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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP SmartCompliance

    Score8.2 out of 10
    N/AADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A

    Mitratech Mineral

    Score9.6 out of 10
    N/AMineral, formerly known as ThinkHR, and now from Mitratech, offers HR and compliance solutions that aim to take the guesswork out of HR and compliance, giving clients peace of mind. The solution combines data, technology, and human expertise to drive innovation and personalized guidance. With its integrated learning management system in the Mineral Platform, users can assign essential training content or engage employees with career development courses.N/A
    Pricing
    ADP SmartComplianceMitratech Mineral
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ADP SmartComplianceMitratech Mineral
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPricing varies based upon modules deployed and features enabled.—
    More Pricing Information
    Community Pulse
    ADP SmartComplianceMitratech Mineral
    Considered Both Products
    ADP
    No answer on this topic
    Mitratech
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    114 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    92 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    117 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    46 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    58 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    ADP SmartComplianceMitratech Mineral
    Type of tax
    Comparison of Type of tax features of ADP SmartCompliance and Mitratech Mineral
    Feature
    ADP SmartCompliance
    7.4
    26 Ratings
    3% below category average
    Mitratech Mineral
    -
    Ratings
    Sales and Use Taxes7.218 Ratings00 Ratings
    Cross-border Taxes7.518 Ratings00 Ratings
    VAT / GST Taxes7.74 Ratings00 Ratings
    Energy and Fuel Taxes7.34 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of ADP SmartCompliance and Mitratech Mineral
    Feature
    ADP SmartCompliance
    7.9
    89 Ratings
    1% above category average
    Mitratech Mineral
    -
    Ratings
    Geolocation for Tax Assessment8.230 Ratings00 Ratings
    3rd-Party Software Integrations7.453 Ratings00 Ratings
    Tax Data Reporting8.187 Ratings00 Ratings
    Compliance Administration Management8.377 Ratings00 Ratings
    Tax Exemption Processing8.638 Ratings00 Ratings
    Tax Document Management7.877 Ratings00 Ratings
    Complex Tax Scenario Management7.357 Ratings00 Ratings
    Best Alternatives
    ADP SmartComplianceMitratech Mineral
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    No answers on this topic
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Vertex
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP SmartComplianceMitratech Mineral
    Likelihood to Recommend
    8.5
    (191 ratings)
    9.8
    (8 ratings)
    Likelihood to Renew
    7.8
    (40 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (47 ratings)
    10.0
    (1 ratings)
    Availability
    8.0
    (17 ratings)
    -
    (0 ratings)
    Performance
    7.1
    (16 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (45 ratings)
    8.0
    (1 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    7.5
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.8
    (32 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (15 ratings)
    -
    (0 ratings)
    Ease of integration
    6.6
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    4.3
    (16 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.8
    (13 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.7
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP SmartComplianceMitratech Mineral
    Likelihood to Recommend
    ADP
    ADP SmartCompliance reduces a great deal of the strain on our department by easily remaining compliant. Particularly with several state and federal demands, payroll compliance can quickly become a struggle; ADP helps us keep all requests and court paperwork in one place. I appreciate how it automates reporting, garnishments, and tax returns to free us from constant concern over missing deadlines or making calculation mistakes. Knowing that things are being correctly handled gives peace of mind, saves time, and lowers double work. With everything being tracked and recorded, it helps reduce back-and-forth while handling notices.
    Incentivized
    Read full review
    Mitratech
    My company used the platform specifically to ensure employees had access to uniform compliance/HR training materials. We didn't use it much outside of that, except maybe to provide additional required training. It would be beneficial if an individual or company needed a solution like this. Individually, our HR team would also review training for ourselves when we had questions about something.
    Incentivized
    Read full review
    Pros
    ADP
    • Allows you to submit for tax jurisdiction setup
    • Has a dashboard to indicate if any tax filings for the quarter are at risk and what the problem might be
    • Has a great layout of all your payroll processing invoices
    • Allows you to download copies of the tax filings ADP does on your behalf
    • Allows you to submit tax notices directly within the site
    Incentivized
    Read full review
    Mitratech
    • The Set up is easy
    • Tracking of employees progress is simple and easy to keep up with employees progress
    • They have a great program for setting up various training groups - so you can assign the training programs as a group to the new hires at one time.
    Incentivized
    Read full review
    Cons
    ADP
    • Local Tax Help - Mainly PA employees. I wish there was an easier way to see that we have the employees setup correctly.
    • Tickets not in emails - What I mean is that they have a ticket system so that you can talk to your account manager, but there is no easy way to then pull up those tickets like you would if it were in emails. Sometimes we want to see how we handled something before and it gets tricky.
    Incentivized
    Read full review
    Mitratech
    • Deleting employees from the system could be easier
    • Adding your own content would be a nice feature
    • Setting up your own dashboard would be nice
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    ADP displays value continuously by automating compliance processes, reducing risk, and saving time. It ensures that tax filings are accurate, efficient notice management, and seamless integration with payroll systems, which minimizes penalties and manual work. The platforms reliability and strong support make it essential for maintaining compliance within our company and department
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Usability
    ADP
    For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
    Read full review
    Mitratech
    From a user's standpoint, the platform was really easy to navigate, both from the employer and employee standpoints. I had no issues uploading employee information so they had access on day one, and I often helped employees access the platform and make sure they were set to complete their training. It was not often that we encountered an error, and when we did, it was easy to resolve for the employees.
    Incentivized
    Read full review
    Reliability and Availability
    ADP
    Availability is good, with only one or two instances of not being able to access the system at all which were quickly fixed. Some features do not work correctly from time to time, such as the "Help" function or the "Sync" function.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Performance
    ADP
    If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
    Read full review
    Mitratech
    No answers on this topic
    Support Rating
    ADP
    As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
    Incentivized
    Read full review
    Mitratech
    ThinkHR Learn provides many helpful resources for the HR professional.
    Incentivized
    Read full review
    In-Person Training
    ADP
    Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Online Training
    ADP
    Online training give us more flexible on timing. We always have a pack schedule and not able to attend training in person. Online training with recording is a good source for us especially we can review it again and again. The down side is we are unable ask question in person
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Implementation Rating
    ADP
    I wasn't too hands on with integration portion of this product so I can't completely give an honest answer to that. I have been told that the training improves alot for each individual as they go through the process and it improves success. These individuals are able to do alot more than me in regards to implementation.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Alternatives Considered
    ADP
    We reviewed MasterTax and Ceridian before selecting ADP's Employment Tax four years ago. ADP SmartCompliance was selected because it was thought that this solution would save us time and resources. We have since revisited MasterTax and have looked at Asure as well. These companies offer more control and require more manual intervention before returns are filed and payments made as a tradeoff.
    Incentivized
    Read full review
    Mitratech
    Safety Skills have more safety topics but Mineral safety videos are good too. In some ways, I prefer Mineral over Shrm due to the ease of finding the templates that I am looking for. It would be nice if they had an HR conference too because I never heard of Mineral until it was introduce to use by one of our vendors.
    Incentivized
    Read full review
    Scalability
    ADP
    ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
    Read full review
    Mitratech
    No answers on this topic
    Return on Investment
    ADP
    • we were able to outsource our garnishments, so that the bulk task it handled by someone else.
    • we have been able to process tickets quicker for missing deposits can we can see if the payment was sent back from the bank.
    • we are able to fund our final pay payments more efficiently and quicker
    Incentivized
    Read full review
    Mitratech
    • It has definitely been positive, but I'm not sure how I could measure the ROI. I feel it has given me more insight into certain situations, such as dealing with millennial employees, and has helped me to grow as a leader in my organization.
    Incentivized
    Read full review
    ScreenShots

    ADP SmartCompliance Screenshots

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