ADP SmartCompliance vs. LOVAT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADP SmartCompliance
Score 8.4 out of 10
N/A
ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A
LOVAT
Score 10.0 out of 10
N/A
Tax software for VAT/sales tax filing. LOVAT platform collects all tax data across any sales channel and files VAT returns in a minute. Accurate VAT calculation, tax due reminders, automatic filing, free data storing with the real-time support of tax expert team available. LOVAT enables the user to register a business for VAT and sales tax purposes in foreign countries where it stores goods or where it is selling products or services. LOVAT specializes in helping…
$40
Best option for small sellers and new companies
Pricing
ADP SmartComplianceLOVAT
Editions & Modules
No answers on this topic
Start-Up
40/month
Best option for small sellers and new companies
Standard
80/month
Most popular option for your VAT Compliance
Premium
500/month
Top quality level of VAT Compliance
Offerings
Pricing Offerings
ADP SmartComplianceLOVAT
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsPricing varies based upon modules deployed and features enabled.For the complete version of the pricing with all addons and to calculate your fee please visit our website
More Pricing Information
Features
ADP SmartComplianceLOVAT
Type of tax
Comparison of Type of tax features of Product A and Product B
ADP SmartCompliance
8.8
10 Ratings
12% above category average
LOVAT
10.0
12 Ratings
24% above category average
Sales and Use Taxes8.84 Ratings10.07 Ratings
Cross-border Taxes8.17 Ratings00 Ratings
VAT / GST Taxes9.11 Ratings10.012 Ratings
Energy and Fuel Taxes9.11 Ratings00 Ratings
Tax Reporting & Compliance
Comparison of Tax Reporting & Compliance features of Product A and Product B
ADP SmartCompliance
7.5
49 Ratings
4% below category average
LOVAT
10.0
12 Ratings
25% above category average
Geolocation for Tax Assessment6.812 Ratings9.911 Ratings
3rd-Party Software Integrations7.828 Ratings00 Ratings
Tax Data Reporting7.348 Ratings10.012 Ratings
Compliance Administration Management7.140 Ratings10.011 Ratings
Tax Exemption Processing7.618 Ratings00 Ratings
Tax Document Management6.740 Ratings10.012 Ratings
Complex Tax Scenario Management9.030 Ratings00 Ratings
Best Alternatives
ADP SmartComplianceLOVAT
Small Businesses
TaxJar
TaxJar
Score 8.1 out of 10
TaxJar
TaxJar
Score 8.1 out of 10
Medium-sized Companies
LOVAT
LOVAT
Score 10.0 out of 10
ADP SmartCompliance
ADP SmartCompliance
Score 8.4 out of 10
Enterprises
Vertex
Vertex
Score 8.2 out of 10
ADP SmartCompliance
ADP SmartCompliance
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ADP SmartComplianceLOVAT
Likelihood to Recommend
8.4
(145 ratings)
10.0
(12 ratings)
Likelihood to Renew
7.6
(34 ratings)
-
(0 ratings)
Usability
7.3
(43 ratings)
-
(0 ratings)
Availability
7.6
(15 ratings)
-
(0 ratings)
Performance
7.3
(15 ratings)
-
(0 ratings)
Support Rating
6.3
(42 ratings)
-
(0 ratings)
In-Person Training
7.4
(6 ratings)
-
(0 ratings)
Online Training
7.5
(10 ratings)
-
(0 ratings)
Implementation Rating
5.0
(28 ratings)
-
(0 ratings)
Configurability
6.9
(13 ratings)
-
(0 ratings)
Ease of integration
6.5
(12 ratings)
-
(0 ratings)
Product Scalability
7.3
(14 ratings)
-
(0 ratings)
Vendor post-sale
5.9
(11 ratings)
-
(0 ratings)
Vendor pre-sale
6.9
(10 ratings)
-
(0 ratings)
User Testimonials
ADP SmartComplianceLOVAT
Likelihood to Recommend
ADP
Customer service when I call in for Wage Payment issues is usually very helpful and I get answers quickly. I have had several different CSRs since we have had ADP SmartCompliance and they have not always been the most helpful or forthcoming with information. It makes it difficult to do what I need to do if I don't have the help and support from those that know what needs to happen and when. I can't always have a conversation with that person when I need to.
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LOVAT COMPLIANCE LTD
You need a way to calculate VAT on your remote sales and store tax documents electronically. As part of your evaluation, I would include LOVAT as an option. With LOVAT, we can also avoid asking clients to provide additional information at check out, which keeps our conversion rate higher. It's so easy to upload tax data, calculate VAT, and submit VAT forms
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Pros
ADP
  • It helps us identify our employees who entered their account information incorrectly and get the payment reissued to them as quickly as possible.
  • It helps us quickly and securely issue payment to employees who terminate.
  • We efficiently get our garnishments processed to remain compliant.
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LOVAT COMPLIANCE LTD
  • Variety of subscription plans which are flexible thanks to possibilities of purchasing various add-ons.
  • Tax audit reports which are available for download is a great feature that allows us to have a deeper look to our transactions from different sales channels of ours.
  • The support team in always helped us with difficulties or questions that we had on different stages while working with LOVAT
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Cons
ADP
  • ADP should have their SC employees better trained to give consistent answers about how to handle certain tax issues relating to the states. I seem to get a different answer multiple times.
  • It's difficult to distinguish between which cases/letters goes through ADP Workforce Now Service Connect and which cases go through SmartCompliance. I have been told differently on many occasions and will find a case in both places.
  • While many of the agency notices of tax rate changes, etc. are a very quick process and ADP "resolves" the case, I find other notices get lost in the shuffle when it doesn't fit exactly into the rate change bucket or the past due bill that says "Just Pay It". Some letters aren't that straightforward.
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LOVAT COMPLIANCE LTD
  • Some processes take extra time
  • It will take some time and preferably a demo call with the support team to learn how to use the software yourself
  • Unfortunately, consultation on really difficult questions can be obtained only for an additional fee
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Likelihood to Renew
ADP
There is no other option on the table for us at the moment to go with a different vendor. We also have had very little issues processing with ADP that would make us want to look for a new vendor.
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LOVAT COMPLIANCE LTD
No answers on this topic
Usability
ADP
For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
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LOVAT COMPLIANCE LTD
No answers on this topic
Reliability and Availability
ADP
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
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LOVAT COMPLIANCE LTD
No answers on this topic
Performance
ADP
If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
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LOVAT COMPLIANCE LTD
No answers on this topic
Support Rating
ADP
As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
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LOVAT COMPLIANCE LTD
No answers on this topic
In-Person Training
ADP
ADP also provide in person training which can fit into our schedule. The are flexible on timing. We always have a pack schedule and not able to attend training in person if not available. Not sure the in person training with recording that can share with us especially we can review it again and again
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LOVAT COMPLIANCE LTD
No answers on this topic
Online Training
ADP
They have annual training for Smart Compliance, which is very helpful. We learn the most up to laws for various subject matters, like garnishments, payroll law, child support, state unemployment laws by states. We also earn credit toward certifications. The training is user friendly, and highly recommended. It can be done live or listened to at your own convenience.
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LOVAT COMPLIANCE LTD
No answers on this topic
Implementation Rating
ADP
Exceptional Services Received during our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
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LOVAT COMPLIANCE LTD
No answers on this topic
Alternatives Considered
ADP
ADP SmartCompliance was easily integrated with WFN and all of our employee data was in one place. We saw this as an advantage instead of having to log into multiple platforms, everything was quickly accessible to respond to a VOE or claim.
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LOVAT COMPLIANCE LTD
Lovat is a product which is favorable in terms of cost, unlike the many tax software which are expensive and not affordable.Also, Lovat has some flexibility, where different procedures based on the companies demands can be personalized to suit its needs. Lastly, Lovat works in hand with the many programs that are in the accounting area.
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Scalability
ADP
ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
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LOVAT COMPLIANCE LTD
No answers on this topic
Return on Investment
ADP
  • The customer service phone service for the ADP Wisely service is very bad. No understanding or a language barrier is a very difficult service to deal with. Also working with them to correct a situation was impossible. It is basically non existent.
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LOVAT COMPLIANCE LTD
  • Good functionality and regular update of the services.
  • This software is a good value for money especially taking into account a not very high price.
  • The support team is professional but available only at weekdays.
  • For the moment the support language is only English that may cause some inconvenience.
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ScreenShots

ADP SmartCompliance Screenshots

Screenshot of

LOVAT Screenshots

Screenshot of Transactions section