Adobe Acrobat vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.9 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$12.99
per month
SugarSync
Score 4.5 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.50
per month
Pricing
Adobe AcrobatSugarSync
Editions & Modules
Acrobat Standard for Individuals
$12.99
per month
Acrobat Standard for teams
$14.99
per month per user
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$22.19
per month per user
Acrobat for Enterprise
Contact sales team
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
Adobe AcrobatSugarSync
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe AcrobatSugarSync
Top Pros
Top Cons
Features
Adobe AcrobatSugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Adobe Acrobat
-
Ratings
SugarSync
9.4
8 Ratings
11% above category average
Versioning00 Ratings8.06 Ratings
Video files00 Ratings9.05 Ratings
Audio files00 Ratings10.05 Ratings
Document collaboration00 Ratings10.07 Ratings
Access control00 Ratings10.08 Ratings
File search00 Ratings9.08 Ratings
Device sync00 Ratings10.08 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Adobe Acrobat
-
Ratings
SugarSync
9.7
8 Ratings
11% above category average
User and role management00 Ratings10.07 Ratings
File organization00 Ratings9.08 Ratings
Device management00 Ratings10.08 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Adobe Acrobat
-
Ratings
SugarSync
10.0
8 Ratings
16% above category average
Performance00 Ratings10.08 Ratings
Reliability00 Ratings10.08 Ratings
Storage Reports00 Ratings10.06 Ratings
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Adobe AcrobatSugarSync
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MSB Docs
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Score 9.4 out of 10
Druva Security Cloud
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Score 9.7 out of 10
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Score 9.4 out of 10
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Score 9.7 out of 10
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User Ratings
Adobe AcrobatSugarSync
Likelihood to Recommend
9.0
(545 ratings)
10.0
(10 ratings)
Likelihood to Renew
9.7
(27 ratings)
9.0
(3 ratings)
Usability
8.9
(238 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.8
(8 ratings)
-
(0 ratings)
Support Rating
8.1
(57 ratings)
10.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.2
(10 ratings)
-
(0 ratings)
Configurability
8.5
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(8 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
-
(0 ratings)
Vendor pre-sale
5.5
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe AcrobatSugarSync
Likelihood to Recommend
Adobe
In Human Resources, hiring new employees has many steps that can easily be forgotten about. Adobe Acrobat is a tool to make onboarding not only easier, but more efficient, and a great way to keep record of all pre-employment requirements. When hiring a candidate quickly, there is not always time for in-person onboarding. You can send policies and agreements out for signature using Adobe Acrobat. It is easy for the recipient to navigate, and they are able to keep a record for themselves. All changes are time-stamped, making for great record keeping and capturing of this process.
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Ziff Davis Inc
When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
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Pros
Adobe
  • The edit PDF tool is a game changer for our business. There is no other tool that is as easy to use for small, quick PDF edits.
  • Adobe Acrobat makes adding, deleting, and combining PDFs very simple and seamless.
  • The comment tools, and the function to share for my comments with my colleagues, makes it easy to collaborate with my team on the same PDF document.
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Ziff Davis Inc
  • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
  • Works in the background - although this is true for all
  • You can share with others - including those who do not use SugarSync
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Cons
Adobe
  • When editing text, it can sometimes get a little tricky getting paragraphs to line back up if too much is added
  • Paragraph grouping needs to be a little better when editing. Often times sentences with be split into two separate text blocks
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Ziff Davis Inc
  • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
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Likelihood to Renew
Adobe
I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
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Ziff Davis Inc
1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
Adobe
My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
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Ziff Davis Inc
No answers on this topic
Reliability and Availability
Adobe
The software is readily available and rarely has application errors.
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Ziff Davis Inc
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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Ziff Davis Inc
No answers on this topic
Support Rating
Adobe
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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Ziff Davis Inc
Customer service is amazing, they are always fast to respond and very helpful.
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Online Training
Adobe
Easy to follow and understand
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Ziff Davis Inc
No answers on this topic
Implementation Rating
Adobe
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
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Ziff Davis Inc
No answers on this topic
Alternatives Considered
Adobe
There really is no comparison. Although we use other PDF programs, we mainly utilize Adobe. Not only because we find it to be a better program but also because everyone is more familiar with it. However, the other products are implemented for various reasons, such as a feature or 2 that we find necessary to use at times.
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Ziff Davis Inc
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
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Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
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Ziff Davis Inc
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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Ziff Davis Inc
No answers on this topic
Return on Investment
Adobe
  • Savings of time trying to format documents correctly; PDFs hold their format.
  • Ease of transfer for print-ready or larger file types.
  • It has empowered multiple "non-designer" users to manipulate PDFs in minor ways, saving our design team time and allowing them to use their resources/time on other, more complex projects.
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Ziff Davis Inc
  • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
  • We achieved faster project collaboration with SugarSync.
Read full review
ScreenShots

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.