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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ADP SmartCompliance

    Score8.2 out of 10
    N/AADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.N/A

    TaxJar

    Score8 out of 10
    N/ATaxJar offers automated sales tax reporting and filing. According to the vendor, capabilities include: Accurate, Detailed Sales Tax Reports: TaxJar’s local jurisdiction reports show sales and sales tax collected not only for each state, but for local jurisdiction (counties, cities, special jurisdictions, etc). Users can also sort data by any date range. Estimated Sales Tax Reports: Users can see a comparison of what they actually collected versus what…

    $19

    for up to 200 orders/month

    Pricing
    ADP SmartComplianceTaxJar
    Editions & Modules
    No answers on this topic
    Starter
    $19
    for up to 200 orders/month
    Professional
    $99
    for up to 200 orders/month
    Premium
    Custom
    Offerings
    Pricing Offerings
    ADP SmartComplianceTaxJar
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredOptional
    Additional DetailsPricing varies based upon modules deployed and features enabled.30 day free trial. No obligation, no activation fees. Upgrade, downgrade or cancel anytime. Pricing based on order volume. Transactions are equal to -Orders imported into TaxJar with one or more line items -SmartCalcs API pushed sales tax calculation If you go over your transaction limit during a single month, we will charge you the difference between the plan you’re on and the next highest plan. The next month you’ll start back on the original plan that you subscribed to, and the process will repeat itself again. This is all done automatically. Your plan will never be interrupted and you will not have to speak with a salesperson.
    More Pricing Information
    Community Pulse
    ADP SmartComplianceTaxJar
    Considered Both Products
    ADP
    No answer on this topic
    Stripe
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    107 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    86 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    111 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    42 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    53 Answers
    88%
    Implementation went as expected
    7 Answers
    Features
    ADP SmartComplianceTaxJar
    Type of tax
    Comparison of Type of tax features of ADP SmartCompliance and TaxJar
    Feature
    ADP SmartCompliance
    7.4
    25 Ratings
    3% below category average
    TaxJar
    9.3
    6 Ratings
    20% above category average
    Sales and Use Taxes7.218 Ratings9.76 Ratings
    Cross-border Taxes7.517 Ratings9.01 Ratings
    VAT / GST Taxes7.74 Ratings00 Ratings
    Energy and Fuel Taxes7.34 Ratings00 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of ADP SmartCompliance and TaxJar
    Feature
    ADP SmartCompliance
    7.9
    83 Ratings
    1% above category average
    TaxJar
    9.6
    6 Ratings
    21% above category average
    Geolocation for Tax Assessment8.229 Ratings10.03 Ratings
    3rd-Party Software Integrations7.452 Ratings8.76 Ratings
    Tax Data Reporting8.181 Ratings9.85 Ratings
    Compliance Administration Management8.371 Ratings9.54 Ratings
    Tax Exemption Processing8.637 Ratings10.02 Ratings
    Tax Document Management7.873 Ratings9.54 Ratings
    Complex Tax Scenario Management7.354 Ratings10.01 Ratings
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    ADP SmartComplianceTaxJar
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    Lappa
    Score8.8 out of 10
    Lappa
    Score8.8 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    Vertex
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ADP SmartComplianceTaxJar
    Likelihood to Recommend
    8.5
    (184 ratings)
    9.3
    (13 ratings)
    Likelihood to Renew
    7.8
    (40 ratings)
    -
    (0 ratings)
    Usability
    8.1
    (46 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (17 ratings)
    -
    (0 ratings)
    Performance
    7.1
    (16 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (45 ratings)
    7.5
    (2 ratings)
    In-Person Training
    8.8
    (6 ratings)
    -
    (0 ratings)
    Online Training
    7.5
    (13 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.7
    (32 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (15 ratings)
    -
    (0 ratings)
    Ease of integration
    6.6
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    4.3
    (16 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.8
    (13 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.7
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    ADP SmartComplianceTaxJar
    Likelihood to Recommend
    ADP
    ADP SmartCompliance reduces a great deal of the strain on our department by easily remaining compliant. Particularly with several state and federal demands, payroll compliance can quickly become a struggle; ADP helps us keep all requests and court paperwork in one place. I appreciate how it automates reporting, garnishments, and tax returns to free us from constant concern over missing deadlines or making calculation mistakes. Knowing that things are being correctly handled gives peace of mind, saves time, and lowers double work. With everything being tracked and recorded, it helps reduce back-and-forth while handling notices.
    Incentivized
    Read full review
    Stripe
    If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.
    Incentivized
    Read full review
    Pros
    ADP
    • Allows you to submit for tax jurisdiction setup
    • Has a dashboard to indicate if any tax filings for the quarter are at risk and what the problem might be
    • Has a great layout of all your payroll processing invoices
    • Allows you to download copies of the tax filings ADP does on your behalf
    • Allows you to submit tax notices directly within the site
    Incentivized
    Read full review
    Stripe
    • The CSV upload for clients that do not have or want to connect directly is very good. It allows us to get a lot of the information done quickly.
    • The cost is very competitive.
    • According to our clients, the integration is relatively easy.
    • For the most part, the reports are accurate.
    Incentivized
    Read full review
    Cons
    ADP
    • Local Tax Help - Mainly PA employees. I wish there was an easier way to see that we have the employees setup correctly.
    • Tickets not in emails - What I mean is that they have a ticket system so that you can talk to your account manager, but there is no easy way to then pull up those tickets like you would if it were in emails. Sometimes we want to see how we handled something before and it gets tricky.
    Incentivized
    Read full review
    Stripe
    • Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
    • The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
    • Onboarding could be a bit easier and guided.
    Incentivized
    Read full review
    Likelihood to Renew
    ADP
    ADP displays value continuously by automating compliance processes, reducing risk, and saving time. It ensures that tax filings are accurate, efficient notice management, and seamless integration with payroll systems, which minimizes penalties and manual work. The platforms reliability and strong support make it essential for maintaining compliance within our company and department
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Usability
    ADP
    For the most part, one can get in and learn how to navigate the system by just clicking on one of the suject areas. If you have a good clientrepresentative, they will inform you of new features/functionality and give you a quick demo. This is helpful for one to go back in and navigate to learn how it works and usefulness.
    Read full review
    Stripe
    No answers on this topic
    Reliability and Availability
    ADP
    Availability is good, with only one or two instances of not being able to access the system at all which were quickly fixed. Some features do not work correctly from time to time, such as the "Help" function or the "Sync" function.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Performance
    ADP
    If ADP is having issues, they communicate the problem within the solution once you log in. They also communicate that the issue will be fixed promptly. Reports run efficiently and in a reasonable amount of time. Also, the reports allow for various reporting types to be produced like a PDF or a Microsoft Excel file.
    Read full review
    Stripe
    No answers on this topic
    Support Rating
    ADP
    As mentioned in the last comment, everyone and everything has been great. However sometimes you get one person that I feel can bring a score down and the current dedicated tax representative I have I do not feel is very supportive.
    Incentivized
    Read full review
    Stripe
    We had a few questions about integrations & onboarding, and support answered quickly and in-depth. They understood our questions - which were a bit technical in nature - and were able to provide an explanation in a timely and specific manner that allowed us to get the system up and running quickly.
    Incentivized
    Read full review
    In-Person Training
    ADP
    Exceptional Training Services Received during and after our Build . The teams of ADP Professionals assisted on a daily basis with tight deadlines and testing, each day , each Qtr. and annual processes including setting up local and State agencies for the 50 State we are reporting since our Workday go live 4/1/23. The process was seamless.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Online Training
    ADP
    Online training give us more flexible on timing. We always have a pack schedule and not able to attend training in person. Online training with recording is a good source for us especially we can review it again and again. The down side is we are unable ask question in person
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Implementation Rating
    ADP
    I wasn't too hands on with integration portion of this product so I can't completely give an honest answer to that. I have been told that the training improves alot for each individual as they go through the process and it improves success. These individuals are able to do alot more than me in regards to implementation.
    Incentivized
    Read full review
    Stripe
    No answers on this topic
    Alternatives Considered
    ADP
    We reviewed MasterTax and Ceridian before selecting ADP's Employment Tax four years ago. ADP SmartCompliance was selected because it was thought that this solution would save us time and resources. We have since revisited MasterTax and have looked at Asure as well. These companies offer more control and require more manual intervention before returns are filed and payments made as a tradeoff.
    Incentivized
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    Stripe
    TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a much better experience with TaxJar.
    Incentivized
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    Scalability
    ADP
    ADP has the ability to scale across departments. This was found to be true when we rolled out the wage payment solution. ADP users are able to view their pay stubs on their phones and/or computers. This wage payment portal offers W2 storage and paystub storage for access at any time by an employee.
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    Stripe
    No answers on this topic
    Return on Investment
    ADP
    • we were able to outsource our garnishments, so that the bulk task it handled by someone else.
    • we have been able to process tickets quicker for missing deposits can we can see if the payment was sent back from the bank.
    • we are able to fund our final pay payments more efficiently and quicker
    Incentivized
    Read full review
    Stripe
    • With regards to ROI, it definitely saves time. And time, as they say, is money. It may be hard to put a particular dollar sign on this, but it definitely has provided a positive return.
    • It keeps me aware of where I have sales tax nexus that I might not know about otherwise. This is important. Even if I have to check it manually, at least I am made aware of where I need to file.
    • It allows me to track how much in sales tax we've paid year over year, which is a good indication of how our sales are doing.
    Incentivized
    Read full review
    ScreenShots

    ADP SmartCompliance Screenshots

    Product screenshot

    TaxJar Screenshots

    Screenshot of TaxJar Reports dashboard showing you the states in which you have nexus, how much sales tax was collected, and your gross sales summary.Screenshot of TaxJar state report showing breakdown of sales tax by city, county, and local jurisdiction for easy sales tax filing.