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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    Adobe Audience Manager

    Score8.2 out of 10
    N/AAdobe Audience Manager is a data management platform (DMP) that is integrated into the Adobe Marketing Cloud.N/A
    Pricing
    Adobe Acrobat SignAdobe Audience Manager
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe Acrobat SignAdobe Audience Manager
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$34.99 license per monthNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe Acrobat SignAdobe Audience Manager
    Considered Both Products
    Adobe
    No answer on this topic
    Adobe
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    177 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    150 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    175 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    100%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    133 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Adobe Acrobat SignAdobe Audience Manager
    Data Collection
    Comparison of Data Collection features of Adobe Acrobat Sign and Adobe Audience Manager
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    Adobe Audience Manager
    8.6
    16 Ratings
    5% above category average
    Collection of first-party data00 Ratings8.116 Ratings
    Collection of third-party data00 Ratings8.116 Ratings
    Access to Third-party Data Providers00 Ratings9.616 Ratings
    Data Classification
    Comparison of Data Classification features of Adobe Acrobat Sign and Adobe Audience Manager
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    Adobe Audience Manager
    7.3
    16 Ratings
    12% below category average
    Audience taxonomy00 Ratings7.916 Ratings
    Tag Management00 Ratings6.215 Ratings
    Data Analysis Dashboard00 Ratings7.816 Ratings
    Ad Network Integration
    Comparison of Ad Network Integration features of Adobe Acrobat Sign and Adobe Audience Manager
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    Adobe Audience Manager
    8.9
    16 Ratings
    11% above category average
    Data Transfer00 Ratings8.916 Ratings
    DSP integration00 Ratings8.815 Ratings
    DMP Analytics
    Comparison of DMP Analytics features of Adobe Acrobat Sign and Adobe Audience Manager
    Feature
    Adobe Acrobat Sign
    -
    Ratings
    Adobe Audience Manager
    6.8
    16 Ratings
    14% below category average
    Campaign Analytics00 Ratings5.516 Ratings
    Audience Analytics00 Ratings8.116 Ratings
    Best Alternatives
    Adobe Acrobat SignAdobe Audience Manager
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Lotame
    Score8.8 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignAdobe Audience Manager
    Likelihood to Recommend
    2.9
    (228 ratings)
    8.1
    (16 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    -
    (0 ratings)
    Usability
    1.8
    (194 ratings)
    8.5
    (10 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (164 ratings)
    7.8
    (10 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Acrobat SignAdobe Audience Manager
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    Adobe
    If you are already using multiple other pieces of the Adobe Experience Cloud stack, adobe audience manager is an easy choice. It allows for quick and easy data activation for your first and potentially brokered 2nd party data. However this product will likely be absorbed into the adobe experience platform (AEP) soon. In the end I would wait to see where adobe is truly headed with this product before investing heavily without additional heavy adobe investments.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    Adobe
    • We are able to generate reports that provide valuable insights into potential customer behavior, allowing us to better focus our marketing efforts.
    • By allowing us to understand who are key audiences are and how they overlap with other brands and products, AAM allows us to get a fuller picture of how we should target our audience.
    • Reporting in AAM is wonderful in that it is easy to understand and exportable. The use of graphics and updates make it easier to share insights with various team members--even those with minimum experience in marketing and analytics.
    Incentivized
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    Adobe
    • Biggest challenge we faced is teaching the use of it to our employees how to use it. The UI Should be easy and to understand for all fields.
    • The AdWords integration is not easy to do.
    • UI is sometimes slow and doesn't load Analyticals for more than 24 hours.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    Adobe
    No answers on this topic
    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
    Read full review
    Adobe
    Overall usability is great, as are most of Adobe's software. Maybe a UI refresh could make it a bit easier to do advanced functions or reporting but, overall, it works very well. This is something you take for granted with Adobe solutions because when you try another vendor you realize how bad it can be.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
    Read full review
    Adobe
    No answers on this topic
    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
    Read full review
    Adobe
    No answers on this topic
    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
    Read full review
    Adobe
    AAM has good support, but the support is not as available, due to waiting time and queue. The instructions presented are available, but it navigation is not easy between pages. However, instructions are usually direct and straightforward, but any underlying thoughts or questions won’t be easily answered without support from their service.
    Incentivized
    Read full review
    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
    Read full review
    Adobe
    No answers on this topic
    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
    Read full review
    Adobe
    No answers on this topic
    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
    Read full review
    Adobe
    I personally like the Adobe Audience Manager interface and it's easier to use for beginners. It also has some features that Google does not, nor do its other competitors. It is worth the money and time spent, overall. I feel like it gives a bigger and more in-depth picture to our company's audience than other programs.
    Incentivized
    Read full review
    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
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    Adobe
    No answers on this topic
    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
    Read full review
    Adobe
    • Overall a Positive Return for Business who go All in on the Adobe Stack
    • Solid work for brokering and anonymously sharing data between first and second parties
    • The death of TRUE 3rd party data has lessened the effectiveness of all DMPs
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.