Adobe Acrobat vs. M‑Files

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$12.99
per month
M‑Files
Score 9.2 out of 10
N/A
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate security and compliance. The vendor's value proposition: EASE OF USE: M-Files increases productivity and improves work quality by making…N/A
Pricing
Adobe AcrobatM‑Files
Editions & Modules
Acrobat Standard for Individuals
$12.99
per month
Acrobat Standard for teams
$14.99
per month per user
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$22.19
per month per user
Acrobat for Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Adobe AcrobatM‑Files
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatM‑Files
Considered Both Products
Adobe Acrobat
Chose Adobe Acrobat
Adobe Acrobat is an integrated tool, which captures open/view, edit and sign/stamp features all together in a single software without adds or advertisements. When cloud feature is added then it becomes an essential tool for the office work. Mobile version is a good plus to …
M‑Files

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Adobe AcrobatM‑Files
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.6 out of 10
MSB Docs
MSB Docs
Score 9.6 out of 10
Enterprises
Kofax Capture
Kofax Capture
Score 5.6 out of 10
Kofax Capture
Kofax Capture
Score 5.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe AcrobatM‑Files
Likelihood to Recommend
8.9
(474 ratings)
9.8
(68 ratings)
Likelihood to Renew
10.0
(11 ratings)
9.9
(15 ratings)
Usability
8.6
(232 ratings)
8.2
(12 ratings)
Availability
10.0
(2 ratings)
9.1
(3 ratings)
Performance
9.9
(7 ratings)
9.1
(2 ratings)
Support Rating
8.1
(52 ratings)
8.0
(11 ratings)
Online Training
9.0
(1 ratings)
9.1
(2 ratings)
Implementation Rating
7.5
(4 ratings)
8.2
(8 ratings)
Configurability
-
(0 ratings)
9.6
(2 ratings)
Ease of integration
10.0
(6 ratings)
-
(0 ratings)
Product Scalability
9.7
(2 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.0
(3 ratings)
User Testimonials
Adobe AcrobatM‑Files
Likelihood to Recommend
Adobe
If your organization uses PDFs frequently, then Adobe Acrobat feels like must-have. I could not imagine our organization not using it. The ability to create, organize, and edit PDFs easily and intuitively are the main reasons my organization uses it. The other additional functions and features are "nice to haves", but ultimately, don't impact our day-to-day
Read full review
M‑Files
M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.
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Pros
Adobe
  • Easy to understand- the program has a very intuitive layout that is great for people who doesn't use the product very much
  • Includes all features you might need. There are many features I didn't even think we would need that they have included.
  • They have a very recognizable name so my clients feel they can trust what they are being asked to open/sign since the Adobe name is next to it.
Read full review
M‑Files
  • Reliable: Our M-Files system has only gone down one time (for a very short period of time) at the beginning of the two years that we have been with M-Files. Our previous vendor's system had so many downtimes that our IT Department had to assign an associate to work with me for sending out notifications to associates etc. With our last vendor, one day I came to work and only 60 of the 260 consent for surgery forms were available to our end users although they were visible to me as the Administrator but weren't showing up for the end-users!
  • Our M-Files system was created for us. It was created by working with developers to only have on our system what we required, and I must say, there were so many extra features that M-Files offered in our program that weren't available with our previous vendor. As mentioned previously, we can have two policies or forms visible to the end-user so one can be listed as "draft" or "training only" so our end users can read and use for training as we get ready to roll out a new medical record system. I can also preload policies and leave them in the working stage until they are approved and go back and publish them the day they are approved. The list goes on with so many great features.
  • Our end users would say the greatest asset of this product is the search function. It's amazing how fast it is. There are many ways to search out a form or policy which makes it a true asset for our associates.
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Cons
Adobe
  • It would be good if Adobe Acrobat could utilize less system resources. I have had crashes due to memory and CPU load this week
  • Quicker load times from a cold launch
  • Easier collaborative commenting for offline documents - knowing where and who wrote what
  • Ensuring documents don't have issues where text cannot be copied before publishing
Read full review
M‑Files
  • If you are new to Electronic Document Management, this can be a really difficult product to roll out. Since it is infinitely versatile, there are infinite ways to configure it wrong. I highly recommend the M-Files admin training offered by M-Files as it will set you in the right direction.
  • Many options are paid add-ons. So while you are not paying for what you don't need, many great features will come at a cost.
  • If you don't have a technical person on staff, this will be tricky to maintain. Not impossible. If your processes do not change, once setup it will be fine.
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Likelihood to Renew
Adobe
I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
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M‑Files
M-files meets our almost all needs, we dont have other option to replace m-files. it saves lots, like Hardware because of Vault Feature means we can create many vaults (mini-servers) in m-files in other solutions we need more hardware for more installations.
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Usability
Adobe
My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
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M‑Files
It is a powerful system that can locate content fast and effectively. The system takes quite some time to setup initially. It can be hard for M-Files support to know how businesses operate and how they want to use the system in a way that works for them. The customization makes it great for companies to cater to their own needs. Once the system is set up in a way that makes sense for the business, the user experience is positive. There is room for improvement in the notifications, workflow, and support areas.
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Reliability and Availability
Adobe
Pretty much always there for my business and personal needs.
Read full review
M‑Files
always there.
Read full review
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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M‑Files
I noticed some lagging with the integration with Microsoft Office but not so much that I would not use it. It has gotten better with updates. to be fair the issues were when Office 2013 first came out.
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Support Rating
Adobe
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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M‑Files
Usually when I need help from them I got support and it was very good and focused to solve my problem. I didn't have so many problems, but when used it worked. I just would like to have a support in my native language, but I can understand that sometimes is hard for the companies.
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In-Person Training
Adobe
No answers on this topic
M‑Files
We had online conference call training with a recording to use later as needed
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Online Training
Adobe
Answered basic questions.
Read full review
M‑Files
They answer all questions and record your training for later use.
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Implementation Rating
Adobe
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
Read full review
M‑Files
The key insight is that the most important thing is to have a open mind. The application is easy to use, but if you have a company with different views and it is not aligned could be a huge problem. So the company transformation is required together with the application. Ensure to use as much as possible the capabilities of the application helps to have best ROI.
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Alternatives Considered
Adobe
There really is no comparison. Although we use other PDF programs, we mainly utilize Adobe. Not only because we find it to be a better program but also because everyone is more familiar with it. However, the other products are implemented for various reasons, such as a feature or 2 that we find necessary to use at times.
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M‑Files
The customization ability seemed to be a level above and easy to navigate and available options are constantly being reinvented. We have used OnBase for years and now desire to move away from this option for a number of reasons.
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Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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M‑Files
do so much more than we need but has all the stuff we do need.
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Return on Investment
Adobe
  • Adobe Acrobat has improved the security of our documents, resulting in less risk, as protecting documents is essential to ensure compliance with privacy laws.
  • It saves our company money, as the product makes it easier for our employees to complete their jobs.
  • The product assists our employees with providing quality work product.
Read full review
M‑Files
  • M-Files allows us to track important milestones and expiration dates. We are now able to easily track revisions to contracts with community partners and record comments and history in one place.
  • We are able to track all contracts that come through our District and to create monthly reports to present to our Board.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

M‑Files Screenshots

Screenshot of M-Files - SearchScreenshot of M-Files - Profile openScreenshot of M-Files - PermissionsScreenshot of M-Files - Process mapsScreenshot of M-Files - Pinned items