Overall Satisfaction with Acumatica
We manage inventory, create and process service orders, Contract management. We are interested in using the Calendar as well for Installation purposes.
- Dashboard Reporting and drill down
- Filters and Silo of reports
- Image recording of quotes, ease of use to send via DocuSign... looking at integration, however
- MSA, invoicing and Quote adjustments
- I was going to advise on UI... however I just saw the keynote updates... I'm looking forward to that
- Formatting of Dashboard and chart series
- Addition of chart goal metrics to show alongside the live data
- Easy to teach others to use
- Not really using Employee management as much as we'd like
- ROI on the time it takes to close the month
4-6 months
Quote image saving, reconciliation
I use the backend, API
- Sugar Sell (SugarCRM)
Not even fair to compare... The reduction of duplication of code and API ease of use for development is fantastic.
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
No
Would you buy Acumatica again?
Yes
Acumatica Feature Ratings
Evaluating Acumatica and Competitors
Yes - The problems we had with the previous system were duplicate code/backend processes that wasted lots of time and caused issues.
- Cloud Solutions
- Scalability
Scalability, due to the fact that we are scaling as more customers are being found, sales team expanded.
Attended more conferences and spoken to more VARS