an Acumatica Construction user, the Construction version specifically is well suited to any construction company that wants to take the leap to digitizing their construction processes.

Incentivized

If you have a programmer and are willing to let them learn the system and want software to function the way you run your business this may work well. If you do not have a programmer on staff and are willing to change your business to match the software but think in the future you may wish to modify your ERP software this may work out well. If you want something you can modify quickly this is not a good choice. If you do not wish to modify the code nor your business practices an evaluation would be required. It does allow substantial modifications, but there are areas it may not fit with your business so well. It is possible that Intuitive may happen to make the options you require available in the future.

Incentivized

• Ease of dragging documents into transactions has made our office paper free
• Use of Excel to export any detail that we need, particularly to reconcile balance sheet accounts
• The cloud environment is sooo wonderful! Coming out of the pandemic we value the cloud environment.

Incentivized

• Easy to Use
• Low Maintenance
• Flexible and modifiable

Incentivized

• We often run into strange one-off glitches that cause a Sales Order or invoice to miscalculate and provide inaccurate order totals.
• The return process in terms of a PO return receipt can be quite confusing, as when linked to a drop ship PO it does not re-open the sales order by itself.

Incentivized

• Documentation. The design of en extensible system works well once you figure it out. Some things can be tricky and time consuming.
• They provide no support for customizations. I can understand not wanting to help write specific custom code, but they refuse to even tell anyone what a method on a base class does unless you pay them $200 an hour.
• Their proprietary design can cause modifications to take longer. If you use one of their forms you can not load it, you must call their launch function and put you code in the "Execute" method. If they were more standardized the documentation issue would not be so bad.

Incentivized

Acumatica has lots of potential for our company. I can see where our company will be in the next coming year or two as we start utilizing all of the features that Acumatica has

Incentivized

We have a lot invested in this from user education to customizations. It would be hard to justify the cost for changing.

Incentivized

We have users of all levels and it works well for any user, the user interface is very easy to get used to and the screen feedback and delivery is very well done. We have many users using this product all day every day and all levels have become very accustomed to its ease of use.

Incentivized

We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.

Incentivized

our partner was an subject matter expert

Incentivized

our partner created great online training

Incentivized

lots of bumps in getting work processes mapped out. a bunch of customizations were needed.

Incentivized

We selected Acumatica based on the licensing model. We also selected Acumatica based on the flexibility. We also selected Acumatica based on recommendations from our VAR. We liked the overall TCO of Acumatica vs other ERP systems. We also liked the fact that it was able to do the inter company accounting necessary for our business.

Incentivized

We select Aptean 19 years ago, most of the other SMB packages back then no longer exist. While we have discussed whether to consider other ERP systems here an there over the years we have always come back to the fact that our existing ERP system is well established and easy enough to maintain, and is cost effective

Incentivized

• We were able to successfully navigate the pandemic due to the fact that it is cloud based.
• We were able to determine that customers who told us to not call again, often bought from us.
• Employee morale was very high as everyone in the company had access to the data that tracked our first year of profitability in years.

Incentivized

• Runs well without a ton of support
• One server license required for site, can run several businesses
• Concurrent licensing keeps costs down for global business

Incentivized