Adobe Dynamic Tag Management (discontinued) vs. Adobe Real-Time Customer Data Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Dynamic Tag Management (discontinued)
Score 10.0 out of 10
N/A
Adobe Dynamic Tag Management (DTM) was a tool used by marketers to manage tags, and for collecting and distributing data across digital marketing systems. Adobe DTM is a legacy, and it will not receive feature updates. Adobe invites users to upgrade to Launch on the Adobe Experience Platform.N/A
Adobe Real-Time CDP
Score 8.3 out of 10
N/A
Adobe's Real-Time Customer Data Platform allows marketers to collect, normalize, and unify known and pseudonymous consumer and professional data into real-time profiles. These person or account-based profiles then power B2B, B2C, and hybrid customer experiences at scale.N/A
Pricing
Adobe Dynamic Tag Management (discontinued)Adobe Real-Time Customer Data Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adobe Dynamic Tag Management (discontinued)Adobe Real-Time CDP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsAdobe offers three tiers of Real-Time CDP tailored for any type of business wanting to power their customer experience management strategy with unified customer data. The Business-to-Consumer Edition is for B2C brands wanting to personalize experiences for consumers. The Business-to-Business Edition is for B2B brands wanting to personalize experiences for leads and accounts. The Business-to-Person Edition is for combined B2C and B2B brands wanting to personalize experiences for the same person across all lines of business.
More Pricing Information
Community Pulse
Adobe Dynamic Tag Management (discontinued)Adobe Real-Time Customer Data Platform
Features
Adobe Dynamic Tag Management (discontinued)Adobe Real-Time Customer Data Platform
Security
Comparison of Security features of Product A and Product B
Adobe Dynamic Tag Management (discontinued)
10.0
5 Ratings
20% above category average
Adobe Real-Time Customer Data Platform
-
Ratings
Role-based user permissions10.05 Ratings00 Ratings
Tag Management
Comparison of Tag Management features of Product A and Product B
Adobe Dynamic Tag Management (discontinued)
9.4
5 Ratings
15% above category average
Adobe Real-Time Customer Data Platform
7.6
20 Ratings
8% below category average
Tag library9.04 Ratings7.719 Ratings
Tag variable mapping10.05 Ratings00 Ratings
Ease of writing custom tags10.05 Ratings7.419 Ratings
Rules-driven tag execution9.05 Ratings7.819 Ratings
Tag performance monitoring10.04 Ratings7.517 Ratings
Page load times10.05 Ratings7.717 Ratings
Mobile app tagging10.04 Ratings7.517 Ratings
Library of JavaScript extensions7.12 Ratings00 Ratings
Data Management & Integrity
Comparison of Data Management & Integrity features of Product A and Product B
Adobe Dynamic Tag Management (discontinued)
7.6
4 Ratings
6% below category average
Adobe Real-Time Customer Data Platform
-
Ratings
Event tracking10.04 Ratings00 Ratings
Mobile event tracking10.04 Ratings00 Ratings
Data distribution management7.03 Ratings00 Ratings
Universal data layer10.04 Ratings00 Ratings
Automated error checking1.03 Ratings00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Adobe Dynamic Tag Management (discontinued)
-
Ratings
Adobe Real-Time Customer Data Platform
8.2
23 Ratings
0% above category average
Standard visitor segmentation00 Ratings8.323 Ratings
Behavioral visitor segmentation00 Ratings8.223 Ratings
Website personalization00 Ratings8.222 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Adobe Dynamic Tag Management (discontinued)
-
Ratings
Adobe Real-Time Customer Data Platform
7.8
24 Ratings
7% below category average
Account Scoring00 Ratings7.819 Ratings
Customer Data Governance00 Ratings7.923 Ratings
Data Connectors00 Ratings8.124 Ratings
Data Enhancement00 Ratings7.224 Ratings
Data Ingestion00 Ratings8.324 Ratings
Data Storage00 Ratings7.924 Ratings
Data Visibility00 Ratings7.424 Ratings
Event Data00 Ratings8.424 Ratings
Identity Resolution00 Ratings7.523 Ratings
Best Alternatives
Adobe Dynamic Tag Management (discontinued)Adobe Real-Time Customer Data Platform
Small Businesses
Google Tag Manager
Google Tag Manager
Score 8.8 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Medium-sized Companies
Google Tag Manager
Google Tag Manager
Score 8.8 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Enterprises
Tealium Customer Data Hub
Tealium Customer Data Hub
Score 8.5 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Dynamic Tag Management (discontinued)Adobe Real-Time Customer Data Platform
Likelihood to Recommend
10.0
(6 ratings)
8.0
(22 ratings)
Likelihood to Renew
10.0
(1 ratings)
8.7
(22 ratings)
Usability
5.0
(2 ratings)
8.0
(22 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe Dynamic Tag Management (discontinued)Adobe Real-Time Customer Data Platform
Likelihood to Recommend
Discontinued Products
If you're on the Adobe stack at all, you absolutely need DTM. It will make your life infinitely easier. It's so simple to update your Adobe Analytics code and have version control, and when we implemented Adobe Target, it took literally less than 15 minutes for me to do. I also think it's significantly simpler than Google Tag Manager. I went through all manner of difficulty when implementing tags on that and have not had similar problems on DTM. If you're frequently placing pixels, it's a great tool that will speed their deployment. The only situation in which I think a tag manager is not appropriate is if you have a dev with too much time on their hands. Otherwise, get a TMS and get DTM.
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Adobe
In any scenario where we have a unique offline and online 'Person ID,' we are able to see great results with profile stitching within CDP. In cases where we do not have a unique Person ID between datasets, we find ourselves at a point where we would need to change our architecture to have the same Person ID to see results.
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Pros
Discontinued Products
  • It is a rules based tag management system that allows the application of tracking pixels much easier than hard coding.
  • By placing 2 pieces of code on the top and bottom of each page of a website, we can create rules that track certain events and relay the information back to Adobe Media Optimizer and Google analytics.
  • It has simplified the coding process so one doesn't have to generate tons of gory javascript to deploy on each individual page to get tracking.
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Adobe
  • Real time segmentation and profiling on high volume of customer data
  • Integration of various customer data sources, ranging from CRM, Web Analytics, EDL and other custom sources
  • Data governance of customer data in the platform, down to attribute based access controls
  • Activation across paid media, marketing automation and experience optimization platforms
  • Easy to use interface for marketers
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Cons
Discontinued Products
  • It is only available with Adobe Marketing Cloud so you can't buy it as an independent product.
  • It is easier to use than Google Tag Manager, but not nearly as popular.
  • Whereas Google Tag Manager is free, Dynamic Tag Management must be purchased as part of Adobe Marketing Cloud.
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Adobe
  • Some features that are not yet released to all customers are necessary to manage cases like device sharing
  • The methodology of how data is stored and manage is relatively unique and requires some ramp-up to fully understand
  • There are some areas, like deduplication, where the platform doesn't provide the flexibility one would expect
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Likelihood to Renew
Discontinued Products
As it interfaces so well with AMO, we shall be utilizing the DTM for any future client additions.
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Adobe
As I mentioned earlier, there are many reasons such as preparing a unified customer profile so you can easily evaluate your customers, generating segments or audiences for similar types of customers based on city, country, or attributes, and targeting them for campaigns. You can also create individual personalized journeys based on the data available at the customer level.
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Usability
Discontinued Products
It is easy to use at a basic level, however without JavaScript resource you will struggle.
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Adobe
Activation - great Segmentation - in UI, there should be the possibility of writing advanced code Tags. Both Mobile and Desktop Data Ingestion - might be pain in the ass. Changing one customer attribute is time-consuming. It should be some super admin or some feature. One user can change some customers' attributes easily. Data Transformation - Maybe there are some modules for that in AJO?
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Support Rating
Discontinued Products
Although it is a newer product to Adobe, they seem to truly care about our challenges and are very proactive in making sure that we have the most knowledgeable support available in a timely manner.
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Adobe
No answers on this topic
Implementation Rating
Discontinued Products
It was quite seamless with the outstanding support from our Adobe account manager.
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Adobe
No answers on this topic
Alternatives Considered
Discontinued Products
Adobe DTM provides a more secure data analytics solution. It is customized and best used on large scale deployments of websites with pages 10,000+. The Adobe Analytics tool, once learned, is very easy to use and provides more robust, customized graphics and ability to export data to "securely" via FTP from the cloud to SQL database.
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Adobe
Its my favorite tool in the entire Adobe Experience Platform ecosystem. I thought that its important to be connected with your customers and the best way to do it its to have a really good description to reveal what they like and prefer, that's the most important thing, so that's why I like Adobe Real-Time CDP
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Return on Investment
Discontinued Products
  • The key factor is that my devs are not tied up with petty things like adding JS or advertising pixels. Simple work like that can be handled by me while they work on feature development.
  • Release cycle is much shorter when a dev is needed, say for a direct call rule that involves JS being written. We don't have to go through the normal release cycle and can do it on an ad hoc basis without all the rigmarole of a hot fix.
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Adobe
  • Improved ability to target users across different marketing DSPs
  • Increased click and conversion rate for Adobe Target
  • Lowered opt out and bounce rates for email
  • Decreased time to value on audience segmentation
Read full review
ScreenShots

Adobe Real-Time CDP Screenshots

Screenshot of Adobe Real-Time Customer Data Platform Profiles by Data SourceScreenshot of Adobe Real-Time Customer Data Platform Profiles and SegmentsScreenshot of Adobe Real-Time Customer Data Platform Customer ProfileScreenshot of Adobe Real-Time Customer Data Platform Scoring Summary