What users are saying about
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Top Rated
296 Ratings
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27 Ratings

Adobe Connect

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Top Rated
296 Ratings
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Score 7.6 out of 101

Webex Events

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27 Ratings
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Score 6.6 out of 101

Likelihood to Recommend

Adobe Connect

Works great for webinars, meetings and break-out sessions in my opinion. These are the types of scenarios that I have tested, but the only problem would be the price in relation to services. Rooms can be customised to fit your needs too, so just keep that in-mind as this can prove to be very useful
Bjørn Erik Ekstrøm profile photo

Webex Events

WebEx is well suited for a no hassle way to do an online training or tutorial that requires users to learn about software or a website on the computer. WebEx is not really suited for a simple meeting that only requires voice (phone call). It is also not suited if participants need to share a mobile application from a mobile device.
Marcus Manderson profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Adobe Connect
6.6
Webex Events
8.1
High quality audio
Adobe Connect
7.7
Webex Events
8.8
High quality video
Adobe Connect
7.5
Webex Events
Low bandwidth requirements
Adobe Connect
5.6
Webex Events
Mobile support
Adobe Connect
5.5
Webex Events
7.3

Screen Sharing

Adobe Connect
8.2
Webex Events
Desktop sharing
Adobe Connect
8.1
Webex Events
Whiteboards
Adobe Connect
8.3
Webex Events

Online Meetings / Events

Adobe Connect
7.7
Webex Events
8.1
Calendar integration
Adobe Connect
7.6
Webex Events
8.1
Meeting initiation
Adobe Connect
7.5
Webex Events
Integrates with social media
Adobe Connect
6.8
Webex Events
Record meetings / events
Adobe Connect
8.3
Webex Events
7.0
Slideshows
Adobe Connect
8.2
Webex Events
8.9
Event registration
Adobe Connect
Webex Events
8.7

Online Events Collaboration

Adobe Connect
8.4
Webex Events
9.0
Live chat
Adobe Connect
8.5
Webex Events
Audience polling
Adobe Connect
8.6
Webex Events
8.9
Q&A
Adobe Connect
8.1
Webex Events
9.1

Online Events Security

Adobe Connect
8.1
Webex Events
8.7
User authentication
Adobe Connect
7.9
Webex Events
Participant roles & permissions
Adobe Connect
8.0
Webex Events
8.4
Confidential attendee list
Adobe Connect
8.5
Webex Events
9.0

Reporting & Analytics

Adobe Connect
Webex Events
7.4
Dashboards
Adobe Connect
Webex Events
7.2
Data exportability
Adobe Connect
Webex Events
7.5

Online Events Marketing

Adobe Connect
Webex Events
7.7
Branding options
Adobe Connect
Webex Events
5.8
Integration to Marketing Automation
Adobe Connect
Webex Events
9.6

Pros

Adobe Connect

  • Shared Templates in Adobe Connect help package content for convenient and consistent delivery of project and training materials.
  • Chat pods, poll pods, whiteboards and other features encourage interactivity beyond traditional lecture format.
  • Adobe Connect supports many file types, which enables you to pre-load several forms of multimedia for presentations, such as slides, images and video.
  • Breakout Rooms enable a project lead or trainer to engage with participants on an individual or small group basis.
Sean McCarty profile photo

Webex Events

  • Training - trusted platform for training purposes
  • Real-time - remote participants can provide real-time feedback via voice or chat
  • Interface - the interface is fairly simple and easy to understand for someone who has never used the platform before. The barrier to entry is relatively low.
Marcus Manderson profile photo

Cons

Adobe Connect

  • Slides and images can be pre-loaded and deployed easily, but we have noticed some buffering issues when attempting to show video as a pre-loaded file.
  • Shared Templates offer a great way to set up and save multiple pods and layouts, however, we have encountered some issues when attempting to set up and save Breakout Rooms in a Shared Template.
  • When demonstrating screen-share tutorials for software, some parts of the application do not always render correctly for the viewer. In our experience, this problem typically occurs with more complex, multi-window applications.
Sean McCarty profile photo

Webex Events

  • No way to customize the registration pages. The interface is not super modern or eye-catching.
  • Account management is abysmal. All of our questions about our invoices/request to update our subscription never get answered or get answered at a super slow rate. So far, our cases simply get passed from one agent to another, all of whom say they're not the right department to help with whatever issue we're having.
  • No cohesive account manager platform/website. We're unable to access old invoices due to the new upgrade to Cisco Commerce Express, which doesn't do much other than letting us view invoices or accept quotes.
No photo available

Likelihood to Renew

Adobe Connect

Adobe Connect 10.0
Based on 27 answers
While we are always open to an alternative that meets our needs, we plan to stick with Adobe Connect for the foreseeable future. The product continues to evolve as Adobe rolls out new versions and updates on a fairly frequent basis, and as a hosted customer we receive those updates automatically
No photo available

Webex Events

Webex Events 8.0
Based on 1 answer
It is a great and reliable platform
Marcus Manderson profile photo

Usability

Adobe Connect

Adobe Connect 9.0
Based on 5 answers
It allows me to do my job remotely w/o having to
visit clients Face to Face
No photo available

Webex Events

Webex Events 8.0
Based on 1 answer
It is a consistent and reliable platform.
Marcus Manderson profile photo

Reliability and Availability

Adobe Connect

Adobe Connect 5.5
Based on 1 answer
No answer on this topic is available.

Webex Events

Webex Events 10.0
Based on 1 answer
WebEx is available 24/7, as long as the user has a reliable internet connection and the WebEx servers are up (they are typically up when we need it).
Marcus Manderson profile photo

Performance

Adobe Connect

No score
No answers yet
No answers on this topic

Webex Events

Webex Events 10.0
Based on 1 answer
Fast, reliable, and consistent performance
Marcus Manderson profile photo

Support

Adobe Connect

Adobe Connect 7.0
Based on 2 answers
No isues and any issues seems to get resolved.
No photo available

Webex Events

Webex Events 8.0
Based on 1 answer
Support is great. Customer first attitude.
Marcus Manderson profile photo

Online Training

Adobe Connect

Adobe Connect 7.5
Based on 2 answers
The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
Erik Crawford profile photo

Webex Events

No score
No answers yet
No answers on this topic

Implementation

Adobe Connect

Adobe Connect 7.9
Based on 4 answers
Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
No photo available

Webex Events

Webex Events 8.0
Based on 1 answer
The implementation process was fairly simple and straightforward
Marcus Manderson profile photo

Alternatives Considered

Adobe Connect

Features and ease-of-use. Once you have used Adobe's platform with its ability to put any type of content in to the platform and have it be reflected exactly to any viewer, you know you have a winner.
Michael Smith profile photo

Webex Events

I use it because my company uses WebEx, however it isn't my most loved software available. It truly depends upon what you are endeavoring to get out of WebEx. In the event that you need a simple to use and easy to understand software, it is an awesome decision. I think it is awesome for large organizations, yet in the event that you are really hoping to stand out from the competition, you can find more customizable software.
Kristina Kadykeeva profile photo

Scalability

Adobe Connect

Adobe Connect 5.0
Based on 1 answer
No answer on this topic is available.

Webex Events

Webex Events 9.0
Based on 1 answer
The scalability is really easy
Marcus Manderson profile photo

Return on Investment

Adobe Connect

  • Flexibility - Every client's needs are different. When you are faced with a meeting that is as simple as slide sharing with audio, or as complex as a major general session with breakout rooms and the ability to view and interact on a wide range of devices, Connect has you covered.
  • Ease-Of-Use - With a simple interface that is easy to learn as well as easy to teach, it offers anyone with a wide variety of technological experience the ability to hold a meeting any time or anywhere.
  • Bottom Line - The gear required to actually host Adobe Connect can be as simple as a laptop or an iPad. You most likely already have everything you need to host a meeting at your home with very little setup required.
Michael Smith profile photo

Webex Events

  • General web conferencing is great for telecommuters. It's like a telephone call with the added value of screen sharing
  • WebEx produces reports of participants, alongside a log of the meeting and such. It likewise gives us a chance to send a thank you email afterwards. All things considered, it makes our life substantially less demanding.
Kristina Kadykeeva profile photo

Pricing Details

Adobe Connect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Webex Events

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison