What users are saying about

Adobe Connect

281 Ratings
Score 7.5 out of 101

RingCentral Meetings

10 Ratings
Score 8.3 out of 101

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Likelihood to Recommend

Adobe Connect

If communicating with 30-90 agents in the virtual world, Adobe Connect definitely allows for the communication in a simplified environment. For example, f you have 30 agents taking calls, this program offers a way for agents to communicate. If questions are needed answered, the hosts have the ability to pose those questions and get answers from the group. In a smaller group, this may be a bit of overkill and may not be needed. Large groups of 75-100 would create and environment that is less appropriate as there are to many people asking questions and not receiving answers. This amount of people in one room may get lost in the confusion.
Shauna Stermer profile photo

RingCentral Meetings

If you use RingCentral already like us, it's a no-brainer to use. I have seen no other reason to purchase any other meeting tool. If we didn't use RingCentral phones and got the meeting app free, I would still research other alternatives that might be a better price. As I mentioned, this app is based on "zoom" meetings, and so are many other options.
Justin Bongard profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.5
RingCentral Meetings
8.3
High quality audio
Adobe Connect
7.9
RingCentral Meetings
8.0
High quality video
Adobe Connect
7.0
RingCentral Meetings
9.0
Low bandwidth requirements
Adobe Connect
5.4
RingCentral Meetings
8.3
Mobile support
Adobe Connect
5.7
RingCentral Meetings
8.0

Screen Sharing

Adobe Connect
8.8
RingCentral Meetings
8.3
Desktop sharing
Adobe Connect
8.8
RingCentral Meetings
9.4
Whiteboards
Adobe Connect
8.8
RingCentral Meetings
7.2

Online Meetings / Events

Adobe Connect
8.0
RingCentral Meetings
8.3
Calendar integration
Adobe Connect
7.9
RingCentral Meetings
7.2
Meeting initiation
Adobe Connect
7.6
RingCentral Meetings
8.0
Integrates with social media
Adobe Connect
7.0
RingCentral Meetings
Record meetings / events
Adobe Connect
8.5
RingCentral Meetings
9.0
Slideshows
Adobe Connect
8.9
RingCentral Meetings
9.1

Online Events Collaboration

Adobe Connect
9.1
RingCentral Meetings
8.7
Live chat
Adobe Connect
9.2
RingCentral Meetings
8.7
Audience polling
Adobe Connect
9.7
RingCentral Meetings
Q&A
Adobe Connect
8.6
RingCentral Meetings

Online Events Security

Adobe Connect
8.6
RingCentral Meetings
7.1
User authentication
Adobe Connect
8.4
RingCentral Meetings
8.0
Participant roles & permissions
Adobe Connect
8.3
RingCentral Meetings
6.2
Confidential attendee list
Adobe Connect
9.2
RingCentral Meetings
7.0

Pros

  • Immediate communication within a secure environment between the host, or hosts, and attendees is a major benefit of Adobe Connect.
  • The ability to screen share is second to none and can be done immediately in the current session, or if the host pulls an attendee, or attendees, to a Break Out.
  • File sharing when those important files come through that require notification to a group as a whole is also something Adobe Connect does well.
  • Finally, the ability to post polls, create a white board for interaction with employees, and other items are just some of the benefits of Adobe Connect
Shauna Stermer profile photo
  • Very reliable. It never breaks on any of our devices
  • Call quality is always fine
  • Installation is quick for guests joining the meeting
  • It connects to Outlook and Google calendar so it's easy to add invites from within the applications.
Justin Bongard profile photo

Cons

  • Upload of Presentations: There seems to be a problem with the uploading of PowerPoint presentations at times. This results in multiple test, converting into PDFs, changing it up for the best results. This is because there are times when the images are lost, slides are missing or other small things.
  • Sound Issues: There have been instances where our out-of-house guest speaker has not been able to hear us (being the host). This resulted in a lot of typing back and forth between people. Also, there are times when there the is a lot of echoing in the room, so testing is absolutely recommended.
  • Reporting on Attendees: There should be a way to ensure that all email address are collected to show to the host who attended. At times, participants use fake name, abbreviations, and so forth. So this means that it can be very time consuming to review at the end. Plus, we use Marketo for the follow-up activities and Adobe does not transmit the right statuses, so this requires a manual fix at times. More time being taken.
  • New release of product features: It has taken a long time to get video recordings to be converted into MP4, which now can be done.
Bjørn Erik Ekstrøm profile photo
  • It's just like many other zoom-based meeting tools. They are all based on this single technology that is just rebranded
  • Other zoom-based meeting tools might be cheaper or offer other things you might want
  • Nothing negative about this meeting tool. I really do like it and there is no reason to not use it since we get it free with our RingCentral phone accounts.
Justin Bongard profile photo

Likelihood to Renew

Adobe Connect10.0
Based on 27 answers
It has become an integral part of our business. It's used on a daily basis
Zach Wasson profile photo
RingCentral Meetings9.1
Based on 1 answer
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Justin Bongard profile photo

Usability

Adobe Connect9.0
Based on 5 answers
I like the interface, especially for someone using Adobe products. The continuity across softwares helps with functionality.
No photo available
RingCentral Meetings7.3
Based on 1 answer
Probably could be a little easier and friendlier to use but it's definitely not needlessly complex. It could just use a little more investment in refining the UI instead of adding fancy features.
Justin Bongard profile photo

Support

Adobe Connect7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Adobe Connect7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Connect7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

We looked at GoToMeeting and WebEx, and for our size and the number of sessions we do, they did not make as much sense financially. Although Adobe Connect may seem like it requires a lot of money up front, the others make up for it in the end because of additional charges for meetings over a certain size, etc. We also preferred the interface of Adobe Connect as well as the high-quality recordings and server storage.
No photo available
I see no reason to go with GoToMeeting because you can't bundle it with anything else. Skype for business comes with some versions of Office 365, and that might make a suitable replacement for RingCentral meetings if you already need that level of office. I would personally choose any meeting service that comes bundled with some other service I'm already using.
Justin Bongard profile photo

Return on Investment

  • Positive: Creation of Video Catalogue for existing customers.
  • Helps customer retention through nurturing and providing of content that is easily catalogued.
  • Positive: Links for sales & customer service.
  • Rooms and layouts can be styled and cloned easily. This saves time and ensures that content is always available once it has been created. Definitely helps to add to the bottom line through the professionalism.
  • Negative: Use of some PowerPoint presentations and LeadGen webinars.
  • Some presentations fail and partially load for no apparent reason. Has meant that some webinars weren't as fluid as we liked and time lost to figure out the issues.
  • Negative: API with Marketo.
  • The syncing of information between AdobeConnect and Marketo is not entirely reliable. Of 100 leads, about 40 will synced, where the last 60 will have to be manually checked and converted. This means that a CSV file is pulled from Adobe and also from Marketo, where every signup is then cross verified manually. Extremely time consuming.
  • Negative: Can't use KeyNotes.
  • Means that some presentations have to be converted to ensure usage. Animations are lost and other design elements.
Bjørn Erik Ekstrøm profile photo
  • Since it came free with our phone service, it has saved us from purchasing anything else, so the ROI was certainly there
  • It was easy to deploy with a group policy rule to all computers, so it took minimal IT time
  • Since we already had VoIP accounts for all of our users, there was no other account to create.
Justin Bongard profile photo

Pricing Details

Adobe Connect

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

RingCentral Meetings

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details