ADP's ezLaborManager is a time tracking and attendance offering.
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Everhour
Score 7.6 out of 10
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Everhour is a time tracker equipped with project & team management features. Everhour integrates with project management apps so users can track time on tasks right from its interface: Asana, Basecamp, Trello, Jira, ClickUp, Basecamp, Notion, Todoist, GitHub, GitLab, etc. Its time tracking features provide options for timekeeping and time management. It helps to facilitate a team's time tracking experience by adding reminders, auto stop timers, start and stop timers, and…
[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Everhour is useful in every environment where you need the measure of time for certain tasks. In most cases, this could be project management but it could also include trips or travels, conferences, congresses, or several other things that you need to take control of the time used. Its less appropriate if you are going to measure things in weeks or days, it's better to measure smaller pieces of time like minutes of hours, so you could have a more useful metrics to work with.
Ease of use: employees can clock in and out on the tablets that are at that location site. They can use the same punch information to log into ADP and look up and edit personal information on their own. Like changing address, phone, and open enrollments.
Various methods of clocking. Tablets, computer, biometric clocks, and hand clocks.
It has a genius dashboard with all real-time traffic information of all team members. It is a very useful tool as well to track efficiency for both in-house and remote team members
It has well-done integration with Asana (and other task-managers) which allows you to track time on tasks without switching between apps or tools which it truly awesome
It has a scheduling tool which allows you to plan long term traffic of all your team members by using Asana projects and tasks so there is no need to copy and paste the same story points between different systems
It has flexible reporting system which allows you to build very custom project time tracking report based on your needs (any field or table type can be customized and you wish)
Trying to research previous time cards past a month are hard to achieve. There is a custom date range option but it rarely works, the program just sits there and doesn't pull up the custom range.
Pulling reports for various needs is also more difficult then it needs to be. Instead of pulling a quick report with the dates and parameters you need you have to go in and edit the report and then go back in and edit it again to return it to default settings.
You also have to watch your invoices and make sure you are receiving your discounts otherwise this software can be quite costly.
Make sure your employees bookmark the ADP ezLaborManager website, otherwise it gets difficult to find through an internet search.
I'd like to see a bit more control over user permissions and/or roles. Perhaps the ability to create a custom user role (e.g., allow users to see their own rate and pull reports accordingly).
A global place to set project rate to avoid having to enter it for every project. All of our team members & projects are billed at the same rate regardless of who works on it (some clients receive a discount, but that could continue to be managed within their client profile). This would also eliminate the need to display average combined rates for projects on invoices (which sometimes results in a weird decimal calculation for the rate, even when all team members and projects are currently entered using the same rate).
Add an offline functionality for use when internet is not available (e.g., when traveling, remote workers, etc) or desktop app that syncs upon reconnection
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
The support is not the best as they take much time to get back to you, days for some items as simple as a standard report. They do not know much about their own system I feel and it shows a lack of knowledge on their part. We have gotten wrong answers and it's not so user friendly.
In the almost 2 1/2 years we have had to contact support 1 time and it really was for a feature request. Their support team responded quickly and told us that the feature was going to be added in the next few months. We have had no support issues ever. I have never had a time tracking solution that has had no issues until Everhour.
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
ADP exLaborManager - I prefer ADP over the Paycor and Aon Hewitt timecard applications. This software was more user friendly, had easier access, reporting, and tracking hours than the others I have used. I am not saying the others are horrible, just that ADP was more simplistic to use and administer than the others.
Toggl was extremely user-unfriendly and had not an integration with Asana (one of our favourite tools). The interface was not easy to use, it was a non-intuitive tool and did not allow us to track time as clearly as Everhour. We used Toggl just for days simultaneously we were testing Everhour and gave up the use very fast.
Transparency in effort spent and the ability to easily track the team activity gives the power to whoever is managing the effort to track effort against budget, and if a yellow or red alert must be raised.
It is fairly easy to invoice customers, as efforts spent on features or projects can be easily viewed.
