RUN Powered by ADP® vs. Harpoon

I think RUN Powered by ADP® is suitable for any business - large or small - it takes the workload and tax issues off of already burdened small business owners. With my package, I can also post job openings, have access to HR assistance and I also swear by Pay by Pay for Workers Comp.

Incentivized

I think Harpoon works best for freelancers, consultants, self employed people and smaller companies with less client to bill. For larger enterprises with hundreds or thousands of clients, there are larger, more intricate platforms in the market that are better suited for those needs.

Incentivized

• Has experts who are knowledgeable in all payroll related needs
• Allows you to quickly and easily make changes to individual employee data
• Is easy to use anywhere you are - whether on their mobile app or website
• Has several products that work well together - a one stop provider

Incentivized

• Makes Sending Invoices & Collecting Payment Easy, for Freelancers
• Tracking Financial Goals (Monthly & Annual) & Projecting Future Results
• Provides Insights On AR, Earned Income, Top Clients, and other helpful but highly relevant data points.

Incentivized

• I would love to see a "frequently performed action" button
• I would also like to see the most recent things done on last sign on for example
• I would also like to see tips and tricks to navigating through RUN Powered by ADP®

Incentivized

• Sometimes expense reporting bring up duplicate transactions, which may be more of a fault of the API that connects my account, which is Plaid
• Would be nice if in the future, they can offer ACH as one of the payment options for invoices
• There are some redundancies that pop up when setting time frames for client work and the projects attached to them. If they aren't aligned, it can cause inaccurate reporting. If it just sent it once and it took care of both functions, it would be easier

Incentivized

It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.

Incentivized

I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!

Incentivized

I have never had an instance of an outage. It is always available as I have added data while travelling, on weekends, and in after work hours. Retrieving pdf's is also available at any time for employees and benefit participants.

Incentivized

ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.

Incentivized

At times it takes a few minutes to reach someone and sometimes the ADP automated voice prompt does not recognize my name when I say it. Also, sometimes I am forwarded to different departments and I have to explain my issue 2 or 3 times. It is hard to know whether it is an ADP Run/payroll processing issue versus an ADP Time and Attendance issue. Over the last year or so that I have called ADP, sometimes I am left on hold for a very long time.

Incentivized

The few times I've needed help or had questions about the platform, the founder got back to me. And fairly fast. The extra effort resonated well with me

Incentivized

they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.

Incentivized

very easy to learn i think it took maybe one payroll to have it down and we were up and running

Incentivized

Make sure there's plenty of time between payrolls for the implementation and be sure to test all the manually inputted fields.

Incentivized

RUN Powered by ADP® is quicker and easier to navigate and understand, with fewer hoops to jump through when needing to complete a task. RUN Powered by ADP® also allows to faster help when needed to get you back on track and not falling behind.

Incentivized

I've used Less Accounting and & Quickbooks Online. After Less Accounting was acquired, its development was mostly stopped. While the tool was a simple way to manage invoices and expenses, its directional philosophy changed with the new owners. Quickbooks Online was a solid tool, but the company support was unhelpful and hard to work with at times. Harpoon provides a great tool, with a company that cares about its users.

Incentivized

Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.

Incentivized

• The payroll tax service eliminates the exposure penalties if we do them and make a mistake.
• Do not have to reconcile the Payroll Bank Account for the the checks issued to employees. We just need to reconcile the transaction from ADP for tax and net check amounts.
• The history of employees is kept on the ADP portal, and we do not have to manage to keep that updated.
• Employees can access their records, saving us time not having to look up things for them.

Incentivized

• Clear and precise visibility of my financial status.
• Projections of how I'm doing today, this month, and this year.
• Clarity on what needs to happen with client development to reach my goals.
• It shrinks the amount of time I spend on getting clients to pay my invoices.

Incentivized