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Adobe Workfront vs. Skype for Business / Lync (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Workfront

    Score8.3 out of 10
    N/AAdobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A

    Skype for Business / Lync (discontinued)

    Score6.5 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    Adobe WorkfrontSkype for Business / Lync (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Adobe WorkfrontSkype for Business / Lync (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Adobe WorkfrontSkype for Business / Lync (discontinued)
    Considered Both Products
    Adobe
    Chose Adobe Workfront
    Compared to other software which the organization had implemented before, Workfront has proved to be the best because of its detailed project reporting capabilities. Also, its ability to facilitate virtual proofing has been of great benefit to our project planning team. …
    Incentivized
    Chose Adobe Workfront
    Very poor to manage many project with shared resources
    Incentivized
    Discontinued Products
    Chose Skype for Business / Lync (discontinued)
    Skype for Business was selected because it was a legacy tool in our organization. It will be replaced with Microsoft Teams in the next year or so. This is a welcomed change. Teams is much more current, engaging, and offers more capabilities and intonations with other O365 …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    125 Answers
    80%
    Would buy again
    85 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    91 Answers
    94%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    122 Answers
    92%
    Happy with the feature set
    98 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    56 Answers
    94%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    69 Answers
    93%
    Implementation went as expected
    56 Answers
    Features
    Adobe WorkfrontSkype for Business / Lync (discontinued)
    Project Management
    Comparison of Project Management features of Adobe Workfront and Skype for Business / Lync (discontinued)
    Feature
    Adobe Workfront
    7.3
    421 Ratings
    5% below category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Task Management8.5421 Ratings00 Ratings
    Resource Management7.3379 Ratings00 Ratings
    Gantt Charts6.5331 Ratings00 Ratings
    Scheduling8.0372 Ratings00 Ratings
    Workflow Automation7.5377 Ratings00 Ratings
    Team Collaboration8.0400 Ratings00 Ratings
    Support for Agile Methodology6.9271 Ratings00 Ratings
    Support for Waterfall Methodology7.2279 Ratings00 Ratings
    Document Management7.3378 Ratings00 Ratings
    Email integration7.2323 Ratings00 Ratings
    Mobile Access5.7312 Ratings00 Ratings
    Timesheet Tracking7.7299 Ratings00 Ratings
    Change request and Case Management7.3300 Ratings00 Ratings
    Budget and Expense Management7.1258 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Adobe Workfront and Skype for Business / Lync (discontinued)
    Feature
    Adobe Workfront
    6.3
    240 Ratings
    20% below category average
    Skype for Business / Lync (discontinued)
    -
    Ratings
    Quotes/estimates6.6133 Ratings00 Ratings
    Invoicing6.0115 Ratings00 Ratings
    Project & financial reporting6.7230 Ratings00 Ratings
    Integration with accounting software5.9103 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Adobe Workfront and Skype for Business / Lync (discontinued)
    Feature
    Adobe Workfront
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Adobe Workfront and Skype for Business / Lync (discontinued)
    Feature
    Adobe Workfront
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Adobe Workfront and Skype for Business / Lync (discontinued)
    Feature
    Adobe Workfront
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    13% above category average
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Adobe Workfront and Skype for Business / Lync (discontinued)
    Feature
    Adobe Workfront
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    8% below category average
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of Adobe Workfront and Skype for Business / Lync (discontinued)
    Feature
    Adobe Workfront
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    17% below category average
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Adobe Workfront and Skype for Business / Lync (discontinued)
    Feature
    Adobe Workfront
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    6% above category average
    Video conferencing00 Ratings7.01 Ratings
    Audio conferencing00 Ratings8.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    Best Alternatives
    Adobe WorkfrontSkype for Business / Lync (discontinued)
    Small Businesses
    Any.do
    Score8 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe WorkfrontSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    8.5
    (474 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    6.6
    (63 ratings)
    9.0
    (7 ratings)
    Usability
    6.4
    (19 ratings)
    9.0
    (14 ratings)
    Availability
    9.1
    (10 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (12 ratings)
    8.5
    (40 ratings)
    In-Person Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.9
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.3
    (10 ratings)
    7.0
    (2 ratings)
    Configurability
    5.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe WorkfrontSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    Adobe
    Since I work remotely from my laptop, when I am finished with work, I enter my hours and submit my time at the end of the week. It's quick, it's easy, and it helps me keep a record of how many hours of vacation and sick time I have used. But when I am on the go, it is a hassle to record my time on my phone because of the lack of responsive design.
    Incentivized
    Read full review
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    Pros
    Adobe
    • Fosters communication between team members.
    • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
    • Sharing documents between team members that can be updated.
    Incentivized
    Read full review
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    Cons
    Adobe
    • The product itself is very complicated and difficult to be stood up
    • Sharing and proofing workflows require multiple steps and layers
    • It may just be my organization, but the build feels a bit clunky and difficult to navigate, which deters many teams from using the tool effectively
    Incentivized
    Read full review
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    Workfront is sometimes a bit clunky to use, but overall it works well for our teams when it comes to project management and collaboration across multiple, involved teams. It also has flexibility that allows us to adapt it to diverse use cases, some of which aren't necessarily always the first things that one would think of using workfront for.
    Incentivized
    Read full review
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    Usability
    Adobe
    Workfront is overly complex, but it is functional as a tool to keep track of projects. It is a shame that sometimes it takes a lot of clicks to find anything. Workfront is slowly modernizing its interface but at the same time, hides certain information away thus making the experience feels worse.
    Incentivized
    Read full review
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    Reliability and Availability
    Adobe
    I have found that Adobe Workfront is a reliable resource, because in the post 6 years of using it, rarely has it been unavailable to our team. I think I could count on one hand the number of times the site has been down over my time using it with my team.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Adobe
    I think overall, Adobe Workfront performs well. There have been some times when it doesn't load or run as quickly as our team would like. This is frustrating when it is such a crucial tool that our team utilizes on a daily basis. It can show our workflow when it lags.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Adobe
    I know that this particular company has it's own Adobe Workfront employee that builds out things they need from the software, and meets with them regularly to troubleshoot. I'm not part of this process, but it's refreshing to see Adobe provide this level of customer service to people, and they're expedient.
    Incentivized
    Read full review
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    It was from my boss, not a rep from AtTask.
    Read full review
    Discontinued Products
    No answers on this topic
    Online Training
    Adobe
    The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Adobe
    Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
    Incentivized
    Read full review
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    Much increased functionality and templating aspects. While I liked JIRA's setup, the Workfront is so much more flexible. The moving away from Jira i was able to show the possibilities of what a full pm software could accommodate and how it all connected in. Also, the pluses of connectivity with the Adobe suite for our creative teams were excellent. From providing updates within other programs, it allowed a much more fluid working process and instant communication.
    Incentivized
    Read full review
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Read full review
    Contract Terms and Pricing Model
    Adobe
    As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Scalability
    Adobe
    Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Adobe
    • Increased efficiency in threaded updates to Outlook emails - no time wasted looking for things in email vs Workfront - they automatically are in both places.
    • Time tracking allows us to average out how much time tasks & deliverable types take, allowing better long-term forecasting.
    • Planning has given us a system of record for campaigns, allowing us to easily find historic plans and/or view calendar views of upcoming ones.
    Incentivized
    Read full review
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
    Read full review
    ScreenShots

    Adobe Workfront Screenshots

    Screenshot of Tasks in Adobe WorkfrontScreenshot of Work Requests in Adobe WorkfrontScreenshot of Review Functionality in Adobe WorkfrontScreenshot of Adobe Workfront Planning